Resort Details
- Various Lounges/BarsThe 5 bars offer fashionable cocktails and a selection of international brand drinks.- Lobby bar, features live music, karaoke or a DJ selection.- El Isleño: swim-up bar located in the adults-only pool.- El Embarcadero: beach bar located under a giant Mexican palapa.- Mosaico Bar- Fish House Bar.Note: The hours of operation of restaurants and bars are according to a hotel weekly schedule that may vary without previous notice.
- Various restaurantsMosaicoInternational BuffetCapacity 180 peopleContinental Breakfast, Buffet Breakfast, Lunch, DinnerDress Code: CasualThe best service option. Enjoy our buffet in a tropical Caribbean atmosphere next to the beach
Fish HouseA la Carte dinnerCapacity 80 peopleDress Code: CasualNightly selection of an extraordinary cuisine from the sea, complemented by a selected wine list. Cozy ambiance with background music. Reservation required.
MoleA la Carte dinnerCapacity 70 people SeatingDress Code: CasualMexican grilled dishes served at this outdoor restaurant with ocean view. Reservation required. Open seasonally.
Mole SNACK-BAROutdoor snack-bar, serves traditional snacks and regional cuisine during daytime poolside or at the beach.Capacity: 70 guests
BistroCapacity 32 guestsDress code casualNightly selection of extraordinary Mediterranean a la carte cuisine, complemented by unbeatable views of the Caribbean sunset. Exclusive for The Level Guests and opened seasonally.
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking
- Pool
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking
- Pool
- Room service†
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Wi-Fi
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Contact hotel for information on our complimentary wedding package.
† Fees may apply
- ArcheryPirate themed park with archery, batting cage and balance rope.
- Children's program, onsite
Kidsdom
Family entertainment and a huge selection of fun and educational kids' activities for children with our Kidsdom program, all supervised by our professionally trained activities team.
- Gift shop and souvenirs arcade ($)
- Kidsdom Kids Club (Kids from ages 4 to 12) features 50 inch TV and Wii console.
- Camping nights at our Activities Park or at the beach
- “Kids Car Ed”. Interactive Learning Transportation Program. Children watch a video and they practice in a mini highway with electric cars; at the end they get a driver license. For Ages from 4 to 11 years old.
- Outdoor playground
- Mini disco
- Workshops
- Supervised pool games
- Direct access to a beach
- Fitness center on-site
- Golf †
- Leisure Facilities
Game Room:
Teenagers from 12 years old and adults.
- 2 pool tables
- 1 air hockey table
- 1 Foosball table
- 1 Ping-Pong table
- 2 mini basketball hoops
Video Zone:With the latest version of XBOX® and PlayStation®. Children from 10 years old must be accompanied by an adult, teenagers and adults.
EVENING ENTERTAINMENT :
A variety of nightly shows are available in the “Salon Fantasia” according to a weekly schedule. After the show until midnight enjoy our Live or D.J music to dance, karaoke nights or Casino games at the Lobby Bar. Ask for our Pre-Hispanic show at the beach.
NOTE: activities and entertainment are scheduled week per week and may change according with the season without prior notice. All activities supervised by professional activities staff. Lending of equipment at the Activities Center
- Motorized Water Sports †
Wave runners
- Non-Motorized Water Sports
Paddleboards
Kayaks
Snorkel Equipment
- PoolAdults-only pool and activities pool with inflatable games.
- Soccer field
- Spa †YHI SPA ($)The river spirit and the lake spirit longed for YHI’s warmth and light. They mounted up into the sky, striving with all their might to reach the sun Goddess. YHI smiled at them and turned them into drops of water which fall back upon the earth as rain, refreshing the grass and the flowers and bringing new life.A gift for the senses! Indoor and outdoor therapeutic massages facials and body treatments.
- Tennis court
There is 1 tennis court on-site.
- On-site Entertainment
Evening entertainment: A variety of nightly shows are available in the 'Salon Fantasia' according to a weekly schedule. After the show until midnight, enjoy our Live or DJ music to dance, karaoke nights or casino games at the Lobby Bar. Ask for our Pre-Hispanic show at the beach.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6269 reviews
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Mar 08, 2026Thank you for making our daughter’s wedding magical!
Our daughter’s wedding at Melia Cozumel this past Friday was magical. The concesus of our 56 guests was that Melia put on one of the best weddings they had ever attended. We had selected Melia last year for our daughter’s wedding after touring several potential resorts. Melia was our choice because of how attentive the staff was and how beautiful and quiet the resort is. The staff absolutely matched and exceeded our inintial impression. The wedding and reception areas were prepared with such care and beauty. The dinner served at our reception was delicious. Gabby did an outstanding job as master of ceremony and the DJ was awesome delivering very smooth transitions. The staff had decorated both the wedding ceremony and the tables with stunning flowers. The beach setting with lapping waves, palm trees and the night sky was magical. Moreover all the days leading up to the wedding our guests had a fantastic time and enjoyed the many dining options. My favorite was the taqueria serving up authentic tacos. The Mole restaurant next door delivered mouth watering Mexican specialties with incredible views of the ocean and the sunsets along with the ballads of Luis Miguel serenading diners. Having lived in Mexico, I really appreciated these two perfect representations of Mexican experiences. We were especially impressed with how clean everything was, how comfortable the mattresses were, and how well everything worked. A great big Bravo to team Melia and their big hearts! Muchísimas gracias a todo el equipo Meliá para el trabajo que hiciste para la boda de nuestra hija Abigail. Fue espectacular. Gracias a Rosalía y Erika en la planificación. Gracias al equipo de Fermín y Alan para comidas deliciosas enseguida. Fermín, gracias por ayudarme con todos los pequeños y no tan pequeños detalles. Gracias a Daniel y su equipo por todas las comidas excelente en la taquería. Gracias a Daniel Sid Koyok, Adrián y el equipo de desayuno en el Fish House. Gracias al capitán Paco, a Don Felipe, los Guadalupes, Teodoro, Abril y todo el equipo que me falta de anotar. Y gracias al los equipos de mantenimiento de los cuartos, los bonitos jardines y la bonita playa. Muchísimas gracias, merci beaucoup, erg bedankt!
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Mar 08, 2026
Slice of heaven
We were hesitant to book because of some reviews but glad we experienced it for ourselves and our kids. Food was very good, we enjoyed the fish house breakfast and Martin and Adrian took excellent care of us. The beach on the level side had great service from Diego and Alejandro. The beach is cleaned daily and it’s amazing how much work goes into it. The water was murky for most our stay but pools were great. The service we received in the level lounge especially from Alfonso was excellent. Very easy to make dinner reservations. The food in the snack bar, fish house for breakfast, and the Mexican and taco place (Daniel was a great server) was all quite good. All in all I would bring the family back, very relaxing
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Mar 06, 2026
Wonderful Visit
We had an excellent stay for our first time. The facility is always so clean and every employee we encountered was kind and helpful. Shout out to Diego and Alejandro on the Level Beaxh Area. We’ve never found the need to use a concierge in any of our travels but we were VERY impressed by the service and attention we received from Alfonso. Checking on us daily and assisting with anything even helping with reservation off the resort and was very helpful providing us with information about the island. We would love to come back because of this and hopefully not too much changes in those regards when the renovations happen (found this out after speaking with a few guests). Food was also quite good for an all inclusive.
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Mar 04, 2026Cozumel stay
Clean room, Nice ocean view, Friendly staff, sandy beach, multiple excursions available, enjoyable stay!
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Mar 03, 2026
Another Amazing Trip!
This was our 7th time at Melia. There is a reason we keep going back. The rooms are comfortable with great ocean views. The food and drinks are great with a lot of choices. The best thing is the staff. Our bartenders Felipe, Santos, and Erik, just to name a few are spectacular. Antonio, Cynthia and others were very attentive at the buffet. Manuel in guest services is a great help with reservations and excursions. We can't wait to return next Spring.
- AdvisoryImportant Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: $82.12 MXN (approx. $4.73) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed