Resort Details

OnSite Dining
  • BAREFOOT
    Snack bar on the beach. Offering a selection of exquisite dishes that provide all the energy you need to enjoy fantastic Bavaro beach.
  • BAZAAR
    Food truck and buffet station with modern menu. Cuisine type: American diner/buffet. (*) Opening winter 2019.
  • Bazaar Buffet
    International buffet offering the perfect blend of flavors with stunning sea views.
    • Meals Served: Breakfast | Lunch | Dinner.
    • Menu Type: Buffet
    • Reservations: Not Required
    • Cuisine Type:  International
    • Dress Code: Footwear Required | No Swimsuits

  • HOKKAIDO ($)
    A vivid reflection of Japanese cuisine and tradition on your plate. Hokkaido exudes a genuine Asian air, from the moment you cross the outer bridge and plunge into the delicious world of teppanyaki or sushi. Enjoy a refreshing cocktail in the chill-out room while your dishes are made and come prepared to enjoy an incredible experience of live cooking in the purest Japanese style.

    full Asian menu with table service, included within the all-inclusive plan.
  • LA HACIENDA
    Just like on a Hacienda ranch, where the essence of Tex-Mex cuisine is enjoyed and savored in every dish. The Mexican chef prepares all the nachos, fajitas and chili con carne that everyone loves so much. Although traditionally spicy, the dishes are also suitable for more sensitive taste buds.
  • MERKADO
    Ocean front buffet restaurant.
  • O GRILLE
    Snack bar inside the Splash Park with picnic-style seating.
  • RIVIERA
    All-day buffet or a la carte service for lunch and dinner. This exclusive restaurant offers the finest international cuisine. Be surprised by the chef's recommendations and enjoy a pleasant evening in a stunning setting next to one of the swimming pools. *Reserved for The Level guests.
  • Rosso
    Italian cuisine
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Dress Code: Footwear Required | Ladies Semi-Formal | Long Pants Required | No Swimsuits | No Beachwear

  • Rumba Dominicana
    Beachside a la carte restaurant, open for lunch and dinner. Exclusive for The Level.
    •Meals Served: Lunch | Snacks | Dinner.
    •Menu Type: A la carte
    •Reservations: Not Required

  • Tauro
    Grill to share the best cuts of meat with family and friends.
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Reservations: Not Required
    •Cuisine Type:  Grill, meat
    •Dress Code: Footwear Required | Long Pants Required | Ladies Semi-Formal | No Beachwear | No Swimsuits

  • Taurus
    Mediterranean restaurant where you can sense the essence of the regions as soon as you walk in. Savor the tastiest traditional meat and fish dishes accompanied by an exquisite full-bodied
    wine and make your dinner an unforgettable experience.
  • Various Bars & Lounges
    Bars:
    • Pool Bar: Offering poolside refreshment. 
    • Boreal (24 hrs): Casual bar with a friendly and entertaining atmosphere. 
    Sapphire Bar: Modern and elegant holding bar, located between Tauro and Rosso. 
    Bar At Rumba: Casual bar with privilege's views of Bavaro beach. 
    Bar At Riviera: Exclusive to the level, located at Riviera restaurant. 
    • Rumba Beach Club
On-Site Amenities
  • Casino†
  • Children welcome
  • Elevators
  • Gift/News stand†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Room service†
  • Safe deposit box†
  • Spa†
Off-Site Amenities
  • Business Center†
  • Meeting/Board Rooms†
  • Wireless Connectivity†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Basketball court
    1 basketball court: complimentary equipment available; lit for evening plays ($), lessons ($).
  • Children's program, onsite †
    Kids Club open for children from 8 months to 13 years; swimming pool, playground slides, protected garden area for playing volleyball and football, billiard and Ping-Pong tables, restrooms for babies, videogames room, mini buffet, and activities program organized by age.
  • Kayaking †
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
    Non-motorized sports included: kayaks, canoes, windsurfers, water bikes, snorkel gear, and scuba diving tryouts.
  • Pool

    4 swimming pools

    Splash Island WaterPark

  • Spa †
    Yhi Spa & Wellness Center ($): sauna, steam room, Jacuzzi, beauty salon, indoor and outdoor massage therapies, facials and special body treatments.
  • Tennis court
    7 tennis courts
  • Volleyball †
    beach and water volleyball
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($).

    50% OFF the Regular Green Fee with golf cart included.

Off-Site Attraction
  • Palma Real Shopping Village
    This prestigious shopping center offers more than 45 international and local brands, restaurants, bars, banks, a supermarket and a pharmacy.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8343 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    nothing, everything is good

    The massage therapist's pressure was just right, it felt great, and my whole body relaxed. I would definitely recommend it to my friends. I hope the therapist becomes more skilled. The environment was also very nice.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great service, good food, check in was not a good experience.

    We visited in January 2026 for 6 days, 5 nights. The check in was a bad experience and did not reflect the rest of our trip. We traveled with another couple (which we requested to be beside) who was immediately upgraded when we arrived. We asked to be with them and they said they only way we could be with them was to pay 500 USD to upgrade our room. When we declined, they told us we would give us a deal at 300 USD and we could only be with them if they rejected the upgrade or paid the cost. We decided to just not be together, but the kicker was that the upgraded room they were suggested was not available after we declined and they were given the same room but just in a different building. It felt like a scam and did not give us a great feeling when we arrived. That being said, the service we received more than made up for the bad initial experience. Everyone we interacted with was so lovely! A high recommendation for the guys who run the pool bar, who were so much fun and great to order from! For food, we had really great experience with the team at the bazar buffet and the Hacienda restaurant. Food was good, I would not recommend going to the steak house but other than that, everything was good! Room is good, always clean and the mini bar is filled daily. We never needed to call for everything as it was always stocked. The only negative, our room was near the lobby which meant we heard loud base from the party until early in the morning. We used a sound machine so it didnt bother us, but if you are sensitive to sound at night it might be a struggle. There was always a fun event happening throughout the day - we really enjoyed the foam party and the pool games. We did see a few night shows, they were good and a nice way to end the night. The event leaders were great! Very friendly and made you feel comfortable in joining the events. Although we had a rough start, the remainder of our trip made up for it! I would come back to Melia with my kids, as they had a great waterpark for kids and would recommend it to friends and family.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic stay/ great for kids

    This place was great. SO CLEAN. Kids Club, waterpark and Fun Republic were the highlights. Food was just ok but we always found something we liked and definitely didn’t go hungry.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Deep massage therapy

    Excellent deep message. Such a thorough and well accomplished therapy. Gesselle is excellent. Therapy

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience.

    Maria Fernanda gave a wonderful massage! Very relaxing and made the vacation! Would highly recommend. Spa was beautiful.

    Jan 26, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319