Marriott?s Shadow Ridge I-The Villages offers condo-style villas with thoughtful perks for the ideal Palm Desert vacation. Ideally located near Rancho Mirage and Palm Springs, our family-friendly resort in Palm Desert, California, is perfect for exploring attractions, including the Living Desert Zoo & Gardens, Palm Springs Air Museum and Joshua Tree National Park. Work on your swing and tee off from our Shadow Ridge Golf Club. Take a cooling dip; our vacation ownership property offers four pools, an interactive water playground and a waterslide. Discover other activities such as our kids? club, sport court and miniature golf. Grab a bite to eat or a refreshing beverage at one of the poolside bars, or stop by The Marketplace for a snack. After a full day, unwind in a spacious villa with a full kitchen, separate living and sleeping areas, a flat-screen TV and a washer/dryer. Connect with friends and family during your vacation using complimentary Wi-Fi. Find tranquility at this Palm Desert, California resort.

Property Information

Year Built: 2001
Last Renovation: 2008
Floors: 3
Nonsmoking rooms: 427
Total rooms: 427
Total rooms and suites: 427

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 10:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 421 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation

    My kids loved this resort. The kitchen was fully stocked and i even did laundry. The room was spacious and bed was comfortable. The pool was amazing for the kids. The big screen tv was a hit. The only complaint i have is the restaurant in the pool closes a bit early and I wished it was opened a bit later. The magic show was also really nice.

    Oct 11, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Unexpected Issues

    This was my second stay at this property, and the first stay, several months ago, was great. This time, upon arrival, there was hair in my bathtub, pistachio nut shells on my nightstand, and trash on the kitchen counter. The ceiling fan was broken, bathroom fan was dirty, and the pot for the coffee maker was missing. I didn't complain to management, because I was there as my friend's guest. She gave me her coffee pot, because she didn't need it. We all noted that there didn't seem to be enough parking for guests, and this stay was extremely noisy, with loud voices and stomping throughout.

    Sep 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Another enjoyable stay with the family.

    We have been coming to Shadow ridge for probably 10 years now and it’s our favorite place to stay in Palm Desert with our children. The resort is clean, spacious and has a welcoming and accommodating staff. There is a good variety of activities to do with the whole family which is great because you’re never bored. We had a lovely 2 bedroom villa on the golf course. We liked the daily texts notifying us of events happening at the pools and Mirage Activity. They also have a QR code ordering system at the pool so the food gets delivered right to where you’re sitting which is very convenient. Prices are pretty steep, so be forewarned. The average cocktail is $14 plus tip. A hot dog and fries was $12. The only con I have to mention is that maintenance is beginning to slip a bit in the villas. We noticed 4 things in our villa that needed repair but the front desk offered to send someone up within the hour to repair. Excellent customer service. It’s also important to note that they no longer supply the bbq tools in the villa. You have to get them from the front desk. All in all, it’s still a fantastic resort and we will definitely be back again next summer!

    Sep 02, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Unacceptable rooms

    The property itelf looks very nice and maintained. Unfortunately our room was not great. If I had used maybe 10k points or 15K points, that wouldn't be as bad. However, when I use almost 50,000 Bonvoy points for ONE night, and this is the condition, it is highly disappointing. In addition, the garbage disposal smelled like rotting food and made the kitchen and living room smell. No vending machines on a HUGE property to get water or snacks. Contacted Marriott and they wanted to offer 3,000 points back. Really? I would expect at least half. They stated they were giving me the 3k points to try the hotel out again. With 3K points? That is ridiculous. I gave 2 stars because the pool area is nice and the gentleman working at the pool area bar /restaurant was great.

    Aug 30, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing Customer Service – No Flexibility for a Simple Request

    Disappointing Customer Service – No Flexibility for a Simple Request Review: We’ve been loyal guests at Marriott Shadow Ridge for years whenever we visit Palm Desert, but this recent stay was incredibly disappointing. All I asked for was a simple 2-hour late checkout – check-in is at 4 pm and check-out is at 10 am, which is barely even a full day. Unfortunately, the hotel refused to accommodate this reasonable request. It’s really frustrating when loyal customers are treated this way, especially when the request was so minimal. We weren’t asking for anything extravagant, just a little more time to enjoy our stay. The rigidity and lack of customer care make it clear that guest satisfaction is not a priority here anymore. After this experience, we’ll be taking our business elsewhere in the future. If you’re looking for a hotel that values its guests and offers a bit of flexibility, I’d suggest considering other options.

    Aug 25, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319