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Customer Ratings & Reviews
TripAdvisor Traveler Rating
4048 reviews-
A wonderful stay
We used our MVC and booked a 2 bedroom villa, it was amazing! We had a wonder ocean view and 2 lanais. We fit my 3 kids, my husband and I, any mom Perfectly with room for 1 or 2 more. The beach lagoon is a great place for the kids to play and the pool was awesome. Highly recommend this resort.
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Amazing Resort
Stunning! Amazing! Wonderful! I'm not a "beach person", but -- I wish I could just live here. There's so much to do here -- or just relax and do nothing. Tons of sealife -- but you have to be a strong swimmer to get out to the reefs. Beaches get crowded, but not crazy - same for the multiple pools. There are daily activities too. Rooms (we had a large suite) - were amazing, and such sunset views. Full kitchen. Sitting area / family room. Large master bathroom. Kids room w/ separate bathroom. Lots of local amenities - restaurants, bars, luaus, etc... or go to local CostCo, or Safeway to get provisions. Cleanliness: Very Ambiance: Lively & Hawaiian Parking: Secured, private lot Views: Phenominal Staff: Exceptional Would recommend: Highly Would re-patronize: Definitely
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Pool Safety “Warden” make this resort Unwelcoming
MVC here has strict policing of pool chairs which makes the environment unwelcoming . I am a lifetime Titanium Elite and will not return. Walk 2 min to restroom and a pool “ safety “ guy will roll up your towel and move your things. Poor training of staff . Beach umbrella $50 a day.
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Flea bag, run down disgusting rooms
We are 20+ year owners at this resort. While the common areas, those with paint are regularly painted. The rooms appear to be over 20 years old. From roach infestation for 4 years running. To every fixture, kitchen and bathroom needing to be replaced. To all the furniture. This place is not the place we joined hoping our kids and grandkids would come to for decades. We pay maintenance. A substantial sum every year. It is clear, our money is not being used to renovate. We stayed in the Kona tower. It is run down and we will not return. Unless we hear and see improvements. We will use our points elsewhere. If you don’t mind roaches, worn carpet, terrible beds, toilets that run. This is the place for you!
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Exceptional
We are Marriott Vacation Club owners and Ko’Olina is our home resort and we love it! We’ve just returned from a week of our ownership at the Westin Princeville on Kauai and 10 days at Ko’Olina and both stays were excellent, but the time at Ko’Olina is always special because of the holidays. We were preview buyers in 2003 and have been every year since, so we know many of the long time staff and it’s always good to see what upgrades and changes have been made to improve the guest experience as well as all the new development in and around Kapolei, which has been great in terms of shopping and restaurants. Costco, Target, Marshall’s and Ross are literally 10 minutes away and the Cheesecake Factory and California Pizza Kitchen is at the new mall which is just a 20 minutes drive. As the name describes, Ko’Olina is/has truly been a Place of Joy and we always look forward to our trip, year after year. The grounds are immaculate, the suites are comfortable and well maintained and the lagoons are perfect and safe for adults and kids since the surf and tides in the Pacific can be high and quite treacherous, especially during the winter months in Hawaii. Everyone has a different experience, but ours have always been good and we highly recommend it.