Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4052 reviews
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Mar 08, 2025Ko Olina Beach Club: Warning of potential bait and switch on room choice once you book
The good news: I was notified via email there may be not ocean view (that I booked for $1K/night) but eventually did get a room that wasn't nearly as bad as I was told to expect. It seems they lowered my expectations so I would be happy to get the room I got. The bad news: I booked this 6 months in advance and pre-paid $1K/night for a Ko Olina Beach Resort "Ocean View" room. I was notified by email 3 weeks before our arrival date that "Ocean View rentals may be obstructed and only offer limited water views or include courtyard or pool views." What?? Why are you told that an "Ocean View" room you booked 6 months before isn't really available? In addition they wrote: "Preferences for room locations go to to Marriott Vacation Club Owners. Higher floors and prime views cannot be accommodated." Again what??? I am not well versed on beach clubs, which are evidently pre-owned (my bad!) and can prevent you from renting higher floors with prime views. And one more email notification: "Rental room locations are primarily assigned to lower floors, 1st through 4th floors in all building locations." Once again, really?? The rooms from 4th floor and below offer no view of the ocean because it is obstructed by other buildings. In the end, we received an 8th floor room with partial ocean view - you could only view the ocean standing on the balcony looking through 2 tall buildings.
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Feb 19, 2025Lovely property!
Property was gorgeous! Staff was friendly and helpful. Food on the property was pricey (normal for Marriott), but good! Our 2 bedroom, 2 bath villa was huge and had everything we needed! We had a great time & would recommend this property! We did do the sales presentation, which felt “scammy” and not what we would expect for Marriott. Marriott, if you really want to sell vacation time-shares you need to re-think the presentation program and the folks who are doing these.
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Feb 17, 2025
Great visit in a pretty locale
I enjoyed our stay at the resort. Staff was super friendly. Our room was nice and roomy though I’m an idiot and didn’t realize I got my son and his wife twin beds. I didn’t realize Marriott had twin beds! We loved the trail along the lagoons and walked every morning. My son and husband snorkeled in the lagoons and were joined by sea turtles. My daughter in law took some yoga classes. Instacart delivered seamlessly. We liked being able to walk to local restaurants. We liked the adult pool though my husband was out at 5 am to get seats. That was an ongoing problem. They do try to manage it and keep tabs on chairs that remain empty. But the large group of people out by 530 every day is kind of sad and doesn’t scream vacation. This resort is not close to most Oahu sights
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Jan 28, 2025
Great experience
This was a really nice experience with beautiful grounds, very nice people and excellent service by all staff. The pools are well attended to make sure people don’t just leave their stuff on chairs and never return. They really make sure the adult pool was quiet which was great and appreciated. The only downside was my room wasn’t cleaned until 3-4pm each day which was a little late, especially coming in from the beach to get ready for dinner. Otherwise, well maintained and clean.
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Jan 18, 2025
A wonderful stay
We used our MVC and booked a 2 bedroom villa, it was amazing! We had a wonder ocean view and 2 lanais. We fit my 3 kids, my husband and I, any mom Perfectly with room for 1 or 2 more. The beach lagoon is a great place for the kids to play and the pool was awesome. Highly recommend this resort.