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Customer Ratings & Reviews
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1504 reviews-
Amazing experience
This was my very first time staying at Marriott Marina Del Ray! Mr. Jason Weiss was such a delight to work with! He not only helped me with early check in but also upgraded my room and we had the most spectacular view of the marina. He went above and beyond to make our stay even more memorable. I mentioned I was heading to Cabo for my honeymoon, he didn’t waste a second to congratulate us and also sent us a bottle of Chardonnay along with lots of desserts! It was truly a grand welcome! He made the experience unbelievably great and we definitely can’t wait to be back!
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5 Stars!
My entire trip was wonderful. They acknowledged my status and provided a cute gift bag. The servers and bartenders were excellent. I enjoyed the M lounge for great breakfast, coffee, and snacks. In addition, they had a great hot tub. The location can't be beat!
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Great family visit!
Everyone friendly! Starbucks lady Epic! Very cheerful and happy to see you! Ryan at Front Desk always helpful and there daily! Great attitude! Enjoyed outdoor spaces and flavored infused water in lobby. Clean- good housekeeping. Location Perfect for exploring beaches, etc.
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Disorganized hotel that will 'misplace' your possessions and then refuse to reimburse you for them despite acknowledging
Housekeeping moved out and lost my possessions (thinking I wasn't staying another night). They acknowledged the issue but said they're not responsible for any property loss (even if it was they who were at fault) unless I'd handed property directly to the front desk. Essentially you should not leave any items in the hotel room because the hotel staff could misplace them at your loss. I totally sympathize with what was likely an honest mistake of the housekeepers, but am surprised the hotel refuses to replace or reimburse for any items they lost, large or small.
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Very good
We loved this hotel. Very nice rooms - with great views. Helpful staff and great lobby - outside areas. The location is perfect for Venice beach and Santa Monica. The club room offers an excellent breakfast and the evening offering looked very good too. I would not hesitate to recommend this hotel - a really great experience.