Property Location: A stay at Mandarin Oriental, Miami places you in the heart of Miami, within a 5-minute drive of James L. Knight Center and Miami-Dade Arena. This 5-star hotel is 2.4 mi (3.9 km) from Vizcaya Museum and Gardens and 3.4 mi (5.4 km) from PortMiami.
Rooms: Make yourself at home in one of the 326 guestrooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Amenities: Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting (surcharge).
Dining: Enjoy Peruvian cuisine at La Mar by Gaston Acurio, a restaurant where you can take in the ocean view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Business, Other Amenities: Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
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Resort Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.
Know before you go: Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Mandatory Fees: You'll be asked to pay the following charges at the property: Deposit: USD 250.00 per night We have included all charges provided to us by the property.
Optional Fees: Fee for buffet breakfast: approximately USD 33 per person Fee for in-room wireless Internet: USD 15 (rates may vary) Fee for in-room wired Internet: USD 15 (rates may vary) Fee for wireless Internet in public areas: USD 15 per night (rates may vary) Covered valet parking fee: USD 52.00 per night (in/out privileges) Pet deposit: USD 250.00 per stay Pet fee: USD 250 per pet, per stayService animals are exempt from fees Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3583 reviews
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May 29, 2023A nice revisit at a solid Brickell Key property
Second time here at the MO and another nice stay that with some upgrades will be elevated. Rooms are extremely spacious and have excellent views of Brickell. Bathrooms follow suit. Beds are plush of course. The common area hallways though could use a bit of freshening up. They're of course sparkling clean but the design is becoming a bit dated. The "beach" concept is strong in theory but in practice could be so much better. They need a dedicated person over there to look after everything instead of relying on folks from the main pool. Also there was no music playing, even at a low volume. There were speakers everywhere on the tree so it certainly can be done. The vibe could be amazing but right now it's a bit lacking. The location is still one of the best in Miami. Right in the action and a quick drive to Coconut Grove, Miami Beach and Brickell proper (that can be walked), but in its own world on Brickell Key which is a joy to jog around during the day. Service is tops across the board. Everyone from the front desk, the valet, the room service folks, the pool staff, all wonderful. I still think this is a great property and a fine stay in Miami with excellent service that is right on for MO. I personally can't wait though for the new building that is being planned on this site which should see a transformed and new MO experience. Very excited.
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May 28, 2023
Just Lovely...
After becoming sick of Seattle’s dreary spring weather and having a first-class domestic flight travel voucher to burn, the Mrs. and I thought what made perfect sense was to use that voucher on the longest domestic flight to the warmest place we could come up with. From Seattle, that would be Florida, and so a trip was planned. We agreed it would be a “shared” vacation, with half being her preferences of staying very close to water and a facility from which to launch her kayak, and for me a stay at a major city downtown five-star hotel. That worked out to be Miami and the Florida Keys, naturally, and after a bit of research, we settled on the Mandarin Oriental as offering the best value for the downtown five star hotel part. Wise choice. Our stay at the Mandarin Oriental was fantastic, with all the accouterments one would expect at a five-star hotel. When we arrived, we were greeted by a staff of pleasant, polite, and professional valet parking staff and bellmen, who remembered our name and vehicle (an unexceptional rental beast) for the balance of our four-day stay. At check in we were greeted warmly, with all questions anticipated and answered. The bellman who delivered our baggage to our room was friendly and helpful, and the room itself was lovely. Not the nicest I’d ever been in, but certainly worthy of a luxury property. Indeed, the entire stay was luxurious, with every need being anticipated and satisfied with a smile and our name (I love that, the way they remember your name at five-star hotels…my wife will tell you I LOVE being “Mr. GoGoBear”). That is what you pay for at a property such as this, and while yeah, we paid…it was worth it. I gave a four-circle rating because the room furnishings were a bit worn, and a few other things in the bathroom reflected the age of the property, but really, it was more than fine…. just not perfect. Thank you, Mandarin Oriental, for a wonderful stay. Here is hoping we have occasion to stay with you again…
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May 26, 2023Recommendation to discover Downtown Miami from luxury homebase
Great experience close to Downtown Miami. Luxury Flair from the beginning. Staff was always friendly and courteous. Bay view room was a good decision und had plants of space. Pool is small, but good to relax and cool down. Realize that there is no beach access.
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May 25, 2023
Great hotel
The location was great and had a luxury vibe. The staff was attentive and ready to assist with any request. The weather was perfect, and the atmosphere was relaxing—very few interruptions. We loved our stay and will return soon.
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May 23, 2023
Highly recommended!!
Thank you for a wonderful stay! We had an amazing time at this beautiful hotel. The staff was always so nice and accommodating, really every single one, the service here is outstanding, at the highest level. Special thanks to Isla (I'm not sure this is the correct spelling of her name) at the front desk who helped us so much, we stayed with our little baby and she was so helpful and was always so nice and graceful, she is a true model of extraordinary service! We had the most wonderful vacation and we highly recommend this hotel!