Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour coffee shop
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Contactless check-in and check-out are available
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Electric car charging stations
  • 24-hour coffee shop
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Contactless check-in and check-out are available
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • Exercise gym
  • Express check-out
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Sauna
  • Tour/sightseeing desk
  • Valet parking
On-Site Wedding Services
  • 2167

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3908 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A good choice for a stay in Miami

    A very good hotel in a great location. The room we booked had lovely views and the restaurant was superb. All of the staff we met were charming and although not a cheap place to stay - you get what you pay for.

    Nov 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent in Many Ways!

    We had a great stay here-beautiful hotel-excellent location- very helpful staff. We liked walking across the bridge to explore Brickell- some good shopping and restaurants. We had a lovely jr suite with a really large veranda- and enjoyed sitting out there-watching boats go by and looking at the downtown cityscape. The breakfast buffet at the hotel was a treat. Great variety and delicious food. We would love to return but were told that the hotel will be demolished and a new hotel and residential tower will take its place. Based on this stay-we will try to find another Mandarin Oriental to stay at, in our travels.

    May 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Four Day Stay

    My first time in Miami & stayed at this fantastic hotel with my girlfriend our room was large spacious & clean with a great view. We flew in from Montego Bay Jamaica after spending six days in Jamaica . I cannot fault any of the staff at this fabulous hotel , they were friendly , courteous & always willing to help . We used the pool facilities again the staff there were amazing . It’s a shame this hotel will be permanently closed as from 31/05/25 demolished then renovated for the next five years I’m 0 they will come back bigger , better, fabulous with the same high standards

    May 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My Favorite Hotel Chain and I'm a Fan for LIFE

    Absolutely amazing! I have been going to this hotel since 2012 and my favorite hotel chain. So sorry you're closing but looking forward to seeing the renovation. Many have said it won't have the same intimate feeling but it will always have a special place in my heart.

    May 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfection!!!

    Stunning does not say enough! From Sebastian's warm welcome at the front desk to Melissa's amazing cocktails at the bar! Everything was a dream. The service was just perfect and the staff was so caring. This style of service is the reason to stay at 5 star resorts and come back again and again.

    May 22, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

    Know before you go: Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 250.00 per night We have included all charges provided to us by the property.

    Optional Fees: Fee for buffet breakfast: approximately USD 33 per personFee for in-room wireless internet: USD 15 (rates may vary)Fee for in-room wired internet: USD 15 (rates may vary)Fee for wireless internet in public areas: USD 15 per night (rates may vary) Covered valet parking fee: USD 57.00 per night (in/out privileges)Pet deposit: USD 250.00 per stayPet fee: USD 250 per pet, per stayService animals are exempt from feesRollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319