Resort Details

Dining
OnSite Dining
  • Bistro
    Selection of gourmet specialities. Open for dinner, only for adults (18+).
  • Don Jaume
    Steakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
  • El Mariachi Loco
    Mexican cuisine and tequileria with an outdoor terrace. Open for dinner.
  • Flavors
    The Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
  • Il Botaccio
    Italian restaurant. Open for breakfast and lunch for Elegance Club guest.
  • Kabuki
    Japanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
  • Mar House
    Beach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
  • McJestic
    Casual restaurant offering fast-food specialties. Open for dinner.
  • Various Lounges & Bars
    International & Premium selection

    -Piano Bar
    -Lobby Bar
    -Legends (Sportsbar)
    -Theatre Bar
    -Soothe (Swim up Bar)
    -Lively (Swim up Bar)
    -Haven (Beach Bar)
    -Sky Lounge

    Exclusive for Elegence Club

    -Pure (Swim up Bar)
    -Glee (Swim up Bar)
    -Cheer(Swim up Bar)
    -Infinity (Swim up Bar)
    -Moon Bar (Beach Area)
    -Soothe (Swim up Bar)
On-Site Amenities
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • Water sports†
  • Welcome drink†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
  • Meeting Facilities†
On-Site Wedding Services
  • Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)

† Fees may apply

On-Site Recreation
  • Children's pool †
    1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
  • Children's program †
    Kids Club located in the Lobby building.
  • Gym †
    Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Pool †
    Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
  • Sauna †
  • Teen programs †
    Teens Club located in the Lobby building.
  • Theatre †
    Theatre for shows and entertainment. Day and night entertainment available.
  • Water activities †
    Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Off-Site Recreation
  • Golf †
    Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
Off-Site Attraction
  • Cancun City

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7717 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Vacation

    Fantastic hotel! My partner and I stayed here for a week in early March 2026 (We are 29 and 30). This is more of a relaxing hotel and not a party hotel. The Room- We stayed on the family side in the base room. Room was modern and had a great balcony. To me the adults only didn’t seem worth it as you share a lot of the spaces with the family side (the only benefit to adult side is their pool, all other spaces are the same). The Beach- Beach was beautiful with white sand and lots of palapas for shade. The tiki bar and burger stand near the beach were great! On the family side there was not many kids on the beach. The Pool- We are not pool people and spent most of the time on the beach. The family side pool had lots of kids and was just average (no beach view, weird layout). The upgrade to the adult side only seems worth it to me if you like pools. The adults side has their own pool that was much better. The Food- It was fantastic. No reservations needed for most restaurants and no wait. We loved the tacos at Mexican restaurant and the tacos at the lunch buffet. The steak restaurant was also very good. The buffets had lots of options. Fantastic food overall for a resort! The grounds were well maintained with beautiful plants and landscaping. My only con for this resort is they had 2 weddings a day. The wedding area by the family side pool was almost taken over every day in the evening with the couples playing music very lould. This was not always pleasant to the non-wedding guests and music often played until 11pm (which was too late). The weddings parties should have more sound rules. Overall great resort!

    Mar 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Diva vacation

    Mariana and Lalo are my butlers. They was super cool and attentive with us. I made everyday the Zumba and a lot of activities with Diva Rivas, our favourite show is the Mexican one, can't wait to see you again guys

    Mar 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation

    I had a great experience in this resort, our favorite restaurant is the Italian one, Lucha libre was amazing, Daniela is the best

    Mar 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect getaway

    We had a great time at Majestic Elegance CM. We stayed on the adult side in a oceanfront plunge pool room and it was the most amazing room with a spectacular view. Daniela at the infinity pool was a amazing along with Luis the swim up bartender. Andres was our butler and checked in with us every day we were here. The food was great, we especially loved the steakhouse and Japanese the best. Every single staff member was very friendly. We will be back!!

    Mar 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Taqueria Mcjestic

    Guadalupe chef making the best tacos with the best service. The resort has been a great experience with great food Nachos Burritos Quesadillas Fantastic Burger Best pizza

    Mar 06, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.









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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319