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57 reviews
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Nov 09, 2024Une horreur
The entire hotel reeks of a harsh, synthetic chemical fragrance that permeates every space, including the rooms. The smell is so nauseating it leaves a bitter aftertaste in your mouth. Industrial-sized diffusers flood the hallways with this overpowering stench, creating an environment that’s downright unbearable. Staying here feels less like a hotel experience and more like being trapped in a cheap Vegas strip club. Ignore every positive review—this place is an assault on the senses. Avoid at all costs.
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Sep 28, 2024Ok stay
The building and location of this small hotel are perfect, right by Notre Dame and a new area for me in Paris after many visits. A really warm welcome and drink started things well. The room was quite small with a lot in it. The bed was huge though and very comfortable with lovely linen. The shower room was tiny and I did wonder how some people would manage with it, but everything worked. From the decoration and vibe, I think this hotel is set up for the Instagram crowd as it’s all very pretty with lots of stuff dotted about, however it makes for a not very practical room. The breakfast room was similar and whilst all very polite, service was quite slow, tables needed clearing and the food/drinks needed to be replenished. Lastly, we had the do not disturb light on just before leaving and a cleaning guy still knocked on our door and came in. We also think that someone had been in whilst we were at breakfast as we turned the lights off but they were on when we returned. An average stay, ok for one night, good for the Insta crowd.
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Sep 12, 2024Perfect Paris Hotel
I can't say enough good things about this hotel. The location is perfect!!! And the setting ideal - on a quiet and lovely street. Our room was beautiful, quiet, and meticulously maintained. The staff is incredibly friendly and accommodating. Breakfast - beautiful and delicious. We were so sad to leave Paris of course, but extra sad to leave this hotel in particular. I have stayed at many special hotels in Paris and this is the top of the list. Can't wait to return!!!
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Sep 09, 2024
Absolutely wonderful
This boutique hotel was amazing. The staff was so kind. They greeted us with a coffee right away after an overnight flight. Our room was beautiful. We had great views. Everything was very walkable. They made our anniversary special by putting a sweet treat in our room to help us celebrate. I would absolutely return to this hotel.
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Aug 23, 2024
The Good, Bad, & the Ugly of Maison Colbert
The Maison Colbert hotel is in a great location. It is near Notre Dame and is near a few of the metro stations. There are tons of restaurants and eateries in the area as well if you venture out from the hotel. The hotel breakfast was rudimentary, but delicious and complementary. Around the fourth day of my stay, I realized that I had unfortunately left my safe open as I was in a hurry to go to the Eiffel Tower. When I returned to pay my driver in euros instead of my credit card, I realized that I had at least €400 unaccounted for that was in my safe. I totally regret not locking my safe. My room had been cleaned that morning, and I didn’t think anyone would need to enter. I forgot about evening turn down service. From that point forward I kept my do not enter sign on, and I personally cleaned my room at night in which Adam, a hotel representative, helped me with supplies, sheets, and any other items needed to ensure I had a clean space during the remainder of my day. The lack of hot water that existed for a day went unexplained but was fixed relatively quickly. That was helpful as I prefer not to clean with lukewarm water. I spoke with the general manager, I think his name was Franco Chesi. He assured me that there would be a thorough investigation and that this was the first time that anything of this nature had occurred regarding the missing euros. Mr. Chesi promised to update me and get back with me but the only thing the entire hotel staff did was attempt to pacify me verbally until the end of my stay. Though this hotel had mostly great reviews, there was a review that I read where someone else had a similar experience. So, I find it ironic that both of us were missing money and that our things had been gone through while it seems the hotel takes zero accountability. In fact, the likelihood of the hotel responding back like it did to the other guest, which was their staff is trustworthy, has been there for 20 years, and that the investigation showed no such issue, is highly probable. However, two different people having the same experience should say more, so guests beware. Moreover as an Executive member as I booked through Costco, I would employ Costco to be very mindful of the partnership with this hotel. Again, the reviews were so amazing, that I expected nothing less than an amazing experience as well. Also, during my stay, I did experience some rudeness from the front staff. Esti reprimanded me on a number of occasions despite my clear verbalization of the camera policy. She also proceeded to reprimand me for speaking with other guests despite not knowing the nature of the conversations. Esti assumed and was badly mistaken in her rebukes. Mr. Antonio was amazing, and I couldn’t ask for better service. I really enjoyed his tips and support. Adam was also extremely helpful, especially with my night cleaning. It was very hot during the day (and night while cleaning) as someone had turned off the main switch to the air conditioner at the facility. It was miserable for about 2-3 days of my stay. Through all of this, which was not an inexpensive trip, nothing at all was done by the hotel to accommodate or offer any kind of compensation. This is extremely subpar service and poor behavior for allegedly a 5 star hotel. While the hotel may not take any responsibility or accountability, it surely reflects on the partnerships of Costco and how members will make decisions in the future.