Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Coffee shop
  • Concierge desk
  • COVID test onsite
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry†
  • 24-hour front desk
  • Coffee shop
  • Concierge desk
  • COVID test onsite
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry†
  • Outdoor pool
  • Safe deposit box†
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

On-Site Recreation
  • Pool †
    5 outdoor swimming pools (96,875 ft2 of pools)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5534 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible customer service

    For over a week we have been trying to speak with someone to arrange transportation to and from the airport. The front desk person just transfers me to extension 9402 where no one answers. I’ve left several voicemails. We booked the fuego suite so transportation is included. Yet when we email asking for assistance, they send us a link where we have to pay for the transportation. We arrive tomorrow. So if someone can please reach out to resolve this. That would be great.

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Experience

    We had a wonderful time here. We've been to several different all-inclusive resorts (4 in Dominican) and they definitely do a lot of things right here. Very relaxing and non-rushed. The pools are always easy to get spots and none of the bars had long waits. No waits to eat at restaurants either. The butler service (Daniel) was great - he was always attentive and knew exactly how to take care of us. He was always checking in on us just to make sure we were having an excellent time.

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Live Aqua 2025

    Outstanding in every part of the vacation. Wonderful property, very clean, amazing staff and outstanding service and food

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great trip

    Very nice property. Feels very private and not at all crowded. Plenty to do, plenty of pools, good amount of chairs on the beach. Comfortable bed and great showers. Eric, our butler, provided excellent service. Some food and drinks were very good, others were not very good. Did not appreciate that was pressure from other staff to sit through a sales presentation for a vacation club, even though we had already paid full price for the stay.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Upscale resort in Punta Cana

    Upscale resort. Enjoyed the grounds, the beach and pools. All inclusive food and drinks. Our butler Daniel was a standout. Attentive and arranged golf outings/transportation for us.

    Dec 11, 2025
General Policy
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319