Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Coffee shop
  • Concierge desk
  • COVID test onsite
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry†
  • 24-hour front desk
  • Coffee shop
  • Concierge desk
  • COVID test onsite
  • Dry cleaning†
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry†
  • Outdoor pool
  • Safe deposit box†
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

On-Site Recreation
  • Pool †
    5 outdoor swimming pools (96,875 ft2 of pools)

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5509 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    For best experience go to “Wonderpool” and ask for employees mentioned

    Great stay! Definitely recommend going to if you want a praceful getaway. If you want to enjoy the best of your experience go to “Wonderpool” bar at the resort and ask for Danilo, Pedro and Rosa they will make your stay worth it. Their hospitality and attentiveness is amazing but what really stands out is their personalities. They will make you laugh, tend to your every need and make the experience a paradise. 10/10

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Room Service

    Demetrio Santana outstanding room service waiter. Polite and helpful. Friendly and attentive. Professional and on time.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Most chill and friendly resort with beautiful landscaping and buildings

    This place is beyond awesome! The rooms were perfect, the food was very good, atmosphere is chill and relaxing, our butler was unbelievable. Raifer was always with a smile and willing to help with anything. Definitely a place to come back to. And we will. All staff were exceptional. Also the beach concierge Josue was beyond great!

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect 😃

    Excellent service, the staff is amazing! Very clean, quiet and special.my wife enjoyed her 50th birthday on the 20th...we will be back next year same time 💯😁. The pool room is amazing vip service that we didn't expect...

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Well done live aqua

    Quick, friendly service, and delivery. Good presentation and taste. Well worth the time and effort. I’d recommend it to anyone

    Dec 02, 2025
General Policy
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319