Resort Details
- 24-hour front desk
- Coffee shop
- Concierge desk
- COVID test onsite
- Dry cleaning†
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry†
- 24-hour front desk
- Coffee shop
- Concierge desk
- COVID test onsite
- Dry cleaning†
- Elevators
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Onsite laundry†
- Outdoor pool
- Safe deposit box†
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
- Pool †5 outdoor swimming pools (96,875 ft2 of pools)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 28, 2025
Honeymoon at Live Aqua
The entire resort was amazing! We went for our honeymoon and our butler was Reynaldo. He did a wonderful job making sure our needs were met, he checked in every day and kept on top of things. Our bartenders were awesome, Pedro was great, Nicaury and Garcia from the concierge were just incredible. We ended up becoming members of the club! In our week stay we had two romantic dinners (Orlando and Francisco were superb!) and two massages! Yaritza and Migsabel were just magical! Jesus from the entertainment team was a great addition to it all. The resort was spotless.
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Dec 28, 2025
Good place but they are always trying to upsell or get one to purchase their hotel membership. Wasted 2 hours Of our bac
Wait Ifill and comfortable. Downside: They try and upsell every chance they get. The concierge is just a person trying to sell their product that is similar to a discount membership to hotels that you must pay $12000 for 7 years. They also did not have enough lounge chairs at the beach or main pool and it seemed that this was part of a plan to get people to book their outdoor bed cabanas for $125. This was annoying. We liked the place and staff service otherwise. It looked and felt like a 5 star but the aggressive selling makes it feel like a 3 star.
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Dec 28, 2025
Great experience with dedicated employees/friends at Live Aqua Punta Cana
I can’t say enough about our wonderful experience at Live Aqua Punta Cana. We spent Christmas week at the resort and it was totally enhanced by two fabulous and hard working employees Salvador and Yohangel. We were greeted with smiles every morning and often a personal greeting at our table. At lunch at Miraflores restaurant they attended to every detail with the same warmth and enthusiasm about our stay. Smerlyn who was our butler in building 5 also made sure of our needs including calendars every day and taking care of restaurant requests we had. Vacations themselves are great and then you meet some special people who make it better.
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Dec 28, 2025
Transekur. Great travel with Joves Jhon
Joves Jhon from Transekur was a great driver in a Volvo car during our travel from the hotel to the airport. He made sure we got down only after confirming the terminal and flight details. Definitely recommended for travelling tension free.
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Dec 28, 2025
Great experience
It was a great stay. Not over crowded. Good crowd. Good service. Great weather. Clean. Kind staff. Will definitely come back
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.