Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5959 reviews
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May 18, 2023Great vacation with awesome staff. Are Rci rep was amazing and she really took great care of us. Thanks for all the love
We really loved this vacation due to the very nice staff and super clean resort. The food was banging on all aspects and beach is just beautiful with hardly any sea weed. The drinks are awesome with hot!!!!! Weather and great security all over. We are coming back!!!!!
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May 11, 2023It’s the Dominican!
Lifestyle is a great property. Stayed many times over the years. This room I’m disappointed with mainly cause the air conditioning blows straight on you and the best way to confront this was to shut the thermostat off while sleeping. Gets a little warm and humid towards morning but still bearable. Not sure yet about the black looking mold around the vent? Like warm water at best. Half tv channels don’t work.
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May 03, 2023
An awesome time! The reviews are so misleading! Ask me questions! @bianca_hazel
I had a very nice time at The Tropical. The reviews had me very concerned on what I would have walked into for a 7 day trip but I was pleasantly surprised by how updated everything was! We arrived at the resort and were offered mama Juana after we paid for our all inclusive packages and Our junior suite was very cute and modern. The only down fall was the toilet. It would easily get clogged ( apparently you aren’t supposed to place toilet paper in it — lol, oopsie). The room also has an air conditioner and fan which was so lovely! House keeping would come early in the morning so if you’re not a morning person your room will get skipped. I think one day our room was cleaned in the afternoon which was pretty nice. I love how cleanly everything was. I felt very comfortable. They also provided us with Champaign, fruit and cheese in celebration of my best friend’s birthday. So sweet! I will say that the people around the resort looking to sell you things is super annoying. Especially on your first day. The Casablanca has some very nice employees. They make you feel welcome and loved. Some will ignore you but it’s okay. You’ll find your people and dine in with the same staff every day. Their pork chop/ pork loin is delicious! Can’t forget their ice cream station! The staff will assist you with all that you need. I appreciate them so much. Now for dinner when you choose your restaurants, you HAVE to go to el pilon ( Dominican food). They’re tilapia was to die for and their Sancocho 🤤😍. It’s been 3 weeks and I’m still talking about it. The other place that’s delicious is blue lagoon( seafood) just ask for the soup ! Ohh my goodness 😋! So worth it. We also went to el rodizio and it was eh.. it a Brazilian steak house where you MUST dress nice. Men must wear long pants of any kind FYI. Or they will give you one ( stretchy to wear). Moomtaz was not good at all. It was very poor. However the staff that do work their are so pleasant and funny. We had such a good time teaching each other Spanish / English words. As an excursion we went horseback riding and omg I loved every minute of it. It’s so worth it and right around the corner of the resort. It’s a must! The day activities were okay, the guys are so funny and entertaining that it makes you want to join in on the fun. The drinks by the bungalows near the beach ? 10/10 especially the espresso martini. Also, go to the coliseum every night! Great shows. I wish they had more night life. 10 pm is early to be in bed.
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Apr 30, 2023
Wonderful experience.
We stayed in a villa with on an all inclusive trip. This included daily housekeeping and Maria was so charming and always taking care of everything. She was delightful. It also included a chef who arrived each day to prepare our breakfast. he worked well with Maria and both were always professional, considerate, timely and worked well together. Joel and his team really made the trip special for us. Joel made all arrangements and checked in daily to ensure we had everything we needed during our stay.
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Apr 24, 2023
Resort is great if you are VIP. Lots of restrictions.
The property itself is nice. Staff is very accommodating. Rooms are clean. If you do not get the all inclusive it will cost way more to eat there and they charge a flat rate per meal which is ridiculous. $25 for breakfast, $35 for lunch and $65 for dinner per person. If you are looking to have lobster / lambs chops/ sea bass you will need to be VIP which is more on top of your all inclusive fee. You can take a cab off the resort to downtown to eat as well. As an RCI member you will be called for a "welcome package". It's just a LHVC vacation plan scam. Look up the reviews yourself. Spare yourself the lost time and headache.