Property Information

Year Built: 2019

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory These rates are only valid for clients originating from the United States. These rates are NOT valid for citizens of the Dominican Republic.

General Policies & Fine Print

General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.

Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6118 reviews
  • 5.0 star tripadvisor rating
    Great experience

    Place is great, staff was amazing. Definitely recommend. Love the island and this is one of my favorite places to be at. This resort is one of my favorites and plan on coming back again soon. Rooms are cozy and clean. And the beaches are beautiful.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Best resort

    The best resort, accommodation are super nice, staff is amazing this is the 4th time I came and i will always come back. Food and drinks are really good too l, the rooms are really comfortable, the amenities are a dream, we went to the spa for a massage and also an amazing experience.

    Jun 11, 2024
  • 2.0 star tripadvisor rating
    Worst Experience

    I was talked into purchasing a time share here back in 2009 and it was the absolute worst decision. They scammed me into believing I could make this a rental situation, and they would assist with providing marketing literature, etc. They also lied to me and said they had flight deals directly with JetBlue, which offered more affordable rates. A few years later, I requested a refund, and they stated that I can keep my timeshare and use it in a way where the money I already contributed would cover future accommodations. Once I realized the airfare hadn't improved, I decided I wanted to unliad this monstrosity. They suggested I put my "penthouse" timeshare on the resale list, but that after it sold, I'd have to pay an admin fee of almost $2k to "complete the sale". After that, despite numerous follow ups sent to them, I never heard from them, nor was I able to reach anyone to discuss what was going on. Fast forward about 12 years later, and they have the nerve to ask me to resume my payments that I had stopped after they basically swindled me out of almost $10k. I provided the most pertinent email correspondence between me and my then portfolio manager (ooouuu fancy 🙄), and again.... crickets. Has anyone else had a similar experience with this resort? If so, what recourse, if any, were you able receive?

    Jun 06, 2024
  • 2.0 star tripadvisor rating
    One Time Trip

    No hot water. Maintance did check this out and we still had no hot water after it being checked out. Very hot outside, which was expected but restaurants aren't air conditioned and have birds flying around and at times birds make it on the buffet to enjoy foods. Cheese/meat uncooled, sitting there melting on the buffet. Got heat exhaustion on this trip and had to recover for 2 days. Staff very persistent to get you to sign up for things and do a "time share like" presentation. Water not clear in ocean like i thought, this is because its mixed with a river according to locals. Multiple beaches all within walking distance but only have access to two. Paid 3$ per day for a safe that you could not add a "key" too so that you could set up correctly. Given key but hotel would have master key as well so even though we had a safe stuff was not really safe. Unclean beach sand, not well kept. Very good one time trip, will not be back.

    May 30, 2024
  • 1.0 star tripadvisor rating
    There’s nothing we can do

    This is the worst resort I have ever been to. I cant even begin to detail whats wrong because it will be a novel. Everything you can think of, from the accommodations, to the service is as bad as it can possibly be. This place’s motto should be changed from “tell it only to your best friends” to “there’s nothing we can do” because that seems to be their favorite thing to say to their customers.

    May 29, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319