The newly renovated and expanded Kona Kai Resort and Spa, a Noble House Resort House welcomes you to modern luxury. Laze the day away on your oversized balcony looking out over San Diego Bay while nibbling on local food from our Point Loma restaurant. Relax in style on Kona Kai’s beach, one of the only privately-owned beaches in California. Gather round our cozy beach fire pits by night and step up that stylish beach moment with a private cabana rental by day or relax near our new adults-only pool.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
•Wi-Fi throughout the resort
•Local and 800 calls
•Access to the Fitness Center with classes
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2154 reviews
Beautiful and well appointed. Was great fun riding the resort bikes up to a local coffee shop surround by marinas and parks. Should have set aside more time to stay longer. Already miss it. The room was nice and the marina view side is worth the money. My wife wanted to find out what kind of mattress they had to go find us one.
Issues from the start
We had an issue right away at check-in. They had just implemented a new software system & our reservation did not “process correctly” when they transferred over. We did book through our travel agent with United Vacations & had a confirmation for a “Waterview Junior Suite” 1 King bed with sofabed & paid for such. I assumed this meant facing the water/San Diego Bay. They had us down for a Standard King room in their new system. They did accommodate with a Marina view suite; however, we had expected we were getting a Bayview waterfront suite and according to their website it is more expensive than even the Marina View. I’m not sure how staring at a parking lot for boats would be preferred over watching ships come in & out of the bay? I wanted to make sure I hadn’t paid for more than what we received as far as the room type. The first time I tried to discuss the issue, I was assured the manager would call me - never did. The next time I went to discuss I was talked to very rudely by Bianca & told “we are on an island & surrounded by water”. Pretty sure I knew that! I attempted one more time to call the billing department to request an itemized, detailed bill so my travel agent could compare with what was booked. Again was told we received a “preferred” Marinaview “at no extra cost”. Moral of the story: Beware if booking online or through a 3rd party - call to clarify what you’re actually getting! Also be aware that they do not have any vending at the resort - only the restaurant & a small marina store that’s only open 9-5. They charge extra for parking ($42/day) as well as a $42/day resort/amenities fee. It’s a nice resort, just wouldn’t stay there again based on our experience.
New system and we could experience it not in a good way.
Walls must been pretty thin cause we could hear the family above us late at night and early in the mornings. The key cards seemed to fail daily in our 4 day trip, so we had to go to the lobby daily. The piece of paper we used for parking was challenging and sometimes it didn’t work. The front desk employees seemed slightly lost dealing with the new system.
Great for Business Conferences
Wonderful time! Christian (Lenny) was amazing and truly set the stage for great service from the first hour on-site. The team was very attentive and kind. I would recommend this location for an organization looking for a great offsite meet-up.
A lot of things that needed updated in the room, overly priced resort and parking fees. Parking gate was broken. No microwave to reheat food. . Heater didn’t work so we got really cold during our stay. Would not stay here again.