General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Resort Fee – A mandatory hotel-imposed daily fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
•Chilled water in the lobby
•Daily local newspaper available in the lobby
•In-room coffee with two Keurig coffee pods replenished daily
•Two bottles of water in-room on arrival
•Local and toll-free calls
•Outdoor yoga classes on Tuesdays, Fridays, and Sundays at 8:30am
•Self and valet parking
•Use of beach towels and chairs
•Wi-fi access in-room and throughout the hotel
The above list may not be comprehensive and is subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Hospitality Fee subject to increase or change at any time.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1545 reviews
Chill, Fun Vibe
Stayed Jan 18-24, 2023 Pros: Fun kinda 60-70's decor. Great eating on the beach at Lava Lava club. Fun evenings with live music, outdoor games for kids or adults, sev fire pits to sit around. Really luv'd the evening vibe sitting on our lanai! Nice to have the free morning yoga classes daily to get you ready for the day. Staff were friendly & helpful. King bed comfortable. Cons: Bathroom vanity area small, made it difficulty for hubby & I to get ready at the same time. Rooms need little more updating to improve the signs of wear/tear. Service at Lava Lava pretty slow so don't go if in a hurry BUT the food was good, decent pricing. Only ate there for breakfast's. For the price, we would stay here again!
I had to change my accommodations at the last minute and found this lovely gem! Rooms were clean, staff was very helpful and Lava Lava Beach Club, the restaurant on site, was amazing! And the price was very reasonable for a hotel on the beach with a pool and hot tub. One of the highlights of our trip was taking out the free bikes for a ride along the coast!
Romantic holiday to celebrate a special birthday
Reallu loved this hotel, its location, the facilities were all amazing.Our room was big , spacious and there were nice little touches like a chilled picnic bag in the room.The bar was nice access to the bech was great
Glorious setting, exceeded expectations
Loved our overnight stay and took full advantage of the fabulous gardens, free bikes, yoga and beachfront. Staff were friendly and helpful. The free beachside yoga session was the perfect way to start the day. And a seal even joined us on the beach. Definitely recommend for a genuine Hawaiian experience!
Loved Kauai Shores
I loved this hotel. It’s located in Ka’Paa, just a few miles north of the Lihue Airport. From the standpoint of luxury, it’s not a 5 star resort like some of those in Poipu. It’s a mid priced (by Hawaii standards!), older hotel that has been refurbed in Art Deco style. Open air lobby, beachfront, 2 pools and hot tubs, on site restaurant, the Lava Lava Beach Club, serving breakfast, lunch and dinner (very good food, excellent coffee, great bar - it is all open air as well). From the standpoint of service, it is five stars PLUS. I cannot say enough good things about the staff at this hotel. Front desk staff was tremendous, parking attendants, housekeeping, bartenders, restaurant servers, gardeners (grounds are beautifully kept), maintenance- everyone we encountered was lovely. You pay a daily resort fee of $22 per room, but there is a lot included with that. Yoga on the beach. Valet parking is free, and you may wish to use it, as the parking lot can get very full. In addition to the Lava Lava, there are several very good restaurants near to the hotel. The Hukilau Lani is next door - highly recommend. Gaylord’s is also not far. I loved the laid back vibe of this hotel. They organized a vintage muu muu show one evening, and judging from the attendance, it was thoroughly enjoyed.