The Kaanapali Ocean Inn is perfectly situated at the base of the beautiful West Maui Mountains on the most pristine stretch of Kaanapali Beach and is within minutes of Whaler's Village and Lahaina town with its shopping, historical sites, activities and restaurants.
This economical hotel shares its prime oceanfront location with the full-service Royal Lahaina Resort. This convenient location allows guests access to all of the Royal Lahaina Resort's amenities and services.
Location
Kaanapali - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Amenity Fee includes:
- Wellness Classes: Daily classes to be held (see resort activity sheet for details of times)
- Hawaiian Cultural Classes: Daily Classes to be held including, lau hala weaving, hula lessons and ukulele
- Hiu Wai (Traditional Hawaiian Cleaning) ritual at Sunrise on the beach
- In-Room Coffee: Enjoy a selection of signature Kona coffee and tea from the convenience of your guest room
- Internet Access: High speed internet wireless access in guest rooms and throughout the resort
- Phone Calls: Unlimited local and long-distance calls including up to 60 minutes of international calls per day
- Sunscreen and After Sun Lotion: Reef Safe and available at the resort pool area.
- Self-service 24-hour workplace: Complimentary boarding pass printing and copying services
- Spa Service Credit: $20.00 per room per stay at Alana Spa - Please note spa services must be reserved in advance at an additional charge
- Fitness Center: Daily access to the Fitness Facilities.
- Self-Guided Botanical Tour of the Royal Lahaina Resort
- Shuffleboard and Bocci Ball available oceanside of hotel
- Resort Shuttle Service: Ka’anapali trolley service to Whalers Village Shops/Restaurants and select Ka’anapali hotels
- Hawaiian Vintage Postcard per stay from the Royal Lahaina Trading Company
- Personalized Guest Messaging Service
- Refillable Water Bottle Stations
The fee amount, taxes, and inclusions are subject to change at any time without notice. The resort amenity fee is per room per night.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
334 reviews
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May 06, 2023Do not stay here
Old and run down, furniture in the room is beat up and in poor condition, no elevator. There are coffee stains and newspaper transfer on the nightstand. They charge 35/day to park. To PARK. Do you know how ridiculous that is!?
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Apr 27, 2023
DO NOT stay here.
DO NOT stay here. The building is super run down and dirty. Our carpet was so dirty it made our feet dirty. There were cockroaches in the room - one crawled out of our coffee maker. The beds were not comfortable at all, and the towels were thin and old looking. We were shocked at what a bad experience this was given how much we paid. We are not fussy people but this place was just dirty, gross and run down. We left early and went somewhere else. We didn't even talk to management; it's clear by the amount of bad reviews that things are not being addressed. And the noise from the nightly luau was distracting to say the least. Do yourself a favor - stay somewhere else.
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Apr 19, 2023Room was old and definitely disappointing. Kainoa was great
The Ocean Inn is old and run down. We were very upset with our accommodations for the price we paid !! We complained to the young man at the front desk, Kainoa, at the Royal Kahaina. He was very polite and he put us in a much nicer room
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Mar 28, 2023
70’s crack house…very poor!
Read all other reviews, do not book here! Don’t know where to start….no lift, disgusting corridors, room was like stepping back to a 70s crack house, dirty carpets, soggy beds, bird pooh on the balcony, mold in bathroom, mold on ceiling, broken tiles in shower, loudest air con ever so could not use! Ants, yes ants crawling all over bathroom and units, we told reception and they weren’t interested as we weren’t stopping at their other nicer hotel onsite! The response you get from the hotel of “our rooms are priced accordingly” is insulting! We paid $1200+ for 4 nights and to rub salt in the wound we were charged $40 per night to park….joke! Can’t believe hotels.com actually sell hotels like this, do they not read reviews?
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Mar 10, 2023
RUN -- FAR AWAY - this place is SO GROSS.. They should be ashamed!!
Run, do not walk, quickly away from this property. We are a couple in our mid 50s and travel A LOT.. this is the WORST place we have ever had to stay a night. Ever. The "Inn" is so gross. I thought we were on a reality show and it was a joke at first. The room smelt like urine, mold, and smoke. The walls had mud (I hope it was mud) and other smears of yuck all over. I am not joking that we slept in our shoes. We were in a bind so had to stay here for one night. We checked in at 9pm and was out of there as soon as the sun came up. When we checked out and discussed how amazingly awful this room was with the front desk, we were told basically, "yes, we know... The Inn sits so close to the ocean it can't be torn down to rebuild that close again, so they keep "renovating" it." I felt badly for the staff. This Inn needs to be condemned. DO NOT STAY HERE. I still wonder what we might have picked up from this room. RUN... RUN....