Resort Details
- Various Lounges and Bars
- Various Restaurants
- 24-hour front desk
- ATM/Cash machine†
- Coffee/tea
- Concierge desk†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Laundry/Valet service†
- Parking†
- 24-hour front desk
- ATM/Cash machine†
- Coffee/tea
- Concierge desk†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Laundry/Valet service†
- Parking†
- Pool
- Restaurant†
- Safe deposit box†
- Spa†
- Water sports†
- Business Center†
- Voicemail†
- Wireless Internet Connection
† Fees may apply
- Children's pool
- Fishing †
- Fitness center on-site †
- Hot tub
- Pool
- Scuba diving †
- Snorkeling †
- Water activities †
- Baldwin Home Museum
- Maui Ocean Center
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2184 reviews
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Mar 22, 2026Very good timeshare trade.
We were very pleased. We did a timeshare exchange. The hotel is well capped. The gardens are very pretty. The pool was very good. There is beach access. The food at the restaurant was decent but not overpriced. It would’ve been nice to have some more Hawaiian flavors. I really like the reception and the overall customer service.
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Mar 14, 2026Hilton timeshare nightmare
Took a timeshare tour. There was just high pressure from three different sales persons. The supposed gift was never received. I strongly recommend never never do a Hilton timeshare it was brutal!!!
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Mar 04, 2026Needs update badly! Not Hilton standard. They still have popcorn ceilings from the 80’s. Exterior an ugly pink.
This place is really a dump! Marketplace had special dinner of prime rib dinner for $30. Big peace of meat, 60% fat. Lots of dust in rooms, even on the plastic flowers on kitchen table. Ugh!
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Feb 15, 2026
Please avoid - Charged owners for “deluxe” room then downgraded us
This hotel screwed over its owners - imagine what they can do to regular guests - please avoid. We paid extra points to reserve the “deluxe” room. HGV’s website boasts oceanfront room pictures - this is the second time we’ve booked this category and it was granted last time. This time we got a swimming pool view with an apology that oceanfront rooms are sold out. No refund on the extra points we paid for deluxe - just a comment that next time we should book by calling them - not using the HgVMax portal. Is this the new official policy?? Pathetic treatment - I was considering upgrading my ownership during this trip - no way I’m ever doing that now.
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Dec 21, 2025
Horrible rooms if not remodeled
This property has no business being marketed as a Hilton Grand Vacations until it has been completely renovated! I sat on the bed and my butt sunk down 8 inches! Housekeeping sent up a mattress topper that did little. Woke up with a sore back, complained and they replaced the mattress. Not with a mattress of Hilton quality but better than what was there originally. It’s located in a decent location, the room was large and parking was free. The staff was good and the grounds were clean. I cannot believe that my cost in HGV points was about the same as I’m using at Ocean Tower on the big island. That’s like paying the same for a room at the Days Inn on Maui and the Hilton on the Big Island. Very disappointed in HGV. And when I complained their comeback was that they just bought the property two years ago and are pumping $140 million into upgrades. Well, HGV that doesn’t excuse what you charged and doesn’t help me on this visit!!!
- AdvisoryA minimum mandatory hotel-imposed fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check In: 4:00 PM
- Check Out: 10:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A valid credit card or debit card to cover the $100 deposit for incidentals will be required at check-in. Guests may also be required to present a valid form of identification. Each guest(s) room is required to have one adult (21 years of age or older) occupying the room throughout the entire stay.
Resort Fee – Parking, wireless internet access, fitness center access, in-room local and toll-free calls, business center computer/internet, boarding pass printing.
- Pet Policy : Pets Not Allowed