Hotel Promotions

Resort Details

Dining
OnSite Dining
  • BeachWalk
    Whether you're poolside or on the beach, our lunch destination is perfect for an energizing meal. Satisfy your cravings with our variety of deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties at our Cancun restaurant with a view.
  • Bella Candela
    Our restaurant in Cancun where you can enjoy the warm candle lights representing pureness, balance and protection. Guests can expect exquisite shareable plates and a culinary journey around Italy creating an experience of the highest level.
  • Bravio Spanish Cuisine
    Discover and unleash your strength with the soul through a culinary journey to Spain. To be brave is: to dare to change, to take risks and to dare to live experiences. Because we all have a Brave side that leads us to challenge limits.
  • Gift Shop and 750 Pizzeria
    For those on the go, our on-stop-shop is suitable for all of your souvenirs and quick snacks needs. After buying items from our gift shop, treat yourself to New York-style pizza, empanadas, gelato, espresso and refreshing beverages at 750 Pizzeria.
  • Gustino Italian Grill
    Serves authentic Italian food in a lively and welcoming atmosphere. Enjoy an unforgettable dining experience with a variety of homemade pasta, freshly baked pizzas, top-notch cuts of meat and an exceptional collection of wines and signature cocktails.
  • La 16 Speakeasy
    Inside Brav?o you will also discover La 16, the first and only Speakeasy in Cancun at the JW Marriott. La 16, named after Mexico?s independence.
  • Sasi Thai
    Offers a modern culinary style based on Thai cuisine specialties with authentic bungalows where you will enjoy the best sunset view in Cancun while you taste some of our signature dishes accompanied with our exotic desserts and refreshing cocktails.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1297 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good Hotel, Excellent service

    Hotels standout with excellent service. Cancun has lots of big resorts and this is about the right size which is not to big and not to small. Beach area is getting a bit small due to the currents. Food at the restaurants is excellent and so is the pool/beach service

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    loved it and will be back

    The resort was amazing! On par with a 5 star resort in America except their staff was even more attentive then America. The beach was beautiful, the pools were wonderful. All the food was excellent. The resort was exceptionally clean and the rooms were wonderful. Very relaxing resort, calm resort. The only thing I will say there weren't a lot of young kids so if you are wanting to go with younger kids and have a more lively experience at the pool area then this might not be the resort for you.

    Mar 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    JWMarriott Cancun is wonderful!

    The hotel and staff were all wonderful. The food was excellent, especially at Gustino Italian Restaurant. Get down to the pool early to see the sunrise and to reserve a pool chair! They have over 150 varieties of margaritas, so you have to try some exotic choices you don't normally see! We chose to use a car service (STP Caribe) which was punctual and a private SUV to travel to the hotel. It's not necessary, and a bit expensive, but it added to our experience. The buffet breakfast was plentiful, and you must try the homemade guacamole. I highly recommend this property if you want an enjoyable stay.

    Mar 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beach service at JW

    Alfredo and William were amazing at the beach! Great service so much fun! They are the best! They brought us the best drinks and food! Birthday celebration was great and we’re so appreciative that it was recognized and we come back here every year to celebrate the same events because we get such great service!

    Mar 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beware: Ridiculous Chair Saving

    Everything about this hotel is awesome except the culture of towels saving pool chairs while people leave to go sit down at breakfast or head back to bed. If you aren’t there by 7:50am, good luck. People leave for hours and have no intention to immediately use them. Entitlement on full display. Photos taken at 8:10am on a Monday

    Mar 03, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319