Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10288 reviews
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Feb 09, 2026Perfect resort in Jamaica!
We came here with another couple and were concerned about the aftermath of 2025 hurricane that hit the island. This Ibrrostar resort had no issues at all! Staff is nice🍾👍. Our butler service was outstanding and very attentive. I would love to come here again next year!
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Feb 07, 20268/10
Experience was great! Our Butlers Andre and Alain were quick and professional. The showers are nice but would have lived a little shelf would have made just storing toiletries easier. The restaurants are open at weird times but the buffet is absolutely amazing.
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Feb 07, 2026
The weather didn’t play ball, but the efforts of the staff made for an excellent time!
We stayed for 7 nights, and although the weather didn’t cooperate, we had a great time. Alain (one of our butlers) made a special effort to ensure we had everything we needed. He organised a beautiful decoration of our room for my wife’s birthday, and was always checking in to make sure we had everything we needed. All the staff were extremely nice, and the whole place had a great vibe.
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Feb 06, 2026
Our Awesome Trip to Iberostar Joia Montego Bay
We needed to escape a very long cold Canadian winter and we chose one of our favourite countries Jamaica. We decided to go and support the folks in Jamaica who were recovering from the recent hurricane. Joia is a five star resort in all respects. Food is incredible. The beach is a great walk. The pools offer everything. And then there are the room butlers. We had Omar and Christopher as our two remarkable butlers. These two fellows were there for us day and night assisting us with every room need we had to reservations, just everything. We will not return to Joia without booking a room with a butler again. Bottom line - come visit this very special place in Jamaica!
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Feb 06, 2026
Another great experience at the Joia
We travelled to the Joia from Jan 23rd to Feb 3rd. Once again we enjoyed our vacation. it is amazing how the resort has recovered from the hurricane. The rooms are large the beds are very comfortable. I am happy that we brought our own pillows as the pillows are very hard. The bathroom is huge with 2 vanities a rain shower and jetted tub. The balcony has a basket swing, couch and coffee table perfect for watching the ocean from sipping on a coffee in the morning. There are plenty of chairs and umbrellas and covered beds around the pool. I would estimate that they have managed to put up approximately 30-40 beach umbrellas as well as 10 beach beds with umbrellas. The beach is raked every morning at daybreak to ensure there is no seaweed or garbage visible. The Cleanliness of the resort is outstanding. There is a fresh smell and everything shines. Check-in was quick we arrived early 12:30ish. Our room wasn’t ready yet consequently they gave us our bracelets and had us go for lunch. We went up to the desk after lunch they programmed our bracelets and gave us our room. The room was fully stocked with the mini. Bar snacks A beach bag, towels and flip flops if needed. The food at the resort is amazing. The breakfast buffet has so many different stations there is no reason you not to be able to find things you like there are 2 omlet stations, cold cuts cheese, seafood, fruit bar, smoothie stations made to order, bakery, fresh waffle and pancake bar, bakery including donuts, muffins, croissants, and a variety of breads there is also a yogurt stations made with a wide array of things to accompany the yogurt and of course a juice bar. The buffet at lunch was equally as good. You also have the choice of the beach shack where you can get jerk chicken patties, burgers hot dogs etc. 3 times while we were there there were cooking lessons on the beach for various dishes at lunch time. We also enjoyed our meals in the evening at the steakhouse, the French restaurant, the Japanese and the Italian restaurants. Our favourite meal at night was on the Friday nights we were there it was a buffet called the Gala the food was out of this world. Everything was amazing The staff at this hotel are phenomenal a few of our favourites to name a few are Bubbles (entertainment crew). Rohan, Gary, and Kadeen (butlers) Andrew (server at the steakhouse) Judy food and beverage manager. Rose Marie (housekeeping. Sadly due to the renovations that are pending at this resort I worry for the staff. they have been through the the worst hurricane in history and are trying to rebuild their lives they potentially will be out of work for another 6 months. I pray that the corporation will take the employees situation into consideration and ensure they all have work of some kind while these renovations are going on. I’m am sure that they would be willing to help out in the sister resorts as well as some of the staff would be open to helping with the construction aspect of refurbishing the hotel.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- AdvisoryWe are pleased to formally announce the Full Renovation of JOIA Rose Hall for the period of June 1 to November 30, 2026.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed