Resort Details
- Bella Vista
Buffet
- Casa de la Playa
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Galeón
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Hashira
Japanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Perla
Lunch Buffet
- La Tentazione
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Le Tourbillon
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- The Grand Cellaran exclusive cellar with more than 200 wines importedfrom the most prestigious world wine regions
- Various Lounges/Bars- Robusto- Perla- Mirador- Larimar- La Escala- Cala Esmeralda
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- GeneralOther activities include:
- Aerobics- Yoga- Shooting tournaments- Archery- Basketball- Cycling- Billiards- Bocce- Gymnastics- Table tennis
- Golf †18 hole P.B. Dye golf course
Green fees, carts are at an additional charge. ($) - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water SportsKayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
- Pool
Three pools, including an activity pool and lake pool.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Gambling †Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15995 reviews
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Dec 13, 2025Beautiful property!
Beautiful property. Very friendly staff. Would recommend this hotel to anyone traveling here. Loved the shows at night and the people who got the party started. Black mamba was unforgettable! Houston was a great butler. Thank you for making our vacation special!
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Dec 13, 2025
Outstanding and relaxing
First, all staff at JOIA Bavaro are absolutely outstanding. Food variety is wonderful. Facilities are very well maintained. The people here work very hard to fulfill anything you’d want, with several being a little bit better than the rest. As always, Ortiz at the breakfast buffet was an outstanding host. Michael, at the lunch restaurant is extremely attentive, and funny. Finally, but certainly not last, our butlers this trip, Danilo and Edward, were on it, and took care of our every request.
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Dec 09, 2025
Amazing week
Our third visit to this resort and we still consider it our favorite in Punta Cana. The food at all restaurants and buffet is top notch and the best we had in most adults resorts we visited in the Caribbean. The beach had very little seaweed during this time of the year. The weather was perfect, hardly any rain. They did close some restaurants at night due to lower occupancy. Rooms were very clean and the grounds were beautiful. The workers were amazing and I would like to acknowledge Yary at the restaurants and Ray our concierge, they are both very hard workers and made sure our stay was very pleasant. We thank them both for their extra efforts to accommodate our requests. We do have one negative thing to mention. The restaurants at the resort do not take reservations. They used to do that in previous years and we used to book with our floor concierges. We liked that very much and it was a major plus over other adult resorts. It was one of the major factors that attracted us to visit again. The new process is to line up. This did not work for us, on some occasions we were told the wait is more than one hour. Other guests expressed the same sentiments to us and they were also not pleased with the new way. Hopefully management will reverse this ill conceived decision. It's still a great resort even with the dinner changes and we are hopeful to go back again.
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Dec 09, 2025
Amazing resort!
The best vacation! Beautiful, peaceful, quiet resort. All of your needs will be met. Great food and drinks. Eyre at the pool bar is the best!
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Dec 08, 2025Beautiful Resort
The hotel was absolutely beautiful. The staff genuinely friendly and hospitable. The food leaves much to be desired. I believe the drinks were watered down and the food lacked flavor. I believe the hotel wants to do their best to please their guests. Our overall stay was very pleasant and enjoyable.
- AdvisoryPre-reservation is suggested Reservartions allowed up to 7 days before check in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed