Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15556 reviews
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Nov 19, 2024Butlers were the Best!
this was our honeymoon trip and the first trip ever flying! the resort was beautiful and we had so much fun but, our butlers Shester and Houston made the whole trip! Shester and Houston were both so honest, took such good care of us, they were quickly responsive and always had us laughing! they will be the reason we come back !
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Nov 19, 2024
Perfect Anniversary Weekend
We really enjoyed our stay and made our anniversary very special. The pampered us at every corner and the staff was super friendly and attentive. Our butlers Julio and Armando made all the arrangements so we always had what we needed. Our concierge Reyna gave us a beautiful welcome and always stayed in touch for our golf arrangements and entertainment. Our bartender in the lobby, Brandor always made us delicious cocktails, and made sure the party was always going.
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Nov 19, 2024
Highly Recommend Iberostar Grand
The Resort and It’s amenities were amazing. The beach was beautiful. Sugary sands turquoise waters. The service was excellent. Our butlers were Armando y Julio and they were incredibly attentive and thoughtful. Our concierge was Reyna and she was also attentive. We can’t wait to come back again.
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Nov 17, 2024
Best Staff on the Planet! 🥰
What has brought me back for a number of years is the Staff!!! Consistently fabulous! Kind, helpful, pleasant - in the Spa, Yahaira, Ivelice, Olga, Miguelina. Star Friends - Yelli, Ruth, Rio, Chema, Smile, Javier Chocolate. Bartenders, Tomas, Bruno, Brandor. Ery, Lely, Broulio (sp).Tobias. Waitstaff, Lorraine, Javiela, Gleny, Ortiz, Benjamin, (I fear I’m forgetting some!) Somaliers Johnny, Poche Butlers, Armando, Edward… I love you all - you make all my holidays here so special! Thank you so much!!!
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Nov 15, 2024
I felt like a Princess
I felt like a Princess the moment I entered the hotel until my husband and I left. I can’t say enough good things about our butlers, Armando, Julio, our maids Jennifer and Mayra, the far back omelette chef at the buffet, and fun servers, they were all happy and helpful souls. The food from each restaurant was amazing and the service prompt and friendly. Each restaurant has vegan options. They were accommodating and even brought us cotton for our ears when we became sensitive to sound. At the beach we were approached by a pushy person and the staff member was quick to help and get security. They were professional and gave us tips on how to prevent another situation like it. The entire hotel is well cared for, furnished and high end. The show we got to see, showing their cultural dances, was entertaining, fun and we could see how much fun the staff had putting it together. I think they all enjoyed working there and that made a world of a difference. There are lots of activities and attractions on the hotel ground, there is no need to leave the grounds. There are the wetlands, orchard garden, bird viewing area, and so much more. They would even drive you around if needed. Of course the beach was breath taking. The excursions that purchased from them also had guides that were as attentive to detail and provided the care we saw at the hotel. Again they made sure we were not unreasonable bothered and would help us get away from bothersome people. Although we went during the end or raining season, it rained at night and the rain showers were quick, did not ruin our trip at all. I can’t say enough good things. I have been to other resorts in other countries and this one is by far the best one I have been to. If I had any negative thing to say is that smoking is allowed ( and I am reaching far for this). They have a cigar store where people can sit and smoke, buy cigars. It’s part of their service and although we don’t smoke it hardly bothered us. The ducks can get loud and noisy but they are wildlife. They have a resident cat, who does not have a name. If you are particular about your toiletries( shampoo, conditioner, lotion) bring your own. Toothpaste is not provided but mouthwash is. Highly recommend this resort.