Property Location: With a stay at Isaaya Hotel Boutique by WTC in Mexico City (Benito Juarez), you'll be steps from World Trade Center Mexico City and Pepsi Center. This 4-star aparthotel is 0.5 mi (0.8 km) from Poliforum Siqueiros and 2.2 mi (3.6 km) from Chapultepec Park.

Rooms: Make yourself at home in one of the 26 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities: Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless Internet access and concierge services.

Dining: Enjoy Mediterranean cuisine at Anyuna, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekends for a fee.

Business, Other Amenities: Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Optional Fees: Breakfast fee: between MXN 200.00 and MXN 350.00 for adults, MXN 200.00 and MXN 350.00 for children (approximately) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 598 reviews
  • 5.0 star tripadvisor rating
    Trip to Mexico City

    Excellent location across from the Pepsi Center. Hotel room was large, clean and quiet. Staff was super friendly, especially Silvana Roldan, who allowed me to check-in early (unlike most hotels that make you wait until the official check-in time). She gave me a large room on the 6th floor, helped with a late checkout and arranged transportation to the airport. I definitely recommend the Isaaya Hotel for travellers tired of the large chain hotels

    Jan 25, 2023
  • 5.0 star tripadvisor rating
    Great hotel

    Awesome hospitality, huge rooms and amazing shower! Includes breakfast, all day coffee, fruits and water. All personnel are keen to help however possible. Really enjoyed my stay and recommend for all!

    Jan 13, 2023
  • 5.0 star tripadvisor rating
    3 nights business stay- great service

    Very nice hotel across street from World Trade Center. Room is big and clean. Nice sized bathroom, large shower with plenty of water pressure automatic window shades, great lighting,. My room was cleaned every day with great care. Richard at the desk was great. He made my day by arranging a 5am taxi to airport. Would recommend if you're in the area.

    Aug 30, 2022
  • 5.0 star tripadvisor rating
    Great stay during a business conference at WTC

    I stayed at Isaaya Hotel Boutique August 16-20 while in Mexico City for a conference at the WTC, which is directly across the street. The room was fantastic and the service was excellent. Rafael made breakfast enjoyable every morning. The entire staff was very friendly and I was able to practice my very rusty Spanish language skills with them. I would definitely stay here again when in Mexico City.

    Aug 23, 2022
  • 5.0 star tripadvisor rating
    Outstanding! Incredible service for all of our business trips!

    My company only stays at the Isaaya when they travel to Mexico City where one of our subsidiaries is located. I cannot say enough good things about how easy and seamless the entire staff make these very intense business trips. Of particular note is Edith in reservations. We have been working with Edith at the Isaaya since 2020. To say that she is on top of her game is an understatement. She has dealt with last-minute schedule changes, parties of over 20 people, finding rooms for last-minute additions, like a pro but also with humor and a smile. I always look forward to booking our stays because I know I'll get to contact Edith again. Thank you for making our stays so easy and comfortable!

    Jul 26, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319