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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Nov 01, 2024A good hotel for family holiday
We stayed 5 nights in this family friendly hotel. The bedroom size was reasonable, and we had a separate room with sofa bed for our 10 years old daughter. The arrangement was perfect for us, and the room didn’t feel too cramped. We had a side view to the sea, but it was sufficient for what we needed. The cleanliness of the room was acceptable. We swam every day there and tried both the outdoor and indoor pools. The weather was a bit cold for outdoor swimming on the 3rd week of October, but we did manage to use the swimming pools every day. I had the pools for myself most of the time, as many people were only interested in lying on the sunbed. The indoor pool was good, and children were allowed to be there until 3pm. So, we did spend some of our time in the indoor pool when the weather wasn’t great. Our 10 years old found the swimming dome (children’s pool) amazing, She spent hours jumping and sliding at that pool. Forgot to say, the beach in Playa de Muro is good and very family friendly. The water is very shallow. We went for half board. The buffet breakfast and dinner were average, but we expected that already. We did consider going for a meal in Alcudia, but we didn’t do it in the end. It was so easy to have dinner and then enjoy the rest of the evening at the hotel. We were surprised that we enjoyed the 8:30pm show every night. Kids liked the show, and the weather was good enough to sit outside to enjoy it even on the 3rd week of October. In general, the staff were very friendly and the entertainers did put some efforts to communicate with the kids too. We found staying in this hotel was very easy, as it came with everything. There are plenty of places to eat if you like to drive to Alcudia. There are also plenty of places to visit if you have a car. We like Pollenca town and also did a walk not too far from Port de Pollenca. Mallorca is a small island. It is very easy to travel around if you fancy to do more sightseeing.
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Oct 30, 2024
Paradise
We have just got back from the most amazing holiday we have ever had at the iberostar waves playa de Muro hotel . I found that all the staff are very friendly, kind and helpful . The hotel location is perfect them Mbeautiful and we had hours of fun in the fantastic pools in the day and loved the evening entertainment. Our rooms were so clean and spacious with a fantastic view from the balcony . My favourite part of the holiday was the beautiful meals we received they had so much choice and everything looked and tasted delicious the very talented chefs in the restaurant even prepared all my meals from fresh due to my food allergies making sure there was no cross contamination . I would definitely recommend this hotel for anyone wonting to be treated like a star.
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Oct 26, 2024Friendly staff and good rooms/food
The staff are lovely and very friendly, food was great. And was great for families with small children, amazing kids club with great activities. And good entertainment for all ages although they don’t have many activities for ages 13-15 but they do have 3 pools, 2 tennis tables and a pool table
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Oct 25, 2024
Wonderful hotel
This was our second visit, still a fantastic hotel especially for families for all ages. Just great. Food, facilities, location. Staff are great, friendly, knowledgable and welcoming. Upgraded to sea view room on arrival. Food remains excellent, great variety and super fresh. Staff in the main dining room were lovely especially Miguel at the entrance. Beach is super clean and literally on the door step. Room was clean, air con worked fine, great shower. Toiletries very nice. Room service was excellent. I really can’t fault this hotel. If you want a family holiday this doesn’t get much better.
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Oct 25, 2024
Great stay at iberostar waves. Playa de muro.
A fantastic hotel and island. This is a hotel that is 4* with 5*+ service. Hotel sustainability A+ Breakfast & Restaurant A+ Food choice A+ Room size and cleanliness A+ Laundry room A+ We were upgraded to an amazing sea view room without hesitation in the night we arrived. Our room was a stones throw away from the beach. The swimming pools and entertainment was excellent. The beach is very clean and the sea crystal clear. All staff are amazing, they always had a smile on their face/ were super welcoming. I would like to mention in particular: Fernando, Aurelia, Margo, Alberto David and Lily who went out of their way to look after us. We will be coming back again! Oct 2024. The Chauhan family.