Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10167 reviews
-
Mar 07, 2025Best Staff at Iberostar
Had the best time! This hotel’s crew is amazing I love them! This is our 3 rd time there and already planning on going back!!! Celebrated my 18 yr old son’s birthday and they definitely showed the love and passion! Starting with Rafael Ventura (Tony) Elvis Guzman, Wonder Cedano, Elvis Guzman, Lewis, Joel, Yoel, Hamlet, Osward, Luis, Jennifer (buffet)Maribel Fox, el picinero Junior (ojos lindos) Yansil en la barra de la piscina y los de entretenimiento todos muy buenos Tyson, Marquenis, Iondra y Chocolate tremendas personas! El Dj de la discoteca también muy bueno Y María Drinky Drinky aunque no estuvo presente por razones médicas se notó su ausencia!
-
Feb 08, 2025
Vacation
The best place to be in punta cana Fit and fun great sport complex and Ileandra was a great host taking care of any needs I’ll had. Animation team’s scooby, baby black, Tyson nicest and funniest guys to hang around. Overall great experience totally recommend
-
Feb 05, 2025
First time AI experience and was perfectly fine!
First time all inclusive experience for us. All in all a very good execution. Beautiful grounds (especially when adding Selection and the shopping center), great pools and access to fantastic first class beach. Plenty of food options but the best was always the buffet (especially breakfast w/ tropic fruits) as the a la carte restaurants were average / good at best. Room was good except HVAC was too cold and constantly quite loud (no individual control available). TVs need updating. Very nice employees
-
Jan 20, 2025
Wonderful experience . Antonela is the best 😊😊👍👍…….,,,,,,,,,,,,,,,,,,,,,,,;,;;;;;;;;;;;;;;;;;;;;;Dr Jorge Lopez ………,
The vest restaurant is Star Rock Cafe . The food and service are wonderful. Antonela is the best !!!!!!…………………………………………………………………………………….,.,,,,,,,,, ………………………………………….,,,,,,,,,,,,,,,,,, ……………………………….. Dr Jorge Lopez …………………😊😊😊…….
-
Dec 03, 2024
All About the staff.
Amazing staff. The staff really make this hotel. Everyone we met were so happy & friendly. The beach is lovely as are the Swimming Pools. Food is Good in the Buffet Restaurant Idalisa was an Excellent waitress so helpful , kind & happy, We also Enjoyed the French A la Carte restaurant and received excellent service from Arismendy and Wilma who also gave us great service in the buffet restaurant. . The Asian A la carte was also Very Good and once again all the staff were outstanding. We had a Gourmet meal on the beach and our waiter Angel was Superb. The Rooms are perfectly adequate but are all being renovated, so should be amazing when finished. The Fantastic duo Mauricio & Rosiela on the Concierge Desk were so kind & helpful and made our stay so enjoyable. We then Joined the Iberostar Club and from then on it just got even better. The Ladies in the Star prestige lounge were so Helpful led by the Lovely Jiaha. ( Sorry if we spelt Your name but we lost our list.) Every detail was expertly dealt with and the Lovely Mia in the bar made our nights special every Night. Jose Angel took us under his wing and made every day extra special with his kind service and suggestions and tips on the best wines. Felix and Genesis on the star prestige beach area were also truly excellent so kind & helpful. We would also like to give a special thanks to Beethoven the guest service manager for organising an accessible room for my wife. All the managers especially the Food & beverage manager were so hands on and led by example, that is why I believe the hotel staff are so good. We were a bit spoilt after joining the Iberostar club and were truly treated like family. This Hotel is so Amazing because of the wonderful staff and you can't fail to have a wonderful Time. Thank You All from Andy & Elizabeth, See you again soon.