Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8726 reviews
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Jan 21, 2026Awful
We chose this resort to celebrate our 5th wedding anniversary, a trip we saved for and truly looked forward to. Our travel agent noted the special occasion in the reservation, but there was no acknowledgment whatsoever, and no one seemed to care. Upon arrival, our room smelled strongly of mold, which immediately set a negative tone for the stay. We were also invited to an “informal meeting” about travel opportunities with the company and were explicitly told it would not be a sales pitch. That was not the case. During the meeting, we were treated poorly and made to feel judged because we could not commit to membership due to having two small children back in the States. The experience was uncomfortable and unprofessional. The food was disappointing as well, with the same options seemingly repeated day after day. On our final night, we witnessed an elite member verbally abusing another guest, using inappropriate names. Disturbingly, the elite member faced no consequences and was allowed to remain, which further reflected poorly on the resort’s standards. Overall, this was a very disappointing and disheartening experience—especially for a couple celebrating a milestone anniversary. We would not recommend this resort and would not return.
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Jan 18, 2026I plan to go back
My husband and I recently returned from a group scuba vacation with friends at Iberostar Waves Cozumel, and we had an absolutely excellent time. We loved it so much that we’ve already booked our return trip for next year! If you are here for the water, you won't be disappointed. Having Dressel Divers Scuba operation right on-site was a game-changer. Despite being a large operation, the service was personalized and professional. The boats were great, and the guides were top-tier. A special shout out to Maggie - best guide ever. For most of our trip, the beach was pristine and beautiful. However, on our second-to-last day, the wind shifted and sargassum seaweed blew onto the shore. We didn't see an immediate attempt to clean it up while we were there, though we imagine they eventually got to it. It’s a good reminder that even on the "safe" side of Cozumel, nature can change things overnight! While the pool water was a bit chilly during our stay, the pool area itself is lovely, and the swim-up bar was a definite highlight for our group. I wish they offered aqua aerobics. With very few exceptions, the food was excellent. We were impressed by the high quality and the sheer variety available at every meal. Their gym is very nice. I was able to do two really good workouts while there. They also offer tennis and archery but I didn't do. I think they had yoga but I never did see where. From the waitstaff to the dive team, the service was consistently excellent across the entire resort. Kid-Friendly (But Adult Approved): We don’t have young children, but we noticed the resort is well-equipped for all ages. It never felt "overrun," but it clearly caters well to families. The rooms were clean, comfortable, and just the right size for a dive-heavy vacation. However, there are two things to be aware of. The walls are quite thin. We could unfortunately hear our neighbors talking and coughing quite clearly. If you are a coffee lover, be warned—the in-room coffee was weak and barely drinkable. You’re better off heading to one of the main bars or the buffet for your morning caffeine fix. While we loved having a lanai, the furniture looked nice but wasn't comfortable for lounging. I loved that they had a place to hang your wet suit outside your room after a day of diving. Despite the thin walls and the weak coffee, the pros far outweigh the cons. Between the world-class diving with Dressel Divers and the high-quality food, this resort is a gem. We can’t wait to head back next year!
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Jan 17, 2026
Fantastic All-Inclusive
We have had an amazing time here at Iberostar Cozumel! Christian at Guest Services helped us so much with booking all of our activities, was so nice, welcoming and very helpful! It was perfect for us and our teenagers. Food, entertainment and the pool was amazing and we highly recommend ATVing and diving!!
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Jan 17, 2026
Stayed for a week with our dive group.
We had an amazing time here. All the staff were wonderful and friendly. We were on a dive trip with 134 other people, and they made accommodations for us when the weather wasn’t cooperating. Best vacation we’ve had so far!
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Jan 16, 2026
Beautiful place to visit, the grounds are well kept in the rooms are very clean. The bartenders are fast and friendly.
Rufino is fun and friendly. Very informative and helpful for our trip. We had a lot of questions and he was able to help along the way.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed