Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8704 reviews
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Jan 01, 2026Just What the Doctor Ordered
After a lifetime of travel to nearly 60 countries, I booked the Iberostar Waves for a week’s vacation for our family of three. We had a wonderful stay. The snorkel trip, booked through the hotel rather than the dive shop, was a highlight. Operated by Alberto’s Water Sports, it featured a surprise snack of fruit, chips and the best ceviche I’ve ever eaten, all served from a platter floating among us as we waded among the stingrays. The dive shop (thanks, Pamela!) went above and beyond to work with us and our various skill levels. I got in seven dives—including a night dive—and saw sharks, huge lobsters, a large seahorse, puffer fish, grouper, moray eels, lots of colorful tropical fish and some amazing coral formations. The resort’s grounds are beautiful. There are flamingos, peacocks and any number of coati (co-AH-tee)—a little rascally racoon-like creature—roaming the grounds. There was more food available than anyone could possibly eat, and more of a variety than anyone could possibly want. Breakfasts, lunches and dinners were all delicious. The grill house near the pool served amazing chicken, beef and pork. The pools were wonderful, the beach walkable and peaceful. The staff were eager to help and always available when needed. The only downside in my mind was the size of the room, which was just slightly cramped for two adults and our teenager. The room did have a bit of a damp smell when we arrived, but nothing worse than I’ve experienced in other tropical regions. Overall, it was a week without care and free of hassle, which is exactly what we needed. I hope we get to visit again.
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Dec 31, 2025
Best on the island
We had a wonderful stay at Iberostar Cozumel and would absolutely come back. The resort has a relaxed, authentic island feel while still being extremely comfortable and well run. The grounds are beautiful, the rooms are clean and spacious, and the food consistently exceeded our expectations with plenty of variety. What really stood out, though, was the service. Everyone was friendly and genuinely welcoming, but a special shout-out goes to Rufino, the concierge. He was incredibly helpful, attentive, and knowledgeable, always going out of his way to make sure our stay was smooth and enjoyable. Whether it was helping with logistics, recommendations, or just checking in to make sure everything was perfect, Rufino made a big difference in our experience. If you’re looking for a laid-back, high-quality all-inclusive in Cozumel—especially one that feels personal and well cared for—this is an excellent choice. Highly recommended.
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Dec 31, 2025
Great stay
we had a great time at Iberostrar. Apart from the experience, the staff were extraordinary. Everyone went out of their way to make us feel comfortable. Rufino helped us with making reservations for Christmas dinner, getting a car rental and telling us about things to do on the island.
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Dec 30, 2025
Another relaxing week!
This was our fourth time back at the resort and it did not disappoint! We were welcomed like family and had a wonderful week. My husband and I plus our two adult daughters had adjoining rooms 3203 and 3204 and it was perfect. There was a wide variety of food at the buffet and it was all fresh and delicious. We ate at the Smokehouse (love the empanadas!), thoroughly enjoyed the Pagoda. Our least favorite of the restaurants was the Mexican. We spend the week on the beach so we frequented the beach grill (La Ventana) for burgers and fries and also enjoyed the days where fresh tortillas were prepared outside El Cedral. The beach was wonderful, plenty of palapas for shade, we did put our towels down just before breakfast and were on the beach by 10:30. As other reviews have said, bring water shoes for entering off the beach but we had no problem walking to the dock and entering the water that way. We snorkeled at the resort and didn't do any excursions this time. Thank you to the staff for making our week so wonderful! Shoutout to Rufino for always going above and beyond for us! Thanks to Gabriel at the beach bar, Manolo for his constant encouragement during water aerobics and Jonathon, Carlos and Wilbur for their excellence. Special thanks to the gal that makes the omelets at breakfast, she is terrific and always gracious. My only complaint is we noticed an odor over the bridge by the flamingos, I think the area needs a deep clean. We look forward to seeing you next year!
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Dec 28, 2025Wear Water Shoes !!!!!
There are plenty of good reviews , bad reviews , and everything in between about this resort. If your looking for something to complain about , you will find it . If you are looking to find something fantastic , you will as well. I cannot stress enough about wearing water shoes at the beach. A visit to the clinic and stitches in the foot will change your vacation plans. Being confident , sober , and experienced are not good reasons to not wear them. The staff members are fantastic. Raul , Armando , and Marisol are a few that make this place great .
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed