Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Various Bars
- Adelita
- Marea
- La Duna
- La Tabla
- Litibu
- Sea Soul
- Cohiba
- La Bahia - Various Restaurants
- Tsuba - Japanese
- Cuate Pancho - Mexican
- Bahia - Steakhouse
- Pacific Express - Gourmet
- Nopal - a la carte
- La Duna - Beach Snack Bar
- 24-hour room serviceReservations and dress code required, please contact guest services upon arrival for complete details.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Room service - limited hours†
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
-
This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
Kids pool and a splash park.
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThis resort has a Fit & Fun Fitness Program.
- Golf †
There is an 18-hole, par-72, Greg Norman-designed golf course on-site.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports †Activities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinics
Snorkeling - Pool
There are three pools on site including an infinity pool with a swim-up bar, a kids pool and splash park.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court †
- Live entertainment
Live nightly shows in theater
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5841 reviews
-
Feb 27, 2026INCREDIBLE Family Vacation Spot
Incredible property, location, food, amenities!! 10/10.
-
Feb 26, 2026The Good , the Average, The Ugly
The Good: The resort is lovely and all but one staff member was very kind. The kids program is absolutely amazing the staff there are so sweet and caring. I would go back just for that. My daughter and my friends kids loved the Star Camp and would bed to join them. I loved the layout of the building and the water fill stations, and efforts to recycle. The Mexican restaurant was nice. The buffet has a huge selection. I saw some people complained about the beach but we loved it. Just have to watch the tides and flags. Humpback whales were jumping in the bay. They will bring you seats and umbrellas. The appetizer bar at the Mexican restaurant is great, the main course was Meh, but We went back a couple times just for the appies and ambience. The best food night was the cultural night where they had different food booths located around the lobby like a street market with performers in the middle. The food and show was excellent. The Average: The 2 queen rooms are not 2 queen bed, they are doubles, so people should be made aware of that. Our room smelled of mildew and had some mildew in the bathroom but the beds were clean and comfortable. My parents had an air purifier in their room and that made a difference. The gym is tiny and hot but they have a lot in there. The buffet has a huge amount of food selection. The Ugly: The "specialty restaurants" are not good. The Japanese restaurant was bland and the wine was terrible. I never saw them open a bottle at the table and suspect they are filling bottles with a cheaper generic wine. They refilled drinks in used glasses and never cleaned the garnish from the previous drink out. The "French" restaurant was absolutely disgusting. Food was over cooked, yet not hot. There was a slab of imitation butter on a very poor attempt at a steak. The escargot were so dried up they looked like a scab when it falls off and were so chewy. I can't comment on dessert because we left and went to the buffet. They ran out of a couple items at first sitting. The french restaurant was by far the most disappointing. Despite that, the server we had was wonderful even knowing how disappointed we were in the food. Poor guy, he probably gets complaints all the time. We were there for a week for a wedding and all the guests who ate there said the same, absolutely disgusting.
-
Feb 23, 2026
Beautiful trip
Despite the unfortunate events happening in the area during my stay, Iberostar truly went above and beyond to make my experience peaceful, safe, and beautiful. From the moment I arrived, the staff showed incredible professionalism, kindness, and genuine care. They made sure guests felt comfortable and well taken care of at all times, which meant so much during a time that could have easily been stressful. The resort itself is absolutely beautiful clean, relaxing, and perfectly maintained. The atmosphere allowed me to truly disconnect and enjoy my vacation. Every staff member I encountered was welcoming and attentive, and their dedication did not go unnoticed. Even with the challenges happening outside the resort, Iberostar made this trip special and memorable. I felt supported, safe, and able to fully enjoy my time here. That level of service speaks volumes about their commitment to their guests. I will definitely be coming back again and again. Thank you, Iberostar, for turning what could have been a difficult trip into a wonderful and relaxing experience.
-
Feb 22, 2026
Great kids camp, Zumba and staff!
We had an excellent trip to Iberostar Playa Mita this February. Overall great experience! The best parts were the kids star camp - which had friendly staff and great activities for our 5 year old son. They even had an evening pajama party (for a small additional fee) so we actually got to have a dinner as a couple without our kiddo for one evening. Also the activities were great - especially Zumba with Angel! He brought the energy to every daily class making everyone feel welcome, have fun and sweat! We’d go back for sure. There were a lot of food options - a bit limited for vegetarians but still good. And great to have a 24 hour coffee bar as well. The hotel grounds were clean and well kept. The rooms with ocean views were excellent. There isn’t the best beach here but great views of the Bahía de Banderas and we even saw some humpback whales migrating nearby.
-
Feb 19, 2026Unrealized potential
This was our first time to this property. The good: the resort is small and very clean. Staff were constantly cleaning and maintaining the property. Staff were generally very attentive and pleasant. The rooms were large. The Mexican restaurant had the best ambiance and best sound. Breakfast there was lovely. The taco restaurant near the beach was very good. The pool area was nice and had activities. The Star Friends were very active and present. The Sunset Bar was lovely- a great place to have a drink and watch the sun go down. The weather was great during our week. What needs improving: the food was awful- unseasoned, cold and raw fish was not always properly cooled. One had the impression that the food had been sitting for quite a while. Beach access was a problem as it was 4 stories below the resort. Access was either by stairs, ramp or elevator. As there is a tide, chairs were put out as the tide retreated. There were constantly vendors on the beach. Signage was lacking or posted too low for access to elevators, theatre etc. The property is built in two hills so there is a lot of up and down unless you stay in one of the buildings or find an elevator. We tried three specialty restaurants: Pacific Express, the Japanese and The Steakhouse. All were awful and the wine was bad quality. We would not return to this resort. We have been to many AI resorts including Iberostar on the Cancun side and had realistic expectations.
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.