Resort Details
- Boalma Lobby BarThe best selection of drinks
While discovering Lisbon’s secrets, any time is a good time to stop by the Lobby Bar. Sample a good Portuguese coffee, a typical Ginjinha or our special cocktails. - Buffet BreakfastStart the day full of energy
You can find a wide variety of delicious dishes, as well as local and international specialties every morning at the breakfast buffet in your hotel in Lisbon. Fresh and homemade products to give you the energy you need to wander around the Portuguese capital. - Pool BarCocktails under the magical light of Lisbon
They say that the light in Lisbon is so special that it has inspired thousands of artists. Enjoy it on the outdoor pool terrace while you enjoy your favorite drink. - Restaurant LuzSustainable fishing certification
Lisbon is cosmopolitan and traditional at the same time. See for yourself by trying the cod, cataplana and other Portuguese and international dishes in our restaurant.
Restaurant certified by the MSC/ASC Chain of Custody Standard (first hotel chain certified in Southern Europe, Mexico and the Dominican Republic). As part of our “Wave of Change” movement, Iberostar is committed to bringing its guests an increasingly responsible selection of fish and seafood to protect the health of our oceans as well as the people and communities who depend on them.
- 24-hour room service†
- Golf,Offsite†
- Internet services†
- Laundry/Valet service†
- Liquor store†
- Meeting rooms†
- Parking†
- Pool†
- Water sports†
† Fees may apply
- Diving †
- Golf †
- Snorkeling †
- Spa †
- Surfing †
- Water activities †
- Water-skiing †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
913 reviews
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Mar 16, 2026Great hotel.
The hotel is very nice! The staff and service is exceptional! The hotel lobby smells so good. Welcomed with a free drink of choice. Hotel staff wrote on a post it note in Portuguese that my son has a severe peanut allergy to help us at restaurants. The bartender recommended some restaurants. Only complaint is that I wish the bathroom had a door that closed the whole area off for more privacy.
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Mar 13, 2026
Exceptional Customer Service
I id not know what to expect as a solo traveler, but from the moment I arrived at Iberostar at 7am (well before the 3pm check in), I was treated with friendliness and professionalism. All the receptionists throughout all the shifts are exceptional. Nedia Semedo at guest services went above and beyond to make my stay and birthday special. She even took the time to find me a birthday card with a picture that looks like me (I know that took effort). For my birthday she sent me a bottle of wine and a small cake, which was unexpected and made my day! The staff are friendly and gives suggestions and directions with happiness. The smell of the hotel lobby and elevators is a lovely woodsy diffuser smell. The spa is exceptional and I used the sauna and steam room every evening to relax after a long day of walking around Lisbon. The breakfast buffet has a good selection even for a picky eater. The rooms are spacious and clean. The pricing is fair as I booked a package including flights. The hotel is central and around 10 minutes walk to the main tourists central where all the shops, restaurants etc are located. Not to mention how scenic the walk around the hotel and to the harbour front is. I highly recommend this hotel to travelers who want a safe, clean and friendly environment.
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Feb 17, 2026Staff was excellent.
Great service from the staff. Beds too hard.
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Dec 20, 2025
Great hotel, but needs a bit of sprucing up
My first impressions of the Iberostar upon arriving were very positive. The staff were genuinely friendly and welcoming. Upon waking up, I noticed mould in the curtains and shower, and started to notice quite a bit of wear and tear in the lobby areas. One of the lifts was malfunctioning throughout my stay, which was frustrating as there was no apparent way to use the stairs. I was upgraded to a suite free of charge which was a lot more spacious. There was a bit of mould on the curtains in the lounge area of the room, so I think the hotel has to start having a closer look at this. Both bedrooms I had in terms of layout were very spacious, with plentiful storage and excellent amenities such as a Nespresso machine and fridge. Both rooms were quiet, especially given the suite was street facing at a lower level. The breakfast was flawless, with plenty of choice and personable staff, who seemed very authentic and human, which is sometimes missing from five-star hotels. The gym was very poor, and I think the hotel should think about adding more machines, especially given that there are no decent pay-as-you-go gyms in reasonable walking distance. Can't fault the hospitality of the staff at reception and in the breakfast areas, would stay here again. Five-star service and food, four-star in terms of the general quality of the finishes.
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Nov 11, 2025
Good service
Was very well run, excellent location for thr location of my work. Rooms very clean and comfortable, however when I arrived the swimming pool had just closed for the winter!! Breakfast was well stocked, bht could have had a little more variety. Would return for a business trip again.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. City Tax: 4 Euro per person, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.