Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4038 reviews
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Nov 11, 2024Fantastic time had by all.
We stayed for a week in Oct. 24. Myself my Wife and daughter in a Junior suite. My inlaws stayed in a double room. We all found the hotel to be wonderful. The staff at this hotel are in my opinion are its true gem. Friendly and attentive without being ingratiating. Everywhere was spotless and the food wonderful. A bewildering choice at all meals. There was a storm the day before we arrived and it demolished the ladders into the sea. This meant you had to carefully climb down rocks to get in. Other than blaming Poseidon I don't think you could hold the hotel accountable for that. Our only complaint is that we like to try other places to holiday in and this hotel has ruined us for anywhere else.
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Nov 05, 2024
A little bit of heaven by the sea
Really looked forward to returning to the hotel, having first visited in April this year. We were not disappointed. This time we were upgraded to a Star Prestige Junior Suite on the 4th floor which gave us extra privileges at no extra cost. The view from our balcony was fantastic. It really is a little bit of heaven by the sea. The staff throughout the hotel are excellent. They all really want you to have a great holiday. As in April, the buffet restaurant offered high quality fare. Delicious! Swam in the sea in front of the hotel nearly every day. Made use of the local buses and taxis to visit Andraxt & Port Andraxt as well as a day out in wonderful Palma. A great place to stay! We look forward to another visit.
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Nov 03, 2024
Just Go.
Arrived extremely tired after a very early start. Greeted at the door by Sheriff who took my case and led me to reception for check in and my welcome drink of choice. The first thing I noticed as I followed him was the amazing views of the bay in the sunshine through the huge windows. I knew from the ambience and the welcome this was going to be good. I stayed for ten nights, all inclusive, star prestige which was great for me. My room was lovely, a spotlessly clean Junior Suite with a walk-in shower, separate lavatory and basin area. A huge whirlpool bath in the centre. The bed was enormous. The seating area had a sofa, flat screen tv, fridge/mini bar and tea making facilities. French doors led to small terrace area with two sun beds, table, chairs, for my sole use. Immediately turn left and I was in the pool. Spot on. The food here is amazing. It is buffet service. The choice is vast with care being taken to provide for every taste and dietary preference from what I saw. Chefs are on hand to make sure everything is up o standard assist if necessary and cook dishes made to order, pasta, chicken, beef,fish at dinner or eggs/omelettes at breakfast. The main restaurant is light and airy but the terrace was the place for me. Again, the view is beautiful. The staff in this hotel are professional and approachable. Nothing is too much trouble. Great pride is taken in providing the highest level of customer service and it shows. (Special mentions to Joel & Marianella, Justo and Helena. Thankyou so much!!) I had a wonderful stay and would certainly come back. Highly recommended.
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Nov 02, 2024
Relaxing break
What more can I say about our stay at this hotel! From the time of arrival we were greeted with a smiles and a glass of fizz. The seaview room was very comfortable and the views from the balcony were stunning. The food was amazing and a great selection daily which included fresh fish etc. All the staff were amazing and most welcoming. The service from all the staff was amazing and the were truly nice people. I whole holiday was relaxing and I would definitely come back.
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Oct 31, 2024
Excellent stay
Excellent hotel all round. Staff are very happy and keen to help. Facilities such as the gym, spa, pools etc were great and well maintained. Food was exquisite (we were half board) and drinks well priced (note they're not included when HB). The Japanese Teppanyaki experience was a particular highlight - definitely worth it. Beds and rooms in general were spacious, comfortable and cleaned thoroughly every day. Would definitely recommend to family and friends and stay in and Iberostar again :)