Iberostar Selection Coral Cancun - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2106 reviews

• 

  Almost paradise

  So where do I begin. We would definitely recommend and return here, but the following is positives and negatives. First we are 100% bilingual, we taught Spanish to newcomers. We lived 44/33 yrs in C America. Took our honeymoon in the Yucatan in 84. All those places you pay to go to as adventure trips, we did on our own. I think we visited Chichen Itza when the Mayas still lived there.! I chose Coral Selection Cancun for the total ocean view of all rooms. Beautiful views. Food was good, staff excellent. Here it goes. We loved Ibostr Grand many times, this was for the location more than anything, and the food and drinks were great. Pro's Staff was 100% helpful. Esmeralda buffet manager in AM and lunch, was a gem. Moises who I think cleared tables was there instantly,as others were too. Armando at lobby bar a real gentleman. Every drink as I liked it. Gleny as our housekeeper kept the room impeccable. Never missed. There are so many people there who all were helpful. Robert anticipated our needs as did Esmeralda. I was impressed. Food. You could have lobster tails daily at noon, steaks were almost fork cutting soft. Real variety which changed daily. However, you had to know which cut to order. The breakfast folks, made my eggs to my specs, and I AM PICKY... some days did better than I do at home. My wife's omelettes were exactly as she liked. Now she will expect that at home. I do the eggs for breakfast. I need a grill like that. The buffet at Coral was for the most part almost superior at times to the restaurants which were hard to get reservations, albeit we were on 13th floor and had that option. The ice cream and gelato, were excellent. Breakfast pastry like french pastry was very good, just look to make sure its fresh. Breads were top notch. Salads, and little sandwiches made very nicely. You do have to know how to build up your food, which may be challenging for some people. Both of us cook, and in the past have cooked for 12 to 5000 at a meal, so making an acceptable meal plate no issue. Coffee at lobby bar was made to my specs, so I went there. Same with drinks every bar, as I have ONE drink, and that is it! so I had better FEEL it. Also, I specified the brand of liquor used. The steakhouse restaurant, food was good, soup hot, but the sound WAS HORRIBLE. The wood roof allows the sound to bounce around for ever. It wasn't noisy, just the sound couldn't escape. We did not go back. Italian was good, depends on what you order. Lets face it, we go across the city for favourite pizza, so I am not going to just eat any pizza. There was a variety there. Bistro we liked, and I would have gone back, just time etc. Negative on that, was one unruly 3 yr old with idiot professional parents. Drinks......... I specified exactly what I wanted, and the brands used. But I know how to mix them, or Google it. The beach was cleaned daily, very low% seaweed. The water was beautiful. This was first two weeks of December, the ocean changes, right! Not same all year round. There were sand bars, and if you were younger and had good stability you would be fine. One older large gentleman was let's say, got waved, about 20 times, fealt sorry for him. That happened to me at Iberstar Grand in Punta Cana..... so I know the feeling. Otherwise people were having fun. I could see the lounge chairs empty, and seemed that you could reserve at a reasonable time. People were out there at 7AM... which is ridiculous to me. I go to REST. CONS. So this is stretching things at times, I am not a Ken. Check in was fine, we had to wait a bit, they should have more than three stations. People were waiting before but lets say 2 or 3. What I didn't like, is no bell hop, my 83 yr old wife, brought up the suitcases, as I have stability issues. No one came up to explain the room, 13th floor and the pool situation. As we had to re book at last moment, like less than a week, we were on the 13th floor, rooftop pool. NO ONE explained perks, nor that we could make restaurant reservations. One of the Concierge's nice lady helped on that. Very good english. I spoke Spanish to her and she returned in English ;-} I identified that the pool pump did not work on the Jacuzzi on ARRIVAL, and it was turned on ONE day, then not for 6 days, albeit water was clean The beach waves were fun it looked like, and there were nice areas like pools. I recommend going on your balcony to get aereal view of water. As I saw, OH that would be a good place to go, but ME wouldn't be able to get up and out, thus the upstairs pool. The only negative on the food issue, was --Hot food must be HOT, Cold food COLD. This was not the case. Soups were lukewarm. After explaining this, semi applied. I understand if there is any thickening agent you have to be careful to not burn it, but you check it. A chef. The breakfast breads like waffles, crepes, pancakes were a joke. I did not see anyone eating them. They need a line cook for that. They looked petrified. But I just ate something else. I get top notch at home. No one betters my wife's waffles, maybe in Belgium, nor my crepes. But it was like they were plastized. It would be better to NOT have them. The doughnuts etc were fine, cake type, and the filled puff pastries were good, to excellent, IF fresh. The sauces needed to be labeled as to spicyiness. it was hit and miss. Mexican food should have stronger flavours. So who are they pleasing? USA mexican food is great, so why down spice the food here? You have to have an eye at ANY buffet, is it fresh? The cheese selection either needed to be in ice trays or on cold plates. Bagels, ---- look we get NY or Montreal bagels, I don't go to Mexico for bagels but they tried. Nice little plates thought with smoked salmon. I mentioned about the pool not working, and got very pleasant explanation and nothing done, till day 7 and I WAS MAD. Taken care of instantly. I do not get mad at the person with whom I am talking, as it isn't their fault, but the company's not taking care of it. Reception was at error I feel, and obviously NO carry through. What does the Concierge do? -- Seemed to be making appointments for the Ibrts club deal. We had to rebook our vacation as there was a pilot strike on our airline, and a week ahead had to rebook and paid for it.... so we paid a LOT more, and were on the 13th floor. GREAT. Loved it when the pump worked. Careful on the stairs, but that is obvious. Well protected I would say. If you use distilled water for CPAC, either bring it in luggage, or get your transfer to stop on way, or take taxi or bus otherwise you will pay to have it delivered, like UNBELIEVABLE, but I got it, I needed it. I made the mistake in not getting the van to stop. Here I get a gallon for about $1 USA, there I paid about $50 for 3 quarts/liters. But it was delivered, and from a pharmacy. TIP every time, $1 USA per drink, first time, give bartender extra $5. I have real issues getting what I want so I explain exactly the way I want. They look at me, like -- what?? Martini's not shaken, nor stired, I like to do that myself, and I like the separate tastes......but I got what I wanted, and they get tip. Never not pleased. $4/5 for maid, $1/2 for minibar guy. NEXT year we most probably will return. Hope pilots don't strike. While we speak Spanish, most staff speak some English, and some speak excellent English. And let's be honest, the better your English it, you move on to a superior job. And in Canada I can't understand a % of people here now. So roll with your vacation and don't be a Karen. People are there to help you. Don't get mad at that person it probably isn't their fault. In any case ENJOY.... we did

  Dec 26, 2025
• 

  Amazing trip!

  Just returned from staying at Iberostar Selection Coral Cancun. Everything exceeded my expectations. Check in/Check out- This process was quick and easy. Didn’t have to wait in line and they had everything ready for us. Room- Our room was gorgeous with the best views. The bathroom is large with very nice showers. The beds are comfortable. The tub on the balcony was very nice. Great closet space. Housekeeping- They always did an amazing job. They made sure to do some special touch each day for us. Service- everyone was so friendly and always willing to help out. Beto who lead the daytime entertainment was the best. He was so much fun and was great at getting everyone involved in pool games. Carmen did an amazing job at keeping us hydrated on the beach. Great service overall! Food- everything was so good. Breakfast buffet had great options. We did go over to the family side of resort a couple morning and they had the same options plus a few extra. Lunches we had snacks by the pool and lunch buffet which was very good. The burgers were great by the pool! Lots of variety on the buffets. It would be hard to go hungry here. Dinner buffets were great. We didn’t do any specialty restaurants as we felt the buffets were full of options. Overall- we will definitely return. This is my fifth time to Cancun and this has been my favorite resort we have stayed at.

  Dec 21, 2025
• 

  Watered down drinks.

  If you expect to sit on the beach and sip adult alcoholic beverages, forgot it. Weakest, most watered down drinks i have ever had. They give you these large glasses, as if it’s a treat. For the prices they charge to stay there, it a shame you can’t get a decent drink. My last stay at Iberostar Cancun.

  Dec 17, 2025
• 

  Great adults only all inclusive

  We loved almost everything about this hotel. The staff, Food, and Beach were great. The buffet for lunch and dinner had everything that you would want and even ice cream for dessert. The white shark pool bar had guacamole and several types of sandwiches and the bar at the pool and beach had every type of drink you’d like. The staff at the Pool and Beach were amazing and always had a smile and were always polite. Several different sit down restaurants were all great. Our big negative was the Shows on the patio / beach at the coral were extremely loud until 930p.m. a couple nights. It made no sense to us because the main resort, connected, had a theater and a show every night that was far away from the rooms. We felt bad for the staff doing the show because there were only about 20 or 30 people there and people complained during breakfast every morning on how loud it was. We had earplugs and a sound machine, and h heard it loud and clear. Also, it was still shaking the TV in our room. Besides that everything else was great.

  Dec 17, 2025
• 

  An Iberostar Experience in Mexico

  My stay here was great. The staff was excellent. From my arrival to coordinating activities to dinner arrangements, staff members were welcoming and kind. The grounds are beautiful, well kept. It's fairly easy to walk to different event locations to watch performances or participate in events. Fun and quiet vibe. Unfortunately during my stay the Mexican restaurant was closed for renovations. My air conditioner went out for a short time but the staff sent an hvac technician to fix it as quickly as possible. The events at the resort were nice and the food was similar to that of other resorts. The hibachi restaurant provided excellent entertainment and great food. This experience was my food highlight of the resort. My steakhouse experience was not great. My steak was overcooked and seasoned beyond consumption. The adult only side of the resort is very relaxing. I managed to catch a few performances at night with resort dancers that gave a good show. The room was well kept, nothing to write home about however the balcony view of the water was a great bonus. The room decor was bright and vibrant. The bar at the main check-in area of the resort, breathtakingly beautiful. I would go back.

  Dec 16, 2025