Hotel Promotions
All Inclusive Inclusions.
Guest will receive All Inclusive Inclusions: 

Limitless access to gourmet à la carte dining options.
Unlimited international and domestic spirits.
Unlimited fruit juices and soft drinks
In-room mini-bar fully stocked with bottled water, soda and beer
Daily maid service
Room service (7 a.m. – 11 p.m.) (a delivery fee applies to each request)
Complimentary Wi-Fi
Endless daytime activities and nightly entertainment
All hotel taxes and gratuities.
Applicable Dates:
Booking Dates: 21 Jul 2025 to 31 Dec 2050
Travel Dates: 21 Jul 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Savings up to 30% + Extra Perks.

Discount already reflected in the rates.

10% off spa services: 1 per person, per room, per stay.

10% off cabana rental: 1 cabana per stay, one day only.

10% off private dinner: up to 4 pax, one dinner per room, per stay.

Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.

Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.

Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.

Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.


Applicable Dates:
Booking Dates: 08 Jan 2026 to 31 Mar 2026
Travel Dates: 08 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Asiana
    Asian fusion cuisine is cooked in the traditional teppanyaki style at this popular eatery.
  • Cantina La Adelita
    A traditional taste of Mexico with variety of beer, cocktails and multi-course meals.
  • Casa del Cafe
    A gourmet urban-style café serving premium espresso and cappuccino drinks along with scrumptious pastries, desserts and ice cream.
  • Chef's Plate
    A multi-course meal of haute cuisine, using the freshest selection of seasonal ingredients (complimentary for select suite categories, reservation required).
  • Habaneros
    Crashing waves and freshly baked pizzas are highlights of this oceanfront lunch spot also serving up hamburgers and hotdogs. 
  • Lobby Bar
    Features expert mixologists pouring delicious cocktails of all varieties using top-shelf liquors, in addition to our fine wine and beer selection.
  • Maria Marie
    Mexican cuisine at its best, with national and regional favorites prepared to perfection.
  • Punta Vista

    During the day, freshly caught seafood prepared in a Caribbean fusion style, and at night, savor Mediterranean flavors and the incredible views overlooking the beach.

  • Spice
    A sumptuous buffet, gourmet cooking station, and diverse theme nights, all served with stunning ocean views.
  • TEQUILERIA & BEACH LOUNGE
    Relax oceanside and enjoy a frozen Margarita, authentic Mexican tequilas and other delicious drinks.
  • Tequileria Beach Bar
    Choose from a selection of authentic Mexican tequilas and delicious drinks with views of the Caribbean Sea. 
  • The Den
    Experience an explosion of flavors in a relaxed yet elegant atmosphere at our mixology bar. Offering daily mixology 
    demos and classes and serving up artisanal cocktails in the evening featuring the finest local ingredients. (Guests can reserve a class with the culinary concierge.) 
  • Time Out
    Come and enjoy this sports lounge which offers a variety of beverages, games and entertainment.
  • Trade Winds Swim-Up Bar
    Fulfill your shaken, stirred or frozen craving without leaving the relaxation of the pool.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • ATM/Cash machine†
  • Elevators
  • Fitness Facilities
  • Laundry Facilities†
  • Lounges/bars†
  • Meeting rooms†
  • Parking†
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • ATM/Cash machine†
  • Elevators
  • Fitness Facilities
  • Laundry Facilities†
  • Lounges/bars†
  • Meeting rooms†
  • Parking†
  • Pool
  • Restaurant†
  • Room service
  • Wi-Fi
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach
  • Garden
  • Gym
  • Pool
  • Spa †
    ZEN SPA
    ¦ 11 treatment rooms, lounge with terrace and hydrotherapy circuit
    ¦ Zen Water Journey including sauna room, mist showers, herbal 
    steam room, ice fountain, polar pool, whirlpool and loungers
    ¦ State-of-the art beauty salon and Bridal Suite
    ¦ Alchemy Workshop – create your own fragrance, body lotion
    or mask ($)
    ¦ Oceanfront gazebo for outdoor spa treatments and a selection of 
    pampering services
  • Water activities †

† Fees may apply

Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 79.00 MXN (approx. $4.24)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe opening of Hyatt Zilara Cancun has been rescheduled to April 1, 2026. All existing reservations during this period will be relocated to a nearby Hyatt Inclusive Collection property.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
     
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
     
    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319