Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Shor RestaurantShor, Open for breakfast Shor offers expansive open-air seating and ocean vistas for an unparalleled dining experience on Waikiki Beach.
- Swim Restaurant
- The Buffet at Hyatt
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center
- Car rental desk†
- Catering services†
- Check-in kiosk†
- Child programs†
- Children welcome†
- Children's nursery†
- Children's play area
- Cocktail lounge†
- Coffee shop
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Evening reception†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-out
- Family plan†
- Female traveler room/floor
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf, Offsite
- Hair dryer
- Hairdresser/barber†
- Health club
- Heated guest rooms
- Heated pool
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Jacuzzi
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Massage services
- Meeting rooms
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Outdoor pool
- Parking†
- Parking fee managed by hotel†
- Pets allowed†
- Photocopy center†
- Playground
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa†
- Sundry/Convenience store
- Technical concierge†
- Telephone jack adaptor available
- Tennis court, Offsite
- Tour/sightseeing desk†
- Translation services†
- Transportation†
- Transportation services - local office†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video review billing†
- Wakeup service†
- Water sports
- Whirlpool
- Wireless internet connection in public areas
- Business Center
- Business Services
- Conference Suite†
- Convention Centre†
- Copier†
- Fax Machine†
- Full Business Center†
- High Speed Internet Connection†
- Meeting Facilities†
- Modem†
- Modem Jack†
- Multi-line Phone†
- Network/Internet Printing Available
- On-Site Business Center
- Printer†
- Scanner†
- Speaker Phone†
- Telephone†
- VCR/DVD Machine Rental†
- Voicemail†
- Wireless Connectivity†
- Wireless Internet Connection†
- Wireless Keyboard†
† Fees may apply
- Boating †
- Cardiovascular exercise †
- Children's program, onsite †
- Health club †
- Jacuzzi †
- Outdoor pool †
- Playground †
- Pool †
- Sauna †
- Spa †
- Sports court onsite †
- Weightlifting †
- Whirlpool †
- Fishing †
- Golf †
- Jogging trail †
- Nature preserve trail †
- Scuba diving †
- Snorkeling †
- Tennis court †
- DIAMOND HEAD CRATER
- IOLANI PALACE
- Pearl Harbor Naval Base
- Hickam Air Force Base
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10136 reviews
-
Feb 12, 2026Like a large cruise ship. Decent room, outdated public spaces.
It was a mixed bag. We were in a junior suite that faced the ocean. I don't really have any complaints about the room itself. It appeared to have been recently renovated and was in good condition with tasteful decor. The bed was comfortable (though pillows were very firm, and there were not both soft and firm pillows). The water pressure was solid. The bath products had a pleasant scent. The room's design was functional: good lighting, plenty of outlets, a good sized closet, and storage drawers. The room featured a large TV unit that spun, so the TV could be viewed from the bed or the small sitting area. This is nice in theory, but the furniture was not well made. There was already a gash in the wood, and the spinning unit was rickety. We spun the TV towards the bed, and it stopped working. This required a call to maintenance, who had to replace a cable. That was all handled with relative speed and professionalism, but the maintenance team mentioned the poor design was causing them lots of problems. I also laughed when the TV unit was opened to reveal a bunch of screws, manuals, and brackets strewn about. Service was mixed. Staff at registration were very nice. Housekeeping was daily and did a good job. The maintenance staff who helped with the TV issue was courteous and professional. However, the attendant in the Regency Club was unpleasant (and that is being generous). Instead of greeting guests and assisting with requests, she was scrolling on her phone, offering a loud sigh and an eye roll to guests who dared interrupt her scrolling by asking for assistance. Such assistance was offered with a pointed finger rather than words. While I suppose it's nice that the hotel has a Regency Club (for those paying for a club room or World of Hyatt Globalists), when so many Hyatt hotels have closed them, the reality is that the club was an awful experience. It's in a tiny space that is way too small for the volume it sees; we attempted to visit for breakfast each morning and the evening service twice and had to abandon it because there were no tables available. The food offering is meager and, on all but one visit, was totally picked over, with staff slow to replenish. The coffee machines were broken on all but one day of the stay, when one was functional. In sum, the space felt tired, cheap, and like a fight-for-food buffet. It reads like a management afterthought, punctuated by the rude attendant. As you consider whether to book here, consider the hotel experience you want. I would best describe our stay as akin to an experience on a huge cruise boat. Lots of people, a 45-minute (!) wait for a table at the hotel's restaurant, lines for elevators, etc. I was not shocked by this upon receiving, a few days before arrival, a letter from management that very much tried to set expectations, mentioning elevator waits, to expect early or late check out benefits to not be given, etc. While I think staff (save the Regency Club attendant) were generally well-intentioned and doing their best, one should know this is a massive resort hotel that feels like it. While the room was pleasant, the hotel's public spaces are dated and need work. There is really nowhere to sit and relax in the hotel. The (weirdly dark for its beach location) lobby has two wooden benches. The atrium has a few cheap tables next to the coffee shop. And that's about it. The atrium, which feels like a dated shopping mall from the 70s, has several empty spaces. Any of these could be repurposed into spaces that feel like a modern hotel or spaces that offer solutions for the cramped Regency Club or cramped (though decently equipped) gym. Instead, they sit empty. Oddly, the hotel has a single bar...with about 10 chairs and no view. The missed revenue potential is hard to understand from a business perspective; I have never been to a tropical resort with no attempt at a tropical bar. The same dated design extends to the utterly depressing pool, a tiny, unheated 1970s rectangle surrounded by uninspired tile and a few rows of chairs. Again: major vibes of a huge, dated cruise ship. While the design of the hotel would make a ground-level pool impossible, why the hotel hasn't spruced-up and expanded its pool area is tough to understand. And it must be noted that, here, the hotel compares poorly to many of its Waikiki competitors (e.g., the Sheraton, the Hilton Hawaiian Village), who offer large pool complexes with lush landscaping. The location is what you would expect. It's in Waikiki. Yes, across from the beach (though this is by far not the prettiest beach in Oahu--rent a car and drive for secluded and gorgeous beaches along the eastern, northern, or western coasts). It is surrounded by other large hotels, ubiquitous ABC stores, and luxury retail. In that way, it's comparable to other options. But tranquil and relaxing it is not!
-
Feb 11, 2026Fantastic stay near beach
Awesome location for beach, restaurants and shops. Super nice hotel staffs. Great morning yoga session in the spa area!
-
Feb 11, 2026
Great location
Amazing location. Great that you can take towels and they have chairs to take to the beach. Great perk. This is a big busy hotel and I was surly with the attention to detail they showed my wife and I. Been to many other hotels on Waikiki and was very happy to stay here.
-
Feb 10, 2026
Great Customer Service!
Before our arrival, we received an email from the VIP Manager of the hotel. His name is HJ Lee. He was super responsive and literally took care of all of our needs. He made us feel very special and made our stay really stand out. This is the kind of service that makes any hotel experience so much better!
-
Feb 09, 2026aweful
The room itself wasn’t properly cleaned: one pillowcase was dirty, and a few hand towels even had someone else’s false eyelashes on them.
- AdvisoryHyatt Regency Waikiki Beach Resort & Spa, excited to announce our upcoming Diamond Head Escalator Modernization Project beginning February 12, 2024 and will close the Diamond Head Tower escalator from the ground floor to the 2nd floor in both directions.
- AdvisoryThe following mandatory Rollaway bed fees are charged and collected by the hotel either at check-in or check-out. Rollaway bed fee: $35 plus tax per room, per night Mandatory Rollaway bed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum Self parking fee of $65 plus taxes and Valet parking fee of $80 plus taxes per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $55.00 (plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies: No charge for children 17 years and under, sharing a room with parents. Rate available on a second room for chldren 18 and under at 50 pct off the rack rate of first room. Room must be booked as same Room/View type as the parents rooms.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.