These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Grain Tasting BarLocated in the main hotel lobby. Specializing in artisan cocktails, regional wines and craft beer, the menu selections are designed to be a perfect accompaniment to the flavors of British Columbia. In the modern and rustic setting, nature and design come together in perfect compliment. Well-appointed fla
- Mosaic Grille RestaurantLocated on the second floor. Overlooking Burrard and Georgia Streets. Enjoy the casual elegance for breakfast lunch and dinner. The Mosaic Bar has savory light fare options local beers and signature cocktails and a diverse selection on VQA wines. Bar hours are Monday-Friday 11am-11pm and Saturday-Sunda
- StarbucksStarbucks in the Hotel Lobby. Offering your favorite Starbucks coffee and specialty beverages. For the traveler on-the-go, bottled juices and water, hot breakfast items and bagels, afternoon bakeries, and sandwiches are available. You will also find a seasonal selection of logoed and souvenir merchandise
- 120 DC†
- 24-hour security
- Accessible facilities
- Accessible parking
- Accessible rooms†
- Adjoining rooms†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- 120 DC†
- 24-hour security
- Accessible parking
Accessible van parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Bedroom wheelchair access
Closed caption TV
Complies with Local/State/Federal laws for disabled
Does hotel have accessible parking?
Elevator access to all levels
Emergency procedures for people with disabilities
Feather free bedding/pillows available
Grab bars in bathroom
Impairment aids available
Raised toilet seat with grab bars
Ramp access
Roll-in shower area with bathroom seat
Roll-in shower available
Safety bars in shower
Service animals allowed on property for people with disabilities
Service dogs allowed
Staff trained in service to disabled guests
Telephone for hearing impaired
Viabrating alarm available
Visual emergency alarm for hearing impaired guest
Walk-in shower
Wheelchair accessible elevators
Wheelchairs available
Wide corridors
Wide restaurant entrance - Accessible parking
- Accessible rooms†
- Adjoining rooms†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Babysitting†
- Baggage hold†
- Ballroom†
- Banquet facilities†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Bilingual staff†
- Boarding pass print-out available†
- Breakfast served in restaurant†
- Buffet breakfast†
- Bus parking†
- Business center†
- Business services†
- Car rental desk†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's nursery†
- Children's play area
- Cocktail lounge†
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop
- Communal bar area†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Concierge floor†
- Concierge lounge†
- Conference facilities†
- Connecting rooms†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Door man†
- Drugstore/pharmacy†
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in
- Express check-out
- Family plan†
- Fire safety compliant
- Florist†
- Folios†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf
- Hair dryer
- Hairdresser/barber†
- Health club
- Hearing impaired services†
- Heated guest rooms
- Heated pool
- High speed internet access†
- Hot breakfast†
- Housekeeping - daily
- Ice machine†
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Internet services†
- Ironing board
- Jacuzzi
- Jogging track
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Motorcycle parking†
- Multilingual staff†
- Non-smoking rooms available
- On-Site parking†
- Outdoor parking†
- Outdoor pool
- Package/Parcel services†
- Parking†
- Parking lot†
- Pet amenities available†
- Pets allowed†
- Pharmacy†
- Phone services†
- Photocopy center†
- Playground
- Pool
- Private bath or shower
- Private dining for groups†
- Private pool†
- Public address system
- Public area air conditioned
- Racquetball
- Ramp access†
- Restaurant
- Room service†
- Room service - full menu†
- Room service - limited hours†
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Doctor on call
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Fire extinguishers in public areas
Fire resistant hall room doors
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Restricted public access
Room access through interior corridor
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in guest rooms
Smoke detector in public areas
Some guest rooms have a balcony
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Shopping mall†
- Shops and commercial services†
- Snow sports
- Sports bar†
- Sports bar open for dinner†
- Sports bar open for lunch†
- Stairwells†
- Storage space
- Street side parking†
- Sundry/Convenience store
- Technical concierge†
- Tennis court
- Theatre desk†
- Toilet†
- Tour/sightseeing desk†
- Train access†
- Translation services†
- Transportation†
- Transportation services - local area†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Water sports
- Wheelchair access†
- Whirlpool
- Wireless internet connection in public areas
- Women's clothing†
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- Fax Machine†
- Full Business Center†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Modem†
- Modem Jack†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Printer†
- Slide Projector†
- Telephone†
- Voicemail†
- Whiteboard†
- Wireless Connectivity†
- Wireless Internet Connection†
- Please contact the hotel for additional information.
† Fees may apply
- Boating †
- Camping †
- Cardiovascular exercise †
- Fishing †
- Gambling †
- Golf †
- Health club †
- Hiking trail †
- Jacuzzi †
- Jogging trail †
- Mountain climbing †
- Nature preserve trail †
- Outdoor pool †
- Playground †
- Pool †
- Racquetball court †
- Scuba diving †
- Snow mobiling †
- Snow skiing †
- Sports court onsite †
- Squash court †
- Tennis court †
- Weightlifting †
- Whirlpool †
- CAPILANO SUPENSION BRIDGE
- CANADA PLACE
- ROGERS ARENA
- Restaurants
- Vancouver AquariumExplore Canada's largest aquarium, with over 166 aquatic displays featuring more than 70,000 water animals. In addition to regular exhibits, the aquarium offers special programs including Beluga Encounters, Sleepovers, Kids Camps and more.
- Stanley ParkFilling 1,000 acres in the heart of the city, Stanley Park is filled with plenty of activities and attractions for guests of all interests. The Seawall -at 5.5 miles (8.8km), the seawall is one of the most popular spots for walking, jogging & biking
- Robson StreetRobson is Vancouver's most famous shopping street set in the heart of downtown Vancouver. In the three block stretch between Burrard and Jervis you will find a commercial mecca which includes premier fashions stores, fine dining, and services.
- Vancouver Convention CenterWith our harbourfront location and breathtaking views, the Vancouver Convention Centre offers one of the most beautiful settings in the world. The addition of our new West Building has tripled our capacity, for a combined total of 473,532 square feet
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6643 reviews
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Feb 12, 2026Sagging and Upside-Down Mattresses, No Sleep at All
We had a really disappointing stay. The king bed in our original room was extremely sunken and sagging on both sides, neither of us slept at all. We spoke with the front desk the next morning and were offered either a bed board or a room change. A board clearly wouldn’t fix a mattress that beyond worn out, so we chose to switch rooms. In the new room, we were shocked to find that the pillow-top mattress had been flipped upside down, with the hard underside facing up, not actually meant to be slept on. At that point, after a sleepless night and having to fully repack and move rooms, we just dealt with it so we wouldn’t miss our dinner reservation at the Fairmont Pacific Rim. Overall, the condition of the beds and mattresses was unacceptable and seriously impacted our stay. For over $200 USD a night, in hindsight, we should have just booked at the Fairmont instead. Will not be staying at any Hyatt properties in the future. Also should be noted that this property is doing renovations thru least March 2026 which is not mentioned anywhere. Only found out about this after we had checked in and found a generic letter on the desk in our room. Do better Hyatt.
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Feb 09, 2026Forgotten joy
I was here for Canada’s Thanksgiving and HR Vancouver shows you why people love Canadians. Hospitality: 10! Food: 10! Spa: 10
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Feb 03, 2026
My stay at the Hyatt Regency downtown Vancouver
Great location, very nice, The staff were great cleaning. Staff always made sure my room was clean. That is key for me. No issues whatsoever. I would recommend this hotel if you’re staying downtown since it’s in a great location. hotel.
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Feb 01, 2026Love and hate relationship
I have a bit of a love and hate relationship with this property after staying here five or more times over the years. The biggest drawback is that the rooms feel quite dated and are in need of renovation. The hotel is also often very busy and can feel chaotic, and housekeeping quality is inconsistent. On a few occasions, even after cleaning, carpets can be visibly seen still needing vacuum. Another surprise is that despite multiple stays as a Globalist member, I’ve never received a room upgrade here, which feels unusual compared to other Hyatt properties. That said, the customer service is consistently excellent, and the location is very convenient. Since this is the only Hyatt option in town, it’s still a practical choice for loyalists. However, given the price point, travelers who aren’t tied to Hyatt may want to look at other hotels nearby that could offer better value or more modern accommodations.
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Jan 26, 2026
Staff could have been friendlier.
Service could have been better. Staff could have been friendlier. Waited over 45 mins for a delivery of a toothbrush. Parking ticket issued when I had paid for parking (have proof of purchase in a receipt).
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.