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Customer Ratings & Reviews
TripAdvisor Traveler Rating4337 reviews
Really good stay in Toronto
We went to Toronto for the weekend to see a play and thé AGO. The Hyatt was perfectly located in walking distance to everything, including the restaurants. Hotel was very comfortable and the staff welcoming. We greatly enjoyed our weekend.
Great service! Comfy stay
Prices were great for this great quality hotel. Staff were pleasant and provided an upgraded experience as I had a rough day of travel. I would recommend this place to others and will stay again. Convenient location.
Excellent location one of the nicest Hyatt hotels
The staff at this location was impeccable. The location was right downtown walking distance to all of the attractions CN Tower aquariums. There's so much food available in the area. You would have to stay there a month to visit them.
Dark rooms, noisy guests
Stayed at the Hyatt for a week during a business trip. Did not get a single night of good sleep because of all the noise - from the building structure (I could hear the wind blow through the pipes in my room) and other guests on the floor who were being super inconsiderate and partying/slamming doors at 2-3 in the morning. Hyatt should really do more to ensure that other guests respect the quiet hours. Room itself was clean to some extent, some surfaces were still dusty and the shower had some mold around the corners/the drain was rusty, but other than that it was ok. But honestly, the room was SO dark (very poorly lit) so that might have helped conceal some of the dust and whatnot. The room also did not come with a mini fridge which I thought was strange! Overall, staff were considerate but their service wasn't anything exceptional, just what you would expect of hotel staff. The one bright side of my stay was that the location was exceptional and super convenient.
Perfect combination for a busy business trip in a prime location
Great hôtel, location awesome (restaurants, airport, very central, etc) . Check-in & service impeccable, staff looking forward to help and make your stay easy and convenient, Starbucks attached to the location for quick caféine access!