General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating610 reviews
Top notch staff and space
When checking in I was greeted by Dylan who was incredibly helpful and accommodating. He gave me a quick tutorial of the areas in which I needed to go for my conference. The hotel was spectacular and had such great accommodations and resources.
great russian river getaway
great hotel, wonderful staff, they look out for your needs. hotel room was great. my wife loved it. easy driving to wine country with lots of available locations. restaurants nearby are great. all walking distance. this is a lot better than Healdsburg.
Minor issues, except with after-stay billing.
A fine experience overall, but they charged me $63 more than my final bill and never explained it. I’ve called twice to resolve it but they’ve been unresponsive. Otherwise it was a mostly pleasant experience
I am currently staying in the hotel and have called the front desk 10 times it rings and rings and no one answers. Also tried calling direct to Hyatt and no one answers. And the bed is extremely uncomfortable.
Beautiful, I’m very like Clean , and beautiful patio , my family very like the room My birthday is in September 29 , see you 😄 Perfect, clean, and very nice room 136 is perfect room for the family and dog 🐶