Meticulously designed, this chic and upscale hotel is set on eight acres along a beautifully designed creek walk located just steps from the historic Railroad Square district of downtown Santa Rosa, where boutique shops, antique stores, wine bars, tasting rooms, and dozens of unique restaurants choices await. A sanctuary for relaxation, the hotel is set amidst the tranquil setting of floral gardens and pathways winding through manicured gardens along a babbling creek. Relax poolside under a grapevine covered arbor or sip wine under the stars in the radiance of a 10 foot crystal fire pit. Retire in comfort to the extensively renovated and beautiful designed contemporary guest rooms, which pair modern convenience with elegant wine country flair. Located within 20 minutes of over 200 spectacular and diverse wineries, the hotel offers the perfect setting for a wine country escape.

Property Information

Year Built: 2002
Last Renovation: 2016
Accessible rooms: 4
All rooms non-smoking: 155
Connecting rooms or suites: 8
Double bedrooms: 49
Floors: 3
Nonsmoking rooms: 155
Rooms with internet access: 155
Single-bedded accommodations: 76
Suites: 41
Total rooms: 155
Total rooms and suites: 155

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Resort Details

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed destination fee of $28.50 (plus tax) per room, per night, and a tourism fee of $0.70 per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under, sharing a room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 610 reviews
  • 5.0 star tripadvisor rating
    Top notch staff and space

    When checking in I was greeted by Dylan who was incredibly helpful and accommodating. He gave me a quick tutorial of the areas in which I needed to go for my conference. The hotel was spectacular and had such great accommodations and resources.

    Jan 24, 2023
  • 5.0 star tripadvisor rating
    great russian river getaway

    great hotel, wonderful staff, they look out for your needs. hotel room was great. my wife loved it. easy driving to wine country with lots of available locations. restaurants nearby are great. all walking distance. this is a lot better than Healdsburg.

    Jan 18, 2023
  • 3.0 star tripadvisor rating
    Minor issues, except with after-stay billing.

    A fine experience overall, but they charged me $63 more than my final bill and never explained it. I’ve called twice to resolve it but they’ve been unresponsive. Otherwise it was a mostly pleasant experience

    Jan 12, 2023
  • 1.0 star tripadvisor rating
    Terrible communication.

    I am currently staying in the hotel and have called the front desk 10 times it rings and rings and no one answers. Also tried calling direct to Hyatt and no one answers. And the bed is extremely uncomfortable.

    Jan 10, 2023
  • 5.0 star tripadvisor rating
    Exelent

    Beautiful, I’m very like Clean , and beautiful patio , my family very like the room My birthday is in September 29 , see you 😄 Perfect, clean, and very nice room 136 is perfect room for the family and dog 🐶

    Jan 02, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319