Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- La SocieteContemporary French eatery featuring farm to table ingredients, inspired by local European fare, and fresh meat and seafood. The Restaurant is the gathering for a delicious meal, cocktails and hospitality for guests looking for the warmth of a charming neighborhood spot and globally influenced cuisine
- MarketHyatt Regency San Francisco Downtown SoMa offers a gourmet grab-and-go Marketplace and Coffee Bar in collaboration with Bluestone Lane. It provides a curated selection of snacks ranging from time-honored classics to locally sourced specialties as well as premium coffee and healthy delicious eats.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center
- Check-in kiosk†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center
- Check-in kiosk†
- Children welcome†
- Cocktail lounge†
- Coffee shop
- Complimentary in-room coffee or tea
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- Health club
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Nightclub
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Pets allowed†
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Sundry/Convenience store
- Train access†
- Translation services†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service†
- Wireless internet connection in public areas†
- Business Center
- Business Services†
- Conference Suite†
- Convention Centre†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- On-Site Business Center
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Health club †
- Nightlife
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1034 reviews
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Dec 27, 2025Horrible service from upper management down: American Express Fine Hotel and Hyatt Globalist guest at Hyatt Regency SOMA
We checked in to the Hyatt Regency SOMA with an American Express Fine Hotels reservation and also as a Hyatt Globalist Elite guest. The check-in experience was the second worst ever. The associate, who was sorting envelopes, asked me for the Amex used to guarantee the room and that Amex is owned by American Express, not me. Not one but two managers gaslit and shamed me in error that I had to have the virtual American Express card Amex Fine Hotels uses to make these prepaid reservations and though recorded, absolutely refused to listen to me that I did not have that card in my possession. I was told I could guarantee with another card, but that none of the Amex Fine Hotel benefits would apply to my stay. I was also extorted that I could just leave even though my prepaid reservation with American Express was non-refundable. The manager on duty forced me to phone American Express (instead of him just doing it himself) stating "...we are following the rules of American Express..." and handed me a piece of paper with "rules" written on it that had nothing to do with what these Hyatt personnel and management were forcing upon me. Upon explaining this on a recorded phone to American Express Fine Hotels (Travel), their representative said they had never heard of this ever before. A virtual card is always used, and there is never an issue with the hotels accepting this. When she put me on hold for close to 15 minutes, that same manager on duty came over and said I could now check in. I told him I was still on hold with American Express. He displayed similar antipathy as before, and certainly zero responsibility-taking for what he and his personnel had put me through up to that point. I finished the recorded call with Amex about 15 minutes later, and the check in process remained strained. I was never "seen" as a Globalist Elite or given the typical benefits of a Globalist that were not a part of the Amex benefits. The overall stay was negative. This hotel is managed in a way that feels disrespectful or even deceitful. Late on the evening of December 24, the coffee machine (it makes lattes, etc.) in the Regency Lounge was working. Hours later for breakfast, and for the next two mornings/days, it had a "not in operation" sign on it, forcing Globalist Elites and those who paid for Lounge access to pay for their drinks. This Lounge is also one of this in that trend who make paying patrons pay for even a beer: even the least expensive alcoholic beverages are locked and cost a minimum of $7. Contrast this to most lounges were mixed drinks are part of the cost of access. I would never recommend this property. Add to that how we were treated upon check-in, and I suggest to American Express to expel this property from its Fine Hotels and Resorts list.
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Dec 24, 2025We love the Hyatt SF MOMA hotel
We love the Hyatt SF MOMA. I have brought my parents (who are in their 80's) to this hotel three years in a row now for a short SF holiday vacation. The rooms are modern, clean and spacious. The beds are comfortable and the fan and the room temperature are adjustable. We stay on the upper floors where the views are terrific. We love the breakfast buffet which is included with the King Club reservation. The hotel is convenient to SF MOMA museum, Yerba Buena Center for the Arts, a variety of good restaurants and public transportation. We have had a positive experience every time. Also, 3rd Street (outside) seems cleaner and felt nicer this year (2025) than it has in years past.
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Dec 18, 2025
Highly recommended
An absolutely fantastic experience. Very walkable to a bunch of attractions in downtown San Francisco. We were on a very high floor and had a magnificent view. And the Christmas decorations were amazing.
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Dec 08, 2025
Loved This Hotel
We loved this hotel. We felt very taken care of in every aspect. In great location not far from Union Square, comfortable beds, great views, helpful staff. Nice dining option and bar area off lobby with market for snacks, coffee, etc. Would definitely recommend and stay here again!
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Dec 08, 2025
Exceeded expectations
Recently refreshed hotel with nice touches in the guest rooms like ceramic coffee mugs and a carafe for iced water. A few minutes walk to BART and MUNI metro. No noise inside or outside for a Friday to Sunday stay. Attentive housekeeping.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $35 Plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children age 17 and under stay free with adults
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: This hotel allows pets with a $150 non-refundable cleaning fee