Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- EclipseLocated in the Atrium Lobby of the hotel. Open for Breakfast, lunch and dinner. Cocktails available in the evening.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- ATM/Cash machine
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Catering services†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- ATM/Cash machine
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Catering services†
- Children welcome†
- Children's play area, Offsite
- Cocktail lounge, Offsite†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Complimentary shoeshine
- Concierge desk
- Continental breakfast†
- Currency exchange
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Executive floor
- Exercise gym†
- Exhibition/convention floor†
- Express check-in
- Express check-out
- Family plan†
- Fire safety compliant
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf
- Hair dryer
- Health club†
- Heated guest rooms
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jacuzzi
- Jogging track
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Pets allowed†
- Photocopy center†
- Playground, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand
- Sundry/Convenience store
- Telephone jack adaptor available
- Train access†
- Translation services†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout†
- Video review billing†
- Video tapes†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Conference Suite†
- Convention Centre†
- Copier†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
† Fees may apply
- Boating †
- Cardiovascular exercise †
- Golf †
- Health club †
- Hiking trail †
- Jacuzzi †
- Jogging trail †
- Weightlifting †
- Children's program †
- Mountain climbing †
- Playground †
- Cable Cars
- China Town
- Embarcadero Center
- Ferry Building
- Fishermans Wharf
- Golden Gate Bridge
- Lombard Street
- North Beach
- Palace of Fine Arts
- San Francisco Bay
- Union Square
- BART Station
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7322 reviews
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Dec 23, 2025Worst SFO hotel with Bed Bugs
This is like the worst hotel in SFO. We had multiple rooms with our family in this restaurant. The front desk staff is very very rude. The hotel is located in a very shady neighborhood and we had bed bug issues in multiple rooms. In addition Curtis the manager is worst and the customer service is horrible. Highly recommend staying away from this property.
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Dec 23, 2025
Cheapskate Hotel Chasing Pennies
Never in my life have I been to a hotel where they seem so desperate for every penny they can squeeze from a guest. Our entire group asked where THE INCLUDED breakfast was served and we were lied to and misled and told to go to The Eclipse Bar. When we saw the cost, we asked if it was included in our room and we were told yes, we just needed to write down the room number for tracking and the tip would be all we would be charged. It wasn't until the last day there we found out that there is a whole restaurant at the top of the hotel with an actually good view??? We didn't have to sit in the Atrium with drunk finance bros??? And don't get me started on parking. Even 1 star hotels typically validate parking at minimum but nope. $450 a night and you still have to pay either $45 for single entry public lot or $90 for valet. You're paying for the location, and nothing else here. Garbage place with cheapskate corporate greed.
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Dec 22, 2025Great Stay!
Huge hotel but great experience! Would definitely stay again if in the area. Prime location, good food choices and wonderful staff.
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Dec 20, 2025
Love this hotel and the breakfast is great
The staff is so friendly and helpful. The rooms are nice and clean. The breakfast is one of the best I've seen as far as hotels go with a wide variety of food that tastes great. The servers in the restaurant go above and beyond and are extremely friendly.
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Dec 17, 2025
Excellent choice
Incredible experience. Hotel and location were fantastic. The room and bathroom are what you'd expect from a category 5 hyatt.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $40 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free with adults using existing bedding. Rollaways are not allowed in rooms with 2 double beds.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $100 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.