Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Amado Pastry traditional bakery and Mexican CandyAmado is a pleasant venue for a quick bite or an afternoon tea. Treat yourself to wonderful pastries
- RulfoRulfo offers distinctive Peruvian, Argentinian and Mexican flavors and exceptional quality.
- Teppan GrillTeppan Grill offers guests authentic Teppanyaki cuisine.
- YoshimiYoshimi offers a refined and authentic Japanese cuisine. Enjoy the delacacies of traditional and modern Japan.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible parking†
- Air conditioning
- ATM/Cash machine
- Baggage hold
- Bell staff/porter
- Buffet breakfast†
- Business center†
- 24-hour front desk
- 24-hour room service†
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- ATM/Cash machine
- Baggage hold
- Bell staff/porter
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Efolio available to company†
- Executive floor
- Exercise gym†
- Exhibition/convention floor†
- Express check-in†
- Express check-out†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club†
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Indoor pool
- Interior corridors
- Ironing board
- Jogging track, Offsite
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking fee managed by hotel†
- Parking lot†
- Photocopy center, Offsite†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on sliding glass doors
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand†
- Solarium
- Storage space
- Tennis court
- Train access†
- Translation services, Offsite†
- Transportation, Offsite†
- Transportation services - local area, Offsite†
- Transportation services - local office, Offsite†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout†
- Video tapes†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier, Offsite†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Cardiovascular exercise †
- Health club †
- Indoor pool †
- Sauna †
- Tennis court †
- Weightlifting †
- Jogging trail †
- Anthropological Museum
- Avenida Presidente Masaryk
- Basilida de Guadalupe
- Teotihuacan
- Mercado de San Angel
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3742 reviews
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Mar 30, 2026Give yourself 30 minutes for Checkout
Hotel is lovely but administration is a nightmare. I'm still waiting for my invoice as reception check out could not provide one and the copy I have does NOT match the amount they charged!
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Mar 25, 2026One of the best hotel in Mexico City
This is my second time in this hotel, it is amazing, the staff, the food, the lounge! it wont be my last time that is for sure. Also the location is very good as well.
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Mar 18, 2026
Great place to have to go work!!
Overall great, perfect for the work - talks, lovely place, fantastic rooms, great food, a wonderful area of the city!!!
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Mar 07, 2026
Excellent hotel in Polanco
Great hotel in an excellent area. Close to restaurants and all the attractions of the park but also close to the subway and busses. The service was always wonderful.
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Feb 26, 2026
Great Hyatt experience in Mexico City!
This isi a beautiful, well maintained hotel that I can highly recommend. It is located in a very nice and comfortable part of Mexico City. The lobby is impressive. The rooms are well maintained. The pool and gym are quite nice. I recommend treating yourself to a club room as the overall experience there was excellent also, including good choice of food and drinks. The staff were all very courteous throughout the hotel. I would like to point out Alfredo who treated us very well in the club room! All in all, a very pleasant experience and I would not hesitate to stay here again.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed