Resort Details
- Drums of the Pacific Lu'auPolynesian review and Hawaiian buffet
- Honolulu Coffee CompanyMorning and afternoon coffee, tea and specialty items
- In Room Dining
- JapengoSteaks, Seafood, Sushi, Modern Pacific Rim
- Son'z SteakhouseUpscale dining, classic cuisine
- Swan CourtBreakfast - buffet or a la carte
- Umalu BarContemporary Hawaiian cuisine, poolside bar.
The Umalu Bar will undergo renovations from October 20 to November 14, 2025, on weekdays between 8 AM and 5 PM.
- Bell staff/porter†
- Business center†
- Currency exchange†
- Multilingual staff†
- Oceanfront†
- Valet parking†
† Fees may apply
- General †
24-hour athletic club with fitness classes
Ka'anapali Golf Courses: two 18-hole courses, adjacent to the hotel with free shuttle; Kapalua Golf Courses: two 18-hole courses, 5 minutes from hotel
Tour of the Stars - rooftop astronomy program and stargazing, fun activity for the family
Wildlife tour- meet and learn about the exotic wildlife on-property, including penguins, cranes and swans
Cultural activities including hula lessons, lei making
Daily yoga and fitness classes
Evening entertainment at Drums of the Pacific Luau
Unlimited pickle ball court time (pickle balls included)
Complimentary backpack beach chair rental
Shops of Aloha – gifts and keepsakes can be found at the various retail stores located on the lobby level
- Pool †Six free-form pools areas with waterfalls, 150” lava tube water slide, rope bridge, whirlpool and interactive children’s pool 1,800-feet of white-sand beach
- Spa †Full-service spa and salon
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11115 reviews
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Apr 08, 2026Nice hotel for families
The hotel and location are great, it's located on the beach that is not crowded. The resort has many pools to choose from, very kid friendly place. Besides the food, which is basic at best everything else is great.
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Apr 06, 2026Great family stay
Great experience, our kids loved the pools and we were upgraded to a lovely ocean view room. Staff were very kind and helpful
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Apr 05, 2026
Great hotel for family!
Beautiful resort! It was a wonderful place to stay with a family. Our daughter loved the kids pool and slide. We spent the majority of our vacation lounging by the pool.
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Apr 04, 2026
Gorgeous property, wonderful location.
We loved our stay at this beautiful resort. The location at the end of the beach was perfect for us. It was just the right amount of quiet, but easily walkable to Whalers Village.
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Apr 02, 2026Welcome to the jungle (w laundry)
Cons: The location is far from the access to central sightseeing areas and foods (fyi def go to: sale Pepe, JJ tacos, and also, make a trip to Paia fish market!). First room upon check-in had false lashes on the bathroom floor and hair on toilet. Rooms are dated ( as expected). Second room change, we were placed by a noise elevator that sounded like a constant on and off boat horn. Regency club was fine for a quick bite for the kids but at the same time, kids have already coughed all over the food. We fed the kids bagels there then walked 10-15 mins on the beach path for Acai bowls (that opened when it wanted to lol). The hotel itself needed greater clean up. There were plastic wrapping in koi ponds, pools, etc. they need to hire more maintenance workers, as you can see the ones already there were already super preoccupied ( hotel maintenance to staff ration was imbalanced). The fitness room was dated and bare boned. There was a guest blasting his speakers at the larger (not kids) pool. The staff didn’t address it until my husband and another hotel guest complained. The staff said he couldn’t do anything about it and finally called security. Then it got confrontational, where the guest didn’t listen to the security, and security had to return. They charged me a towel fee, but i made sure towels were returned every night. The guest service just removed it. So just double check your bill. As a guest of honor, nothing was offered to me. Which is fine but at least the very least put me in a clean room - and away from the elevators. Pros: A pro is the walk to Whalers Village for something to do other than sit by the pool. the JJ’s taco food truck is the BEST THING to eat there. Avoid the meh restaurants. The mermaid swim class for kids was incredible. Sara was so kind and warm to our two kiddies. The housekeeping staff and valet workers are kind. (However, You can see that the volume of guest turnover and kids require more upkeeping and Hyatt regency isn’t staffed appropriately to address needs.) Laundry room was clutch! You can always find a machine. Tho, some were out of service. There’s a robot constantly vacuuming in the lobby carpet area. So that’s maintained well! Overall: I would recommend this hotel if you’re looking for a mid range hotel with a kids pool- and laundry. For me, personally, I’d avoid. Room cleanliness and quietness is super important to me and this hotel was a miss. After 3 days (out of 7), I tried checking out early to move to the fairmount hotel, but Hyatt said I wouldn’t get reimbursed. You win some, you lose some. The kids had a great time!
- AdvisoryA minimum mandatory hotel-imposed Valet parking fee of $40+tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe Grotto Bar and swim-through cave portion of the pool is temporarily closed due to project maintenance. the rest of the pool area and other food and beverage experiences are available for our guests. There will be no noise or visual disturbances to the guests at this time.
- AdvisorySwan Court at the Hyatt Regency Maui Resort & Spa will be making the following price adjustment to our breakfast buffet offering: $36 + tax, per person. No rate plans with breakfast inclusions (Sunshine on Sale or Bed & Breakfast) are impacted by this change.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisorySelf-Parking Fee: $35 + tax per evening, per room, per vehicle Parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotelResort Fee: Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Resort fee inclusions:
• Two in-room prefilled reusable water bottles
• Purified water and ice machines throughout resort
• 24 hour access to oceanfront Moana Athletic Gym
• Cultural programs including lei making, hula lessons, mermaid story time, wildlife tours, and koi feedings
• Local, 1-800/1-888 phone calls
• In-room Keurig coffee and tea
• In-room safe
• Concierge services
• Daily yoga/fitness classes
• Resort shuttle service in Ka’anapali
• Unlimited tennis, pickle ball or basketball court time; equipment included
• Welcome Lei upon arrival
• On site Beach portrait session and 5X7 print from Grins2Go
• Personalized guest request texting service: TEXT 808 219 0608 for 24-hour assistance
• 15% off non-discounted green fees at Ka’anapali Golf Courses
• 10% discount on all non-sale apparel items at the Ka’anapali Golf Courses Pro Shop
• 24-hour access to automatic pool towel stations throughout resort
• Backpack beach chair usage for all guestroom occupants
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. Mandatory hotel-imposed house keeping fees plus tax per unit, per stay based on unit type.
- Pet Policy : Pets Allowed