Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 02, 2025
Perfect Maui Stay
Location was amazing with beautiful beach location and multiple pools. Staff welcomed us with open arms and greeted us with traditional Hawaiian beads. Hotel was quiet and the grounds are stunning! Enjoyed our stay and will be back!
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Nov 30, 2025
The Best of West Maui
We love this resort! We live on island and stay here a handful of times a year and here's why. -Great pools. One kid's pool with a slide. One big pool which has a deep and shallow end, and is always one of the warmest pools on island so you don't freeze. One hot tub everyone can use, not just adults like other hotels on island. -Convenience foods market on-site so I don't have to spend an absolute fortune on food for my family. Still over-priced but better than ordering poolside where you'll pay 3x what you're used to, plus tip. That said, I order a drink or two poolside to enjoy that vacation feel and tip the servers well because they deserve it! Just don't order your kid a meal they'll eat two bites of poolside. Hit up the convenience store! -Super friendly staff. They've always been so wonderful here. Every single person. Wonderful. -Location. It's located at the far south end of the Kaanapali Beach Walk and makes for a great place to walk or jog for exercise. Me, personally, I use it to visit restaurants and the Whalers Village Shopping Center. There are a number of activities you can book out of the shopping center which we love. The Maui Escape Room and sunset cruises with Sail Maui and Trilogy which launch from the beach in front of the shopping center are our favorites. We also love to golf and Kaanapali golf course is walking distance from the hotel. I have a car as a resident but whenever people ask me if they can forego a rental car when coming to Maui I tell them, only if they're staying in Kaanapali south of Black Rock!
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Nov 29, 2025
Memorable family experience
Although we had a few service problems, the location is beautiful, and it definitely felt comfortable and not crowded.
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Nov 28, 2025
Amazing week in paradise!
The Hyatt Regency Maui is a stunning resort perfect for couple and families. Our son loved spending time in the children’s pool area. We will definitely be back!
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Nov 28, 2025
Great Family Resort
Fantastic family resort with multiple pools to choose from. Families have access to the pools next door the the HVC, which are definitely a little more kid friendly for littles. The beach has great snorkeling and the waves were not too rough. There is a pool desk that lets you rent beach chairs (first come, first served) for the day; they also have designated days where they blow up pool floats that are free to use for any guest. All staff members were attentive, kind, and helpful. I liked that the resort isn't huge and feels very safe. We ate at Japengo, Umalu, and the Regency Club and all were very tasty. The onsite coffee shop also has amazing coffee and acai bowls. Lots of restaurants and shops are also within Whalers village, which is walkable from the hotel. Traffic was not bad at all getting to and from the resort. 10/10, we will be staying again :)