Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Site for conference
I booked this hotel for a conference I was attending as it was the closest to the actual convention center. The rooms were clean and welcoming, the service exceptional and overall experience was enjoyable.
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Good location but no restaurant
The Hotel is in a very good location. Fortunately we only walked 10 or 15 minutes for a restaurant. The Hotel only has a "Market Place" where you can get some food and drinks - but no restaurant. Vending machines did not work with some credit cards. There are none of the extras that members might expect, except free water (other pay $4 a bottle). I mainly missed being able to have a good breakfast as there are very good restuarants - some 10 minutes walking, others 20-25 minutes. We walked about 5 to 6 miles a day. (you can uber of course).
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Great Staff & Location
The customer service at this hotel was excellent, every staff member we encountered was extremely pleasant and helpful. Especially, Niza & Daniella!! The location of the hotel is also great, it is near many restaurants and activities. Our room was clean and nice, and one of the things I love most is having a removable showerhead in the bathroom. This hotel also offered that. We only stayed one night because we were leaving for a cruise the next day; however, I highly recommend this hotel and we would definitely stay here again.
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Nice, comfortable stay
Hospitable front desks staff and the rooms were exceptionally clean. Very close to the convention center and multiple restaurants. Having a shopping center nearby was helpful as well for last minute needs. Looking forward to my next stay here in Long Beach
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Good hotel but no restaurant. It was difficult to go outside for food when you are busy in work. Market place food take
It is a good hotel except currently no restaurant in the hotel . Market place food take out is not good and not enough. Location is ideal if you are attending event in convention Center . Staff is good. Thanks