Experience a captivating beachside retreat at Hyatt Regency Grand Reserve Puerto Rico, steps from the leach and nestled beside the lush El Yunque Rainforest. This family-friendly resort invites you to relax, unwind, and immerse yourself in the nature's beauty. With 579 spacious guest rooms, the resort offers some of the largest rooms in Puerto Rico, including Regency Suites and Villas en La Reserva. Standard rooms start at 520 sq. ft., while villas offer from 688 to 1,050 sq. ft. of comfortable space, making ideal for families and groups alike. Enjoy a round on our world-class 18-hole golf course designed by Tom Kite, or explore the rich history of Old San Juan. At Hyatt Regency Grand Reserve Puerto Rico, we believe in the philosophy that "Doing Nothing Means Everything". Take a break and lounge by our expansive lagoon-style pool, rejuvenate at the Rainforest Spa, or simply find inspiration surrounded by landscapes.

Property Information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 1
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 12 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2649 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not worth the price of the Room

    It’s really a 2.75. I would not rate it poor, but not average either. Pros: - beautiful beach - lots of options for seating - staff is friendly and English speaking - staff tries to accommodate guests - refrigerator in room - microwave available - mosquito repellent wipes provided Cons: - room amenities are like a Holiday Inn (poor quality) - paper cups; BAD coffee - cost of food/drinks (30% tax/gratuity added) - quality of food is very poor - food options (mostly overpriced American food- few Puerto Rican options) - very isolated; requires a car to explore - conferences held at the resort overpower the place The grounds are beautiful, but get old after a couple of days. Wish I planned to rent a car because it’s very expensive to Uber around. I would definitely not stay here again due to the high price of rooms, for what you get. We stayed in San Juan for a few days before at a much less expensive hotel right in the beach and would definitely go back there.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Awesome place to stay but plan ahead for food alternatives

    Beautiful relaxing resort with comfortable rooms and a great pool and beach. Perfect for relaxing. It’s a distance from San Juan and the airport so you need to rely on the on-site food however food and restaurants are inaccessible and overpriced so you’ll need a plan for meals. Example, one option for breakfast is full buffet approx $40 pp. Lunch is the coffee shop, pool or room service, maybe tappas in the lobby bar, dinner at the sports bar is burgers and has a limited menu. Very small higher end restaurants for dinner but tough to get in. One restaurant called Nectar has a nasty sign on the door to greet diners. The entire food game is not up to Hyatt standards.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Oceanside Resort

    Very clean and beautiful resort. Beach and pools are great! Service and care are perfect. Only be prepared for a bit too expensive food and cocktails. Beer and Wine are just right. Would improve on concierge service on tour bookings. Overall excellent stay, would recommend.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cannot Wait to Return!

    We had a wonderful stay at the Hyatt Regency Grand Reserve Puerto Rico! Jailenne Méndez was amazing and made sure that our son’s first birthday was perfect! Poolside fruit then balloons and birthday cake delivered to our room was a fun surprise that made his big day very special. We all can’t wait to go back!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best day in Puerto Rico

    Wunyerly was amazing!!! Best hostess ever. We had the best day with her at the pool. She was attentive and kind and offered all sorts of advice. She had the whole pool to cover but we never felt neglected. She had knowlege of the island even tho is from Venezuela.

    Jan 15, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319