A resort oasis at Downtown Disney near Seaworld and Universal with a half-acre lagoon-style pool, slides, water sports and beach. 815 room luxury hotel offers 4 restaurants, 4 lounges, 45 holes of Jack Nicklaus designed golf, Tennis and Racquet club, nine-hole pitch and putt golf course, volleyball, basketball, a 1/2-acre free- form swimming pool, 12 waterfalls,3 whirlpools, 2 water slides, swinging rope bridge, 21 acre Lake Windsong, non-motorized water sports, 1,000 feet of white sand beach,health club, 24 foot rock climbing wall and children's facilities.

Property Information

Year Built: 1984
Last Renovation: 2013
Accessible rooms: 42
All rooms non-smoking: 815
Connecting rooms or suites: 46
Double bedrooms: 433
Floors: 18
Nonsmoking rooms: 815
Rooms with internet access: 815
Single-bedded accommodations: 317
Suites: 47
Total rooms: 815
Total rooms and suites: 815

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $42.75 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: US $45 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $45 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9074 reviews
  • 5.0 star tripadvisor rating
    Great family vacation spot

    My favorite place to stay in Orlando. Terrific value. The service is outstanding, the people are super friendly and helpful. The rooms are very clean and well-appointed. The restaurant has outstanding cuisine, reasonably priced. It is located close to the parks. My favorite part is the quality and abundance of amenities, all included in the reasonable resort fee. The pools and water slide are great and well-staffed. The lake is large and beautiful, with complimentary paddle boats, canoes, kayaks, etc., well-staffed with a friendly team. Rock wall, putt putt golf, and bicycles, all included. I couldn’t ask for a better experience.

    Jun 03, 2023
  • 4.0 star tripadvisor rating
    Amazing Resort in All of Orlando

    This resort is my absolute favorites to stay at. You will not be bored here. But I do suggest that they add vegan options to their menus as it was hard for me to eat at most places at the hotel. Other than that, perfect and I will come back again.

    Jun 02, 2023
  • 4.0 star tripadvisor rating
    Great hotel questionable management

    Great hotel with awesome amenities however, they need to coach their management not all but their are some sour apples that will cause some customers to not return. Overall besides that the hotel is great for families and so many things do to together. I’d recommend.

    Jun 02, 2023
  • 1.0 star tripadvisor rating
    Will never go back

    Food was awful and expensive. Breakfast buffet was worse than a holiday in and it was $30. Pools were just cold like an iceberg. The service staff around the pool was horrible. The bartenders were really good. Just the servers. I will never stay here again

    May 31, 2023
  • 2.0 star tripadvisor rating
    Okay experience, but didn't live up to the price/reputation of Hyatt

    The hotel itself is nice, although the room we stayed in (on the 3rd floor) was in need of some refreshing (carpet looked sad, bathroom had a loose mirror, everything looking a little old fashioned). Our room got a lot of noise from the hallway as well as echoes/noise from the atrium. The Keurig-style coffee machine in the room resulted in a cup full of coffee grains. The service at the hotel was also underwhelming. I was in need of hotel information and called the hotel via concierge and they didn't pick up a single time. And there's no option to call up to the front desk, which was a very frustrating experience. The shuttle to/from the Disney Parks were okay - they're free but take a while (30-40 min). The staff also need some training in terms of hotel amenities - the front desk didn't know the difference between the full course and the 9 hole pitch/putt and so we got faulty information which resulted in us missing out on some amenities. To be honest, I expected better from a hotel of this caliber and will be staying at a different resort next time.

    May 31, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319