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9893 reviews
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Jan 19, 2025Wonderful resort!
Wonderful resort! The grounds are gorgeous, the amenities are great (especially the pools!), all of the staff members were kind, and the rooms are spacious & updated. We ate at the hotel restaurant which had a nice menu and great service. Loved being able to see the Disney fireworks at night from our room! We will be back!
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Jan 18, 2025
Fantastic Family activities for all ages!
We stopped over two nights at this resort on our way to our cruise with our young adults kids (ages 19, 22, and 24). It was fantastic - so much to do right on resort. It was close to Disney, but plan a day just to be at the resort. You are greeted by their red macaw bird "Merlot" in the lobby, which our young adults loved. The pools are fantastic with grottos, waterfalls, and a slide. We opted to go past the main pool through the caves and to the other side of where there was a more private pool. There were TONS of chairs. I had read that chairs could be a problem, but they were plentiful with nice towels. I had also read that the pools could be cold, but they were nice and warm - we were there on a day that was sunny and high of 60 and never felt cold in the water. Definitely plan to eat at the pool grill. The burgers, fish sandwich, rice bowl and salad were all very good. Drink service by the pool was fantastic too. Our waiter was very attentive and made rounds about every 15 min. But the pool is just the start of it - we climbed the rock wall, played putt putt, and used the hot tub. There were also bicycles, kayaks, and paddle boats. I know the rock climbing and putt putt were not extra, and I believe the bikes, kayaks and paddle boats were also included in the $40 resort fee. Very reasonable for all we did there. There was also hammocks and beach chairs on the sand by the lagoon if you didn't want to be at the pool. The upper decks had lots of fire pits to sit around in the evenings. Overall a fantastic stay. Breakfast is not included and there are no microwaves in the rooms. There is a Starbucks on site with the normal egg bites, scones and muffins, etc. We didn't eat dinner there, but we learned that the restaurant is one of Richard Blais's, so we might choose to eat there on a future trip. The ONLY NEGATIVE is the parking. They want you to valet park. We opted not to, so the self parking is WAY around the hotel. We got our steps in going back and forth. Again, we chose it so no problem, but when you try to get out, the room key wouldn't let you out. It was a huge frustration. As much as you pay to stay there, the parking should be free for hotel guests.
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Jan 17, 2025
Disney Family Holiday
As party of a Virgin holiday package we stayed at the hotel from the 3rd until the 19th December. The grounds of the hotel are beautiful and great for an early morning walk. Not far by taxi to Disney Springs and one of the shopping outlets. Hotel staff were friendly and very helpful, no problem was too difficult. A special mention for Anthony (from Jamaica and previously worked in Eccles in the uk) who was on the front door and greeted arrivals. He always had a smile 😃 and happy conversation. Even though we used taxis to get about the shuttle buses the hotel provided for visiting Disney and Universal were a great bonus and helped us save a few dollars. One of the best gyms my daughter has ever seen for a hotel. Room was great for what we need it for and the only negative was that we had to occasionally ask for water, toilets rolls, coffee and tissues which when we requested them was immediately sorted. Would definitely visit the hotel again.
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Jan 16, 2025
Great staff and location
Kimberly, Kelly & Nicole were attentive, dependable and knowledgeable in coordinating our event. It was last minute and they put my mind at ease when it came to planning a multi day event. They guided me with ideas for breakfast, lunch, dinner, hotel room bookings. Every detail was thought of and taken care of. Even with last minute changes, they were available to me. I am thankful for them for taking a lot of stress off of me. Everyone loved the location and would recommend!
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Jan 15, 2025
Perfect
It was my wedding weekend and everything was perfect. The sun was shining, the flowers were blooming, and all of our loved ones had gathered to celebrate with us. As I walked down the aisle towards my soon-to-be spouse, my heart swelled with joy and gratitude. The ceremony was beautiful and heartfelt, filled with laughter and happy tears. Our vows were exchanged, rings were placed on fingers, and we were pronounced husband and wife. The reception that followed was a lively affair, with delicious food, lively music, and plenty of dancing. G the guy works by the pool side got us a cabanna for our wedding so Shout out to G