General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating6714 reviews
Clean & cozy
Very nice, clean, great customer service experience, beautiful view, overall great place to stay and relax. Had a great experience nice rooms and beds were made fresh sheets and blankets pillows comfy.
Favorite downtown hotel
Great customer service. Very nice hotel! Good location and hotel is always very clean. Has a good bar and food servoce as well. Staff allows for early check-in and for very small fee late checkout. Wish the parking was a bit cheaper
Enjoyed my stay
I came for business and enjoyed my stay. The bed was comfortable, the staff was friendly and the Peak's Lounge had great drinks and awesome views. My room was very clean and stayed that way throughout my duration of the trip. Would stay again!
The service was poor. The customer experience was unfriendly, mostly at the arrival. No bellman was available. The front desk reception was unwelcoming. On a positive note, the housekeeper was very friendly.
Great hotel for a dance convention!
We love attending this hotel for our dance convention weekends. The check in and out process was great and the food options around are great as well. The staff was awesome and even the valet service on the last day was fast!