Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed.
2nd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
3rd Night is Free! Non-refundable Rate - No cancellations or changes allowed.
4th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
5th Night is Free! Non-refundable Rate - No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate! Non-refundable Rate-No cancellations or changes allowed.
Advance Purchase - Special Discounted Rate.
Every 3rd Night is Free.
Every 4th Night is Free.
Every 5th Night is Free.
Limited Time Offer! Subject to cancel penalty upon booking. No cancellations or changes allowed.
Limited Time Offer.
Save 15%! Non-refundable Rate - No cancellations or changes allowed
Save 20%! Non-refundable Rate - No cancellations or changes allowed
Save 25%! Non-refundable Rate - No cancellations or changes allowed
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 29 May 2025 onwards;03 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
Travel Dates: 29 May 2025 onwards;03 Jun 2025 onwards;30 Oct 2017 onwards;29 May 2019 onwards;30 Jul 2020 onwards;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guest will receive every 3rd Night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 4th night free.
Applicable Dates:
Booking Dates: 01 Dec 2018 to 31 Dec 2050
Travel Dates: 01 Dec 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guests will receive: Every 5th night free.
Applicable Dates:
Booking Dates: 28 Feb 2019 onwards
Travel Dates: 28 Feb 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards
Travel Dates: 27 Nov 2016 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
.
Applicable Dates:
Booking Dates: 27 Nov 2016 onwards;22 Jul 2017 onwards
Travel Dates: 27 Nov 2016 onwards;23 Dec 2017 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discount is reflected in vacation price.
Applicable Dates:
Booking Dates: 01 Aug 2019 onwards
Travel Dates: 01 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Please refer to the hotel advisory for specific penalty.
Applicable Dates:
Booking Dates: 20 Jul 2023 to 31 Dec 2050;21 Jul 2023 to 31 Dec 2050;07 Nov 2023 to 31 Dec 2049;14 Dec 2023 to 31 Dec 2049
Travel Dates: 20 Jul 2023 to 31 Dec 2050;21 Jul 2023 to 31 Dec 2050;07 Nov 2023 to 31 Dec 2049;14 Dec 2023 to 31 Dec 2049
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
OnSite Dining
- American CraftDine surrounded by a 4,000 square-foot reflecting pond with fountains. At night, suspended theatrical lighting provides dramatic illumination. American Craft specializes in a variety of American and Mediterranean cuisine, served with cutting edge presentation. The cafe also specializes in omelets, sandw
- Market ChicagoMarket Chicago offers a quick breakfast, lunch or snack on the go, featuring such items as breakfast sandwiches, fruit, pastries, deli sandwiches, cereal, frozen entrees, juices, teas and freshly brewed coffee drinks. We Proudly Brew Starbucks Coffee! Open 24 hours.
- Stetson s Steak SushiChicago's signature steak restaurant, Stetson's features USDA prime steak, incredibly succulent seafood and mouthwatering desserts. Experience a traditional Chicago steakhouse at its finest. Stetson's is open for dinner. Live entertainment is featured in Stetson's Lounge. StetsonsChopHouse.com
- The Living Room
On-Site Amenities
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- Airline desk†
- ATM/Cash machine
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's play area
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Concierge desk
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Evening reception†
- Executive floor
- Exercise gym, Offsite
- Exhibition/convention floor†
- Express check-out
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf
- Grocery shopping service available, Offsite†
- Hair dryer
- Hairdresser/barber†
- Health club, Offsite
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jogging track†
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services, Offsite†
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Parking†
- Parking fee managed by hotel†
- Photocopy center†
- Playground
- Private bath or shower
- Public address system
- Public area air conditioned
- Racquetball
- Room service†
- Room service - limited hours†
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand, Offsite†
- Storage space
- Sundry/Convenience store
- Technical concierge†
- Telephone jack adaptor available
- Tennis court†
- Train access†
- Translation services†
- Transportation, Offsite†
- Transportation services - local area, Offsite†
- Transportation services - local office, Offsite†
- Turndown service
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout†
- Video review billing†
- Video tapes†
- Wakeup service†
- Water sports
- Whirlpool†
- Wireless internet connection in public areas
Off-Site Amenities
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
On-Site Recreation
- Boating †
- Cardiovascular exercise †
- Fitness center on-site †
- Golf †
- Jogging trail †
- Playground †
- Racquetball court †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Whirlpool †
Off-Site Recreation
- Health club †
Off-Site Attraction
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12612 reviews
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Dec 14, 2025Met my Expectations and beyond.
The hotel is beautiful- the view from upper floors is perfect. The staff is very friendly. The hotel is rather large and if you are only there for one night, I am not sure if you will get to experience everything it has to offer. The food was better than expected ( banquet meals). I was there for a Conference that had over 1500 people and I feel the hotel did a very good job.
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Dec 13, 2025
Excellent Convention Hotel
This property is an excellent location - close to Magnificent Mile, restaurants, tourist attractions. I was here for a convention and was impressed with the size of the facilities for large and small meetings.
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Dec 13, 2025
❤️ the best
❤️love it from Florida ill be back for the 3rd time next year Ill been there in september I been there for dec seen snow and ill be back saint patrick's day to see the green water
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Dec 12, 2025
Perfect location. Beautiful hotel. Fantastic staff. Great experience!
I was in town for a conference which was housed at the hotel but also brought my children along. The location of the hotel was fantastic and easy access to all of the hotspots. Having an on-site Starbucks and easy access to food, entertainment and shopping made our stay fantastic.
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Dec 10, 2025
Very Enjoyable Stay
Beautiful hotel in a great location. Walk to many great restaurants and shopping. Everything is very clean and upgraded. The staff was extremely helpful.
Hotel Advisories
General Policy
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: $25 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed
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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319