Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Hibiscus Bar Terrace
- Lennons Restaurant and Bar
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Baggage hold†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest - Accessible parking†
- Air conditioning
- Baggage hold†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Early check-in†
- Exercise gym
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Health club
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Outdoor pool
- Photocopy center†
- Pool
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Private security available
Public address system
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Well lighted exit signs - Train access†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service†
- Business Center†
- Copier†
- High Speed Internet Connection†
- Meeting Facilities†
- Meeting/Board Rooms†
- On-Site Business Center†
- Overhead Projector†
- Whiteboard†
† Fees may apply
- Cardiovascular exercise †
- Health club †
- Outdoor pool †
- Pool †
- Weightlifting †
- Golf †
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
862 reviews
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Mar 03, 2026Go to The W instead. It gives a lot more bang for your buck.
Not nearly what I would expect from a Hyatt Regency. Our room was very worn, bathroom door did not close and it needed a full cleaning, we used points, so maybe they decided to put us in there worse room.
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Mar 02, 2026A great weekend in the city
The hotel is located perfectly - on the mall and within walking distance of Southbank, the Sky Deck, Roma Street Parklands and the Botanical Gardens. The buffet breakfast is outstanding with a huge variety of choice and great barista coffee included. The pool area is very nice, with cool breezes and overlooking the Mall (great for people watching). The hibiscus bar at the pool is good too. We saw other people enjoying lunch at tables beside the pool and watching the mall below. All Staff were friendly and helpful. The room was sparkling clean with great amenities. The only negative I have is that the room is quite small, and the bathroom feels like it is in the bedroom. But it was really lovely for a weekend stay and we would go back again any time.
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Mar 01, 2026
5 star experience
The staff are amazing at the Hyatt Regency Brisbane. They are all so friendly, helpful, and attentive. This would have to be the best hotel for customer service, and I have stayed at many hotels in my life. From the staff at reception, the restaurant, the Hibiscus Bar, Housekeeping, all have amazing customer service skills. The location is perfect, so convenient to Queen Street Mall and you feel safe and secure when travelling alone. The rooms are always clean and the beds are comfy. We always choose to stay here when travelling to Brisbane. Well done team for ensuring your hotel is a 5 star experience!
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Feb 26, 2026
Great stay
Great large comfortable room. Very clean and everything you need in your room. Lovely view overlooking the river which gave to a lovely atmosphere. Noise level from street was not too bad. Good location for the shops and hotel easy to find from front and back. Good service throughout the restaurant and plenty of different choice for breakfast. Considering the hotel was very busy nothing was too much trouble. Unfortunately the tea urn in the breakfast room was working and Nicholas was so helpful and arranged a lovely pot of tea for us nothing wasn’t to much trouble for this young man he checked I received my tea and was there anything else I needed He is a great asset to the team We stay in lots of hotels in Australia and around the world and this is a great hotel Thank you for a great stay and look forward to a return visit
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Feb 26, 2026
Incredible experience from Hyatt rescuing us from difficult circumstances
Hyatt Regency Brisbane came to our rescue when we arrived late in Brisbane after a 7 hour flight delay and couldn't check in to our Air BnB with no contact from our host despite repeated attempts throughout the day. With city accommodation in short supply due to the Royal Edinburgh Military Tattoo performance, after 10pm at night, they Hyatt Regency were able to accommodate us and went out of their way to make us feel welcome. Despite us being a 'last-minute' guest, we were made to feel extremely welcome and special. Throughout our stay, no request we made was too difficult - all the staff were so kind and accommodating. It turned an incredibly stressful arrival into one of our most enjoyable holidays yet. I wish I could thank all of the team personally - they are exceptional in every way.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed