Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Aria Bistro
- Gentleman Scholar
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Breakfast served in restaurant†
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest - Accessible parking†
- Air conditioning
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Catering services†
- Children welcome†
- Children's nursery†
- Cocktail lounge†
- Coin operated laundry†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Health club
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Indoor pool
- Interior corridors
- Ironing board
- Jacuzzi
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking†
- Parking†
- Parking fee managed by hotel†
- Photocopy center†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Property has elevators
Public address system
Safety chains on guest doors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs - Shoe shine stand†
- Spa
- Street side parking†
- Technical concierge†
- Telephone jack adaptor available
- Train access†
- Translation services†
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Video checkout†
- Video review billing
- Video tapes†
- Wakeup service
- Whirlpool
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Health club †
- Indoor pool †
- Jacuzzi †
- Sauna †
- Spa †
- Weightlifting †
- Whirlpool †
- Birmingham Law courts
- International convention centre ICC
- Woodgate business park
- Woodgate business park
- Brindley Place
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5848 reviews
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Dec 30, 2025So sad to write this review!!!!
Sad to write this review. After 25years of coming to this hotel and celebrating different occasions here it’s sad that our time is coming to an end. A couple of times we have been here it’s been little things that have been wrong,like the service from some staff or the breakfast. But never nothing major that I would give them a bad review. On Sunday we stayed here for our annual Christmas night out and to say we left not very happy was an understatement. On checking in we asked for an upgrade which is perfectly fine.we was charged an extra £300 which as it was Christmas we decided on treating ourselves but it is never normally that much.and apparently it was the last room Which later on we found out to be a lie. And when looking later on in the evening it was cheaper on the app. when arriving back at the hotel at 11:10pm we was greeted by a very rude security woman who asked if she could help we said no thank you and she just told us to go to our room!!! We was told before we left that the bar closed at 12am,when entering the bar at 11:15 it was all closed up and they was asking people who was already in there to leave. When we asked why it was closed they said management had decided to close the bar at 11!! We asked if would be able to get a drink and they said you can via room service in our room. We went upstairs to call room service to be told that it closes at 11:30,not sure since that changed. The lady had to call back to see if she could bring us a drink which took 15minutes for the call back. So after nearly 35minutes of waiting our drinks arrived which then cost us £47 for gin and lemonade and 2corona because of room service charge. When we woke the next morning to go for breakfast at 10:10am as breakfast didn’t finish till 10:30 everything was finished closed up and put away,couldn’t get as much as a hot drink. When voicing our opinion’s they was totally disregarded. This hotel has always been the place to be and the some of the staff Craig (especially) on conceirge. Victor.James and waz the bar man are the only reason we actually return because they make you feel so welcome and they are what the Hyatt hotel is ment to be. Friendly,helpful and worth the Money. But unfortunately how it’s being run at the moment whether it’s new management or what it’s going down hill rapidly. It’s a shame we actually tell people to go else where rather then here. Because what should have been our Christmas treat turned out to be a massive Rip off and waste of money. Try the grand hotel if you’re thinking of coming to Birmingham.
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Dec 24, 2025
no hot and cold water
no hot and cold water in the rooms had to use another room while engineer was summoned. not a true hyatt experience especially at the price
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Dec 23, 2025Quality place to stay in Birmingham
Great location. High quality hotel. Stay a few times each year when visiting relatives in Birmingham. Always find it welcoming, comfortable and relaxing
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Dec 21, 2025Great Experience
We have stayed here many times when attending music concerts, great location, good staff and a wonderful breakfast. Thank you
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Dec 15, 2025
Staff Xmas Party
Booked this hotel for our Staff Xmas Party. I have stayed in this hotel before and it is always welcoming and the rooms are a good size and clean. The location is also ideal for nights out. Hotel Staff were all very helpful, the night out was a success and all my staff are all a happy bunch, which is the main thing.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children 12 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Not Allowed