Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- PALMS RESTAURANTPalms offers friendly service and idyllic outdoor seating with exceptional views. The menu features fresh island cuisine ideal for lunch or a late afternoon meal and beautifully prepared drinks. For a special treat, try any of the innovative lemonade drinks made with locally sourced aloe.
- RUINAS DEL MAR RESTAURANTRuinas del Mar offers ambiance featuring a koi lagoon, waterfalls, and rooftop garden. Experience a taste of the sea, with a delectable menu featuring seafood dishes such as grilled octopus,snapper, lobster, and more. Visit the Ruinas del Mar Bar for an inspired selection of cocktails, wines and beers.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- ATM/Cash machine
- Babysitting†
- Baggage hold†
- Barber shop†
- Beauty shop/salon†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- ATM/Cash machine
- Babysitting†
- Baggage hold†
- Barber shop†
- Beauty shop/salon†
- Bell staff/porter
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Casino
- Catering services†
- Child programs†
- Children welcome†
- Children's nursery†
- Cocktail lounge†
- Coffee shop
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Evening reception†
- Exercise gym
- Express check-out
- Family plan†
- Fire safety compliant
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Golf, Offsite
- Hair dryer
- Hairdresser/barber†
- Health club
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jacuzzi
- Jogging track
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms†
- Modified american meal plan
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Parking fee managed by hotel†
- Parking lot†
- Photocopy center†
- Pool
- Public address system
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Patrolled parking area
Private security available
Property has elevators
Public address system
Room windows open
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa†
- Sundry/Convenience store
- Technical concierge†
- Tennis court
- Tour/sightseeing desk†
- Translation services
- Turndown service†
- Valet cleaning†
- Valet parking†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Copier†
- High Speed Internet Connection
- LCD/Projector†
- Meeting/Board Rooms†
- On-Site Business Center†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Children's program, onsite †
- Gambling †
- Health club †
- Indoor/outdoor connecting pool †
- Jacuzzi †
- Jogging trail †
- Outdoor pool †
- Pool †
- Sauna †
- Scuba diving †
- Snorkeling †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Boating †
- Fishing †
- Golf †
- Hiking trail †
- Nature preserve trail †
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7190 reviews
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Dec 28, 2025Wonderful Family Vacation
We had a wonderful and relaxing family vacation. The staff were always friendly and accommodated all of our requests. Pre planning is the key, beach loungers and dinner reservations NEED to be made well in advance - The rooms were clean and well appointed. Prices at the bar/coffee shop/restaurant - were high. The only sad part of our experience was the final dinner at the Ruinas Del Mar - the food quality was sub par, portion sizes were small and had limited variety. The much better option would be to select one of the off site restaurants. Otherwise, a great family vacation spot.
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Dec 24, 2025
Great Place To Stay
We loved the hotel. The lobby, pool areas and ocean are beautiful. I will say the rooms need to be updated a bit. They are a bit older. The mattresses need to be replaced. Aside from these things, we did love the hotel and the location. We would definitely come back.
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Dec 24, 2025Beautiful resort, poor treatment as World of Hyatt loyalty members
When rating properties, I always start with 5 stars and remove stars fairly based on where the experience is lacking. I will start by mentioning that I am a World of Hyatt Globalist and have been in the program for years. At the time of this stay, I was an Explorist, 2 nights away from Globalist. Regardless, I had reserved 2 rooms and applied a Guest of Honor award to both rooms (an award that is supposed to grant Globalist status like suite upgrades upon availability, complementary breakfast, and late checkout upon availability). I will begin with the positives. The property is absolutely beautiful. The grounds are well maintained. Pools were clean. And it is a nice bonus that one pool is open 24 hours. Everything is very clean. The staff does care about keeping the property clean and well maintained. The hotel grounds were also very safe in the middle of the night. They have security 24/7 to ensure guest safety despite Aruba already being a very safe island. The rooms were very clean. Housekeeping was very helpful. When we ran out of towels or water, housekeeping would deliver them to our room promptly upon request. The hotel was great in these regards. The food was good but not great. I’ve found that food isn’t great in Aruba in general, but it definitely is by no means bad. I just think for the high prices, I’d expect slightly better food. But then again, it isn’t bad by any means. I’d say it’s above mediocre. Where I brought down 2 stars was the way we were treated as guests of honor. If you are a World of Hyatt Globalist or use a Guest of Honor award, don’t expected to be treated as such. I was under the impression that Guests of Honor are to be upgraded to suites upon availability, and according to the website there were plenty of suites available. According to front desk staff and the manager, those suites are apparently not part of the program. That is ridiculous given there were many standard suites available but none were granted to us. We have loyal with Hyatt for around 3 years now and they could not upgrade us. After arguing with the lobby for a half hour (something you shouldn’t have to do at the start of your vacation), they were able to upgrade one of our rooms to the same room with an ocean view. The manager made sure to emphasize that the room they upgraded us to was not part of the program and that she is making some exception for us. Keep in mind the room was the exact same as the original room but with a partial ocean view and a standing balcony. A room like this should be an automatic upgrade for Guests of Honor assuming availability. We shouldn’t have to argue with the front desk and hear that they are making some sort of special exception for us to get that room. On top of that, Guests of Honor are intended to get late checkout upon availability. They couldn’t even grant it for one room. I am a reasonable person, I know that “upon availability” means not guaranteed. But there was plenty of hotel availability the date we checked out. I don’t understand why we could not have had late checkout on one of the rooms. If you are considering joining World of Hyatt, it’s something to reconsider. Being loyal with a brand for years should result in better treatment than my treatment this past weekend. At this point, if you have Guest of Honor awards, don’t apply them to this stay. Save them for somewhere that will honor your awards. Overall, the hotel grounds were beautiful, service was generally good, food was good, but treatment as loyalty members was extremely poor. If you are a Hyatt member, rethink coming here.
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Dec 23, 2025Most relaxing vacation I’ve had in a long time!!
The Hyatt has to be the nicest place in Aruba I’ve stayed at the Riu and this place is 100% cleaner and the staff is so friendly!! I will only be staying at the Hyatt anytime I go to Aruba.
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Dec 22, 2025
Loved being at the Hyatt in Aruba
My wife and I have been going to Aruba every year for about 10 years. We have always stayed at another hotel and decided to try Hyatt. I became a member and we made reservations to go to our 2nd home which is Aruba. We were extremely surprised how great we were treated from the moment we arrived at the hotel. The staff throughout this resort was amazing. We were treated like royalty and they even remembered our birthdays. Our reservation is already made for 2026!!
- AdvisoryThe daily valet parking fee is $20.00 plus tax, with in/out privileges.
- AdvisoryDue to circumstances beyond our control, beach palapas and umbrellas can no longer be reserved in advance.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 17 and under stay free with adults. $45 additional charge for children in Regency Club rooms.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17