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6371 reviews
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Dec 26, 2024Great staff at Waikiki Hyatt Place
This hotel has amazing staff, very pleasant and professional . Lesley Araceley and Dino Besic helped us a lot. This Hyatt is much better value than most Waikiki hotels because it is one block from the beach. The complimentary buffet breakfast consists of cereals, yoghurt, and fruit as well as eggs, breakfast meats and potatoes. There is also an Asian breakfast corner with miso, bokchoi, tofu and eggs. Check in and check out were efficient. Over the years we have stayed at several other Waikiki hotels and this is our favourite.
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Dec 26, 2024
Great location on Waikiki with good breakfast
Great location on Waikiki with good breakfast. Hotel also provides beach chairs, beach towels, surf boards. The specialty ocean rooms were pretty big with ample space. Hotel also provides a microwave in the lobby along with dishes/cutlery. They have got a bar as well near the lobby. There is also a dominos inside the hotel on the 1st floor which is a good place for a quick pickup option for dinner.
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Dec 25, 2024
Amazing hotel amenities, welcoming and helpful hotel staff
The service that this hotel provides is exceptional. There were many things we were worried about, but the hotel staff managed it and offered all the services to help us be worry free. There was free water at the lobby and free coffee in the lobby during the mornings. Breakfast was included. Since we had to check out early, we needed to store our luggage somewhere for the day, which the hotel kindly helped with. The parking is pricey and they only offer valet parking, but it's worth it and it makes life so much easier, especially parking in this area, which is tricky. The hotel also had a lot of swimming and beach supplies, such as boogy and body boards for kids and families to swim. They also have beach and camping chairs, which were so helpful and saved costs!! Highly recommend this hotel!
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Dec 22, 2024
Great family vacation!
The main reason why we originally booked this place was because breakfast was included. Good thing we did stay here because the hotel isn't just ideally located by Waikiki Beach but the front staff was very kind and understanding to the needs of our stay. Shout out in particular to Angeline who handled making our stay extra memorable by having a little something ready in celebration for our daughter's birthday. Dino and Kimberley were also very helpful and attentive everytime when we have a "situation". Housekeeping is hit and miss but needs more details in my opinion. However it was overall great stay, thanks to the front desk team again!
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Dec 17, 2024
A brilliant recovery.
Our initial room assignment was on floor 2 facing a dilapidated apartment building on an alley. I can't imagine anyone being satisfied with such a room unless it was deeply discounted. However, when I went back to registration, the woman at the desk checked with her supervisor, and reassigned us to a very nice upper floor room with an ocean view where we enjoyed our 2 week stay. Everything else on our stay was exceptional at this hotel, and we will definitely come back to the Hyatt Place on our next trip to Hawaii.