Our modern sophisticated and spacious guest rooms feature the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42-inch flat panel HDTV, a cozy corner L-Shaped sofa sleeper and complimentary wireless high-speed internet. Enjoy on-site food and beverage options at our Market and Breakfast Bar. With over 3,000 square feet of multi-purpose meeting space.

Property Information

Year Built: 2018
Last Renovation: 2018
Accessible rooms: 23
All rooms non-smoking: 189
Double bedrooms: 51
Executive floor: 1
Floors: 6
Nonsmoking rooms: 189
Single-bedded accommodations: 138
Suites: 8


Resort Details


Show More


Show More

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children up to the age of 17 stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Hotel charges a non-refundable pet fee.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 588 reviews
  • 2.0 star tripadvisor rating
    Usually good but…

    Summary of review: don’t book a queen double here unless you’re fine staring into another building. Have been here 3 times now. First two stays were great and fine (single king) and the staff were friendly and helpful. This last time I’m staying full 8 days, in the hotel room for the majority of the day. I had knee surgery and am supposed to limit my walking, and they put me in the room furthest from the elevator and just above the street. I asked to move rooms and they moved me closer to the elevator. Then got to the new room and was pressed up against another building, asked to move right away. They said no. Its really depressing to not have sunlight when you’re working in your hotel room all day. Angelo, bless his soul, asked me how my room was later and I expressed my dissatisfaction. He said no problem, I see a king with a balcony avaliable and we’ll call you as soon as its cleaned. Well they must have forgot about me because I went back down at 2pm and same lady (maybe Adrienne?) said nothing was avaliable tonight and I had to keep my same room due to housekeeping (I’ve worked hospitality before, which I why I didn’t lay a finger on anything except the bathroom soap in hopes of changing rooms that day). And then she emphasized she can’t promise me anything. Doesn’t feel like she wanted to help me at all. So now I’m staring out the window at this wall with my hopes brought up and then crushed. Really hope this isn’t the next 8 days for me.

    Jan 26, 2023
  • 2.0 star tripadvisor rating
    Overall front desk experience was bad

    Hyatt allowed their front desk service to dress up inappropriately - This lady is in the front desk showing almost 3/4 of her breasts hanging out for the guests to see. How embarrassing. Hyatt also charged me for my stay even though I redeemed my 2-night stay with points and award certificate and even though the lady that checked me out gave me a zero balance in my final bill. I won't come back to this property.

    Jan 24, 2023
  • 5.0 star tripadvisor rating
    Hyatt Place Pasadena - Great stay

    Stayed at the Hyatt Place Pasadena for one night to attend a meeting in the area. The hotel was very nice and loved the open space of the lobby upon arriving. Very easy to park at the hotel and what a great location. Very close to old town Pasadena and within walking distance to a variety of restaurants and shopping. Really loved our stay!

    Jan 22, 2023
  • 3.0 star tripadvisor rating
    Not worth the money. More like a $120/night type of hotel.

    Honestly not what I expected. Kind of disappointed with certain aspects of my stay. It was too self service for me and my family. We have a toddler and it was too much maintenance on our end for a trip.

    Jan 21, 2023
  • 4.0 star tripadvisor rating
    Great Business Hotel in Heart of Pasadena

    3-night, mid-week stay for work travel in a standard King Bed room (w/ pullout sofa bed/sectional, and shower (non-accessible)). The public areas of the hotel are beautiful, well-maintained, and spotless. The room, also, well-maintained and spotless (kudos and thanks to housekeeping!) The hotel was not busy while I was there, so all public spaces were not busy -- and the under-hotel, paid self-park was readily available with easy in-out access. Outstanding daily breakfast in lobby was free, with a wide variety of options for all tastes (bread/bagles/toast, donut holes, cereal; yogurt, oatmeal, fresh fruit (and other toppings); and hot options including scrambled eggs, sausage, pancakes or french toast; and juices, coffee, teas). Gym was sufficient, offering mainly cardio options (3 treadmills, 2 ellipticals, 1 recumbent bike, 2 Peloton-style bikes, & a rowing machine). Free weights & 2 benches are available, and a LifeFitness dual-pully weight rack w/ pullup bars -- but no circuit weight machines. Filtered water and gym towels are provided. Only one problem to note (and others have mentioned it): At select times during the day, bathroom odors from other rooms were noted in my room (510). It dissipated quickly, but was off-putting. Otherwise, the room heating/cooling system worked well. I also worked from the room, used an HDMI cable with the TV as a second monitor, and wifi for VPN was fast.

    Jan 17, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319