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Customer Ratings & Reviews
TripAdvisor Traveler Rating817 reviews
Impressive service with cleanliness of the room to great breakfast offerings. The arrival and departure process was carefree and the atmosphere of the lobby eating area is inviting for guests and visitors
I traveled to Puerto Rico to celebrate my birthday. All was perfect at the Hyatt Place Manati! Great location with beautiful landscaping. Great customer service check-in, nice clean updated room and clean hallways, comfortable bed, housekeeping was awesome as well did an excellent job cleaning daily and the breakfast was delicious with nice selections. I've always loved the lobbies in the Hyatt hotels with plenty of seating with desserts foods and bar all very clean and elegant to me, I enjoyed the nice and clean fitness room, the pool was nice and clean as well. We also were able to walk over to the Casino. Check-out was also quick and friendly. Thank you again Hyatt for accommodating us at short notice.
Perfect hotel for the business traveler
I was in Arecibo for business and stayed in a different hotel each night. This hotel was my favorite of three Hilton properties I stayed in. It is modern and well appointed with everything a business traveler might need. It felt safe and well maintained. I would definitely stay here again. I didn’t give it 5 stars because I didn’t get a chance to try any of the amenities due to covid restrictions/curfew
One of the best experiences I had compare with the different hotels chain. I recommend 1000%. Great location, close to one of the best beach in the caribbean, outlets mall, on of the best medical and hospital services and casino.
Thanks to Hyatt team, the stay was excelent. Breakfast and coffee awesome. Rooms really clean, excelent staff. Laundry clean. God bless you all. Everything was excelent, yes I will stay again in any Hyatt hotel. God bless you all.