General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating4643 reviews
The hotel is close to the airport and comfortable for an overnight stopover between flights . Its about 10 minutes by the U3 bus from the central airport bus station .Catering for Gluten free diets could be much better and a coffee maker in the room at these room prices.
Close to terminal 5
We had a long layover for our international connections so we stayed at this hotel for a night. You can catch bus 423 from Terminal 5 bus stop and it is 10 min ride to reach the hotel. Nice clean room, no free breakfast and i think breakfast starts only after 6:30am. Since we had early flight we did not try their breakfast service. Our connection was from terminal 3. Again, you can catch the bus U3 and terminal 3 is only 8-10 minutes ride. Bus ticket cost little over $2.
High quality, peaceful and comfortable
I stay in this area quite frequently, and having tried out a few other hotels in the area this is definitely my favourite for quality of the rooms and good night sleep. The rooms are triple glazed, but a lot of them overlook the airport and it is very nice watching the planes taking off and landing.
Breakfast was the highlight
We were looking for a really nice hotel for the last night on our travels before heading home. We were a little underwhelmed by this hotel 4-star hotel, it felt more like a 2-3 star hotel, which seemed loved-on and a bit dated. Since there were no places to eat within walking distance around the hotel, we resorted to eating at the hotel. The choices were either a fancy restaurant with limited expensive items like duck, or the bar area offering more casual choices like hamburgers and pizza. So I ordered the pizza, which was flavorless and tasted more like a frozen pizza, highly not-recommended. The rooms were okay, but the shower was a little tricky to not get water everywhere with the half-folding glass door. On a high note for breakfast, there was a full buffet, which the offerings were plentiful and delicious! The highlight of the hotel in our opinion. We discovered they stopped offering shuttle services to the airport a few months earlier, so we took the local bus located in front of the hotel to Terminal 2 going home. In the future, I may try another hotel if going through Heathrow.
Simple and optimal
Nice place to stay. has the Minimum you need and the room was clean. Miss Catalina was great at the bar but the floor was messy. it was late and busy so it is understandable. Wish there was a more premium Scotch.