Designed for the busy lifestyle of today's multitasking business traveler, Hyatt Place features a selected range of services aimed at providing casual hospitality in a well-designed, high-tech and contemporary environment. Hyatt Place guests are business travelers as well as families. We are excited to accommodate all hotel needs. All of our rooms are suite like with a bedroom and a living room area! We feature the Hyatt Grand Bed for a phenomenal night's sleep. All rooms have LG 42 in flat screen TVs with On Demand Movies and Sports Packages available. Get comfortable in our 8 ft sectional sofas with ottoman. For food and beverage options - we have a menu available 24/7 for breakfast, lunch, and dinner. Enjoy your meal in our Guest Kitchen, Sunroom, or out on our patio. We also serve beer and wine. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Our fitness center is state-of-the-art. Our outdoor pool is welcoming, so de-stress and unwind. We offer almost 1,200 sq. ft. of flexible meeting room space! Our complimentary shuttle will take guests anywhere within a 3 mile radius of the hotel, to include Jacksonville International Airport and River City Marketplace, North Jacksonville's only open-air mall. But, the best part of staying at our Hyatt Place is having our fabulously friendly hosts take care of all your guest needs with a smile. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less, max of 75 lbs per room. Fees are in USD.

Property Information

Year Built: 2009
Last Renovation: 2009
Accessible rooms: 11
All rooms non-smoking: 127
Double bedrooms: 45
Floors: 6
King bedrooms: 82
Nonsmoking rooms: 127
Queen bedrooms: 45
Rooms with internet access: 127
Single-bedded accommodations: 82
Total rooms: 127
Total rooms and suites: 127


Resort Details


Show More


Show More

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1280 reviews
  • 1.0 star tripadvisor rating
    Hyatt Place Jax Airport

    My room was booked for three nights. On My second day there my personal belongings were removed from my room by hotel staff while i was attending a business meeting and my room was given to another guest.

    Jan 20, 2023
  • 5.0 star tripadvisor rating
    The BEST all the way around!

    Very welcoming and warm from the start. The breakfast was excellent - nice variety and even had several options for vegan conscious people. I needed to extend a day on my reservation which was not an issue even though they were fully booked. So grateful to have chosen this Hyatt - can't wait to return!

    Jan 18, 2023
  • 5.0 star tripadvisor rating
    Triple A plus experience.

    This was my 1st "Hyatt" experience. I was here 1 night and was bummed it wasn't longer. The only issue I had is I couldn't get the air to come on but the front desk quickly gave me a key to another room. I didn't stay in that room, but the prompt response to resolve, was awesome. The staff are stellar. From Andrea to Kiana to the shuttle drivers to housekeeping to to management to the breakfast attendant greeting me with a friendly smile.... This was absolutely a first class experience. Oh, the rooms are super cute and clean, as is the rest of the hotel. I was so impressed I booked my birthday vacation next month to stay there. If you are on the fence.... Get off of it. A++

    Jan 16, 2023
  • 5.0 star tripadvisor rating
    Great Hotel and good location. Close to good restaurants

    Great Hotel and Professional Staff. Room was clean and comfortable with comfortable bed. Breakfast exceeded expectations. Everything was hot and fresh. Would recommend this hotel for a comfortable stay.

    Jan 13, 2023
  • 1.0 star tripadvisor rating
    Don’t stay here if you want to feel safe and want a clean room.

    My room was filthy! The linen was dirty and stained. The shower was dirty and had rust and mold present. The carpet was stained, old and dirty. People hung out in the lobby joking around with the staff. I can go on and on. By far the worst hotel I’ve ever stayed at. This hotel gave me horrible anxiety.

    Jan 13, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319