Designed for the busy lifestyle of today's multitasking business traveler, Hyatt Place features a selected range of services aimed at providing casual hospitality in a well-designed, high-tech and contemporary environment. Hyatt Place guests are business travelers as well as families. We are excited to accommodate all hotel needs. All of our rooms are suite like with a bedroom and a living room area! We feature the Hyatt Grand Bed for a phenomenal night's sleep. All rooms have LG 42 in flat screen TVs with On Demand Movies and Sports Packages available. Get comfortable in our 8 ft sectional sofas with ottoman. For food and beverage options - we have a menu available 24/7 for breakfast, lunch, and dinner. Enjoy your meal in our Guest Kitchen, Sunroom, or out on our patio. We also serve beer and wine. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Our fitness center is state-of-the-art. Our outdoor pool is welcoming, so de-stress and unwind. We offer almost 1,200 sq. ft. of flexible meeting room space! Our complimentary shuttle will take guests anywhere within a 3 mile radius of the hotel, to include Jacksonville International Airport and River City Marketplace, North Jacksonville's only open-air mall. But, the best part of staying at our Hyatt Place is having our fabulously friendly hosts take care of all your guest needs with a smile. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less, max of 75 lbs per room. Fees are in USD.

Property Information

Year Built: 2009
Last Renovation: 2009
Accessible rooms: 11
All rooms non-smoking: 127
Double bedrooms: 45
Floors: 6
King bedrooms: 82
Nonsmoking rooms: 127
Queen bedrooms: 45
Rooms with internet access: 127
Single-bedded accommodations: 82
Total rooms: 127
Total rooms and suites: 127


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1390 reviews
  • 5.0 star tripadvisor rating
    Well Located

    Friendly, and Only 10 minutes to the airport Checked in about 2:30, quick easy They've got a pool and a gym

    Jun 09, 2024
  • 5.0 star tripadvisor rating
    Bath Room

    The size of the room was great. Staff was amazing. Breakfast was delicious However, the bathroom was very small.

    Jun 04, 2024
  • 5.0 star tripadvisor rating
    BEST Airport Hotel

    My wife and I stayed at the Hyatt Place / Jacksonville Airport on June 1 and 2 under less-than-ideal circumstances, as our flight had been canceled twice, necessitating a two-night stay. Despite this, our experience at the hotel was remarkably positive. The check-in process was seamless, and we were pleased to find the hotel impeccably clean. Our room was spotless, providing a comfortable and welcoming environment for our unexpected stay. The standout feature of our stay was the exceptional service. Every staff member we encountered—from the front desk to housekeeping and the restaurant—was friendly, efficient, professional, and genuinely cared about our experience. Our shuttle driver, Stephanie Wright, truly made our stay memorable. She took us to the airport the morning after our first night, and when our flight was canceled again, she promptly picked us up. Knowing we had a full day before our next flight, we inquired about visiting a grocery store. Stephanie kindly offered to take us back to the hotel, get us checked in, and then drive us to a nearby store. She even helped with our luggage and accompanied us to the front desk, where Malia (another gem) efficiently checked us in. Stephanie's dedication and passion for hospitality were evident and greatly appreciated. Her commitment to ensuring our comfort and satisfaction, despite the stressful circumstances, was impressive. She is a passionate hospitality professional who truly cares about her guests, making our stay significantly better with her kindness and efficiency. I was very impressed with how well the team worked together to ensure our stay was great, especially given the stressful circumstances we were under. The seamless teamwork among the staff to make our stay as pleasant as possible did not go unnoticed. Overall, we were very impressed with our stay at the Hyatt Place / Jacksonville Airport. The impeccable service and genuine care from the staff, especially Stephanie Wright, turned a challenging situation into a positive experience. We highly recommend this hotel to anyone needing accommodation in the area.

    Jun 02, 2024
  • 4.0 star tripadvisor rating
    Good Stay

    Overall stay was good. Corporate guest check in process needs to be reviewed. A credit card authorization form was completed and when my guest arrived they could not find it at the front desk.

    Jun 01, 2024
  • 5.0 star tripadvisor rating
    Rating overall pleased with stay

    Overall pleased with stay Rooms large and clean Staff very professional and friendly. I would recommend

    May 31, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319