Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Hyatt Place Jax Airport
My room was booked for three nights. On My second day there my personal belongings were removed from my room by hotel staff while i was attending a business meeting and my room was given to another guest.
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The BEST all the way around!
Very welcoming and warm from the start. The breakfast was excellent - nice variety and even had several options for vegan conscious people. I needed to extend a day on my reservation which was not an issue even though they were fully booked. So grateful to have chosen this Hyatt - can't wait to return!
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Triple A plus experience.
This was my 1st "Hyatt" experience. I was here 1 night and was bummed it wasn't longer. The only issue I had is I couldn't get the air to come on but the front desk quickly gave me a key to another room. I didn't stay in that room, but the prompt response to resolve, was awesome. The staff are stellar. From Andrea to Kiana to the shuttle drivers to housekeeping to to management to the breakfast attendant greeting me with a friendly smile.... This was absolutely a first class experience. Oh, the rooms are super cute and clean, as is the rest of the hotel. I was so impressed I booked my birthday vacation next month to stay there. If you are on the fence.... Get off of it. A++
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Great Hotel and good location. Close to good restaurants
Great Hotel and Professional Staff. Room was clean and comfortable with comfortable bed. Breakfast exceeded expectations. Everything was hot and fresh. Would recommend this hotel for a comfortable stay.
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Don’t stay here if you want to feel safe and want a clean room.
My room was filthy! The linen was dirty and stained. The shower was dirty and had rust and mold present. The carpet was stained, old and dirty. People hung out in the lobby joking around with the staff. I can go on and on. By far the worst hotel I’ve ever stayed at. This hotel gave me horrible anxiety.