General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating891 reviews
Dirty and Skunk Smell
Not enough towels, shower door didn't close, and a fee for pets at a pet friendly. Pet friendly is not $75 a night. Smelt like a skunk was in the hallways. Staff friendly and helpful. Food is the same found in a MRE.
Outdated rooms/sketchy neighborhood/stained bedding
I will not stay here again. The condition of the rooms are not up to standard. The elevator smells like weed. My bedding was dirty/worn/raggedy. The neighborhood is known for lots of crime and violence.
DO NOT STAY HERE
There were cockroaches, the hallway smelled like cigarettes, unprofessional staff, dirty room, old mattresses - the list goes on and on. Upon arriving to the hotel the staff was just wearing a tshirt with no bra, and was on face time. SHE DID NOT HANG UP WHEN SHE WAS HELPING US. the room was so sad. the carpet was all stained the corners of the rooms had paint peeling. Save your self.
They had roaches
They had roaches then had the nerve to say they was going only going to give me 20% off my stay tf ! That is so nasty and we had a baby with us I am very upset and the manager did not care at all terrible customer service .
Didn't get my deposit back.
Didn't get my deposit back. I asked how long it would take and they said 3 days and it's been a week and nothing. Terrible service. No greetings or anything. They need new staff with friendly personality.