Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite counter tops. Free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:30am (Sat-Sun) in our Breakfast Bar. Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees.

Property Information

Year Built: 1997
Last Renovation: 2017
Accessible rooms: 6
All rooms non-smoking: 126
Connecting rooms or suites: 20
Double bedrooms: 68
Floors: 6
Nonsmoking rooms: 126
Rooms with internet access: 126
Single-bedded accommodations: 58
Suites: 126
Total rooms: 126
Total rooms and suites: 126


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 891 reviews
  • 1.0 star tripadvisor rating
    Dirty and Skunk Smell

    Not enough towels, shower door didn't close, and a fee for pets at a pet friendly. Pet friendly is not $75 a night. Smelt like a skunk was in the hallways. Staff friendly and helpful. Food is the same found in a MRE.

    Nov 25, 2023
  • 2.0 star tripadvisor rating
    Outdated rooms/sketchy neighborhood/stained bedding

    I will not stay here again. The condition of the rooms are not up to standard. The elevator smells like weed. My bedding was dirty/worn/raggedy. The neighborhood is known for lots of crime and violence.

    Nov 24, 2023
  • 1.0 star tripadvisor rating

    There were cockroaches, the hallway smelled like cigarettes, unprofessional staff, dirty room, old mattresses - the list goes on and on. Upon arriving to the hotel the staff was just wearing a tshirt with no bra, and was on face time. SHE DID NOT HANG UP WHEN SHE WAS HELPING US. the room was so sad. the carpet was all stained the corners of the rooms had paint peeling. Save your self.

    Oct 25, 2023
  • 1.0 star tripadvisor rating
    They had roaches

    They had roaches then had the nerve to say they was going only going to give me 20% off my stay tf ! That is so nasty and we had a baby with us I am very upset and the manager did not care at all terrible customer service .

    Oct 21, 2023
  • 1.0 star tripadvisor rating
    Didn't get my deposit back.

    Didn't get my deposit back. I asked how long it would take and they said 3 days and it's been a week and nothing. Terrible service. No greetings or anything. They need new staff with friendly personality.

    Oct 17, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319