Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite counter tops. Free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:30am (Sat-Sun) in our Breakfast Bar. Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees.

Property Information

Year Built: 1997
Last Renovation: 2017
Accessible rooms: 6
All rooms non-smoking: 126
Connecting rooms or suites: 20
Double bedrooms: 68
Floors: 6
Nonsmoking rooms: 126
Rooms with internet access: 126
Single-bedded accommodations: 58
Suites: 126
Total rooms: 126
Total rooms and suites: 126


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 857 reviews
  • 1.0 star tripadvisor rating
    Should not be a Hyatt Hotel

    Hotel not up to Hyatt standards!! TVs not working (and had not been for some time). Blamed it on DirecTV. Telephone not working, Musty smell in hallways and room. Lobby restroom had toilet paper and paper towels on the floor and was not maintained. Staff was totally disinterested. No one at desk, no one ever spoke to you. Room had holes in the bathroom wall, hinges totally rusted, drywall and paint patches everywhere. No stopper for the tub. No washcloths left in the room. Dried food in the carpet. Went to sit down for breakfast and there were dirty cloths in the seat and they remained there until the next day when I put them on the front desk. Supposed "owner" happened to be there when we came in the second day and he acted totally surprised about all the issues in addition to another guest coming up to say they had no hot water. Not sure what Hyatt is doing but they really need to send an inspector to this property whether they actually own it or not. I think they would be shocked to see some of the photos we took. My first review ever!!!! Had other friends looking for a room but we told them to look somewhere else. Sad to see this situation as I have been a Hyatt Member for many years.

    Mar 22, 2023
  • 1.0 star tripadvisor rating

    Just don’t unless you like drug deals and the smell of weed being so intense it wakes you from your sleep and that is from someone who lives in a state where it’s legal. The floors are gross they don’t have blankets for all the beds they make what beds they can with bedding that’s not dry. That’s just part of everything we endured.

    Mar 15, 2023
  • 2.0 star tripadvisor rating
    Had roaches

    We found a roach on our last night. The bathroom door also got stuck shut one morning and when we asked the man at the front desk to come fix it we had to go down to the front desk again almost 2 hours later because he still hadn’t come up

    Mar 12, 2023
  • 1.0 star tripadvisor rating
    Poor never again

    Employeee are rude, system service very poor my keys was not working they had to let me in I try extending my staying they told me system was down to go back in the am, still did not have a key because the system was down then in the morning i went to extend my staying they told me there was not capacity because everything was book, I was staying there because my apt got on fire and they did have a f***…. So I had to go back to my car and sleep with my dogs !! Never again staying there….

    Mar 11, 2023
  • 1.0 star tripadvisor rating
    Avoid this place.

    Old and unkept. Stained sofas in the lobby. Staff did not want to be there. Overall experience was terrible. Will never go back to this hotel and if Hyatt runs places like this will never go back to any Hyatt.

    Mar 05, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319